Posted by hcampers/fl on 6/24/05 1:14am
Msg #47355

Printing doc's on HP3015

Okay I have a HP3015 and I seem to have trouble printing doc's from Lenders first choice. I had to go and print them at a friends house tonight. It is a pdf file and I have printed other pdf doc's with no problems. My printer is pcl 6 so I want know if anyone else has had a problem with doc's from Lenders first choice? or is it something I'm doing (or computer problem that I don't know how to figure out?)
Thanks
b.

Reply by Barry/FL on 6/24/05 1:48am
Msg #47359

Do the instructions say anything about making certain you have any particular print utility so you can print?

Reply by hcampers/fl on 6/24/05 1:53am
Msg #47361

No not a word. I haven't had any other trouble except with this company.

Reply by Jim_NJ on 6/24/05 1:54am
Msg #47362

You didn't state what sort of problem you had (garbled characters, mis-formatting, no print or error messages). Anyway you should alway make sure you have the latest version of Acrobat, some documents use new features and font handlers. Also check the document properties/font tool and see if the doc has unusual fonts that are not imbedded in the document.

Reply by hcampers/fl on 6/24/05 2:09am
Msg #47366

I just uninstalled 5.0 and installed 7.0.
The problem I had was extremely slow printing. I would take 10-15 minutes to print 5 pages. The email co would print garbled like it was increpted (sp?) anyway I'm going to retry it with the 7.0 and see if I have better luck.

Reply by Nd_WA on 6/24/05 3:38am
Msg #47375

You may have already done so, but:

1. Did you download and save the file to your HDD before printing? A large file may be damaged (due to broken connection) when it's opened directly from the source.

2. Did you try reducing the print resolution? PDF are text scanned to image at different resolutions which affect how fast you can print.

Reply by Barb/NY on 6/24/05 7:56am
Msg #47397

Did you have the same problem printing at your friend's house with this file. I know I had a PDF file the other day that took about 40 minutes to print 100 pages. I spoke to a computer engineer. (And I have seen it before). It depends on the way they scanned the docs. This file was almost a gigabyte in the printer que. Others .pdf's are fast.

Reply by hcampers/fl on 6/24/05 8:55am
Msg #47410

Well I after uninstalling 5.0 and installing 7.0 I seem to have fixed the problem. I also turned off my printer and let it kind of re-boot. To clear out the memory.

My friend has 5.0 and didn't seem to have any problem with the same package.

The way the package is set up I couldn't save it and print. I tried but it wouldn't let me.

Thanks to everyone for the advice. I just wanted to fix this problem before I had to get to it first thing today.
b.

Reply by Barb/NY on 6/24/05 1:10pm
Msg #47486

Guess What!!!

I just received docs in pdf format. I have a 1320tn and a 1220 both laserjets from HP. I am outputting the file on the 1320tn and it is slower than slow. (Second experience with this). I decided to output second copy on the 1220. It is already finished while my 1320 is still trudging along. (Is trudging a word? lol). Anyhow I am running Acrobat Reader 7.0. So it is not the program but something with the printer drivers, I would imagine. I am going to call HP as soon as I become unburied from this end of month.

Interesting, though, yes?

Reply by Kathi/AZ on 6/24/05 10:02pm
Msg #47621

I had the same problem today. I just did a cancel print and then restarted the printing 5 pages at a time. It worked fine, so I increased the number of pages, and printed out two sets of docs with no problem.