Posted by Marty, TX on 3/7/05 11:40pm
Msg #24283

E&O Insurance - NNA

Has anyone had a problem getting your certificate after purchasing it thru the NNA website. I bought a policy in January and have not recieved anything on it. I call every 2 wks and they continue to tell me that its in the mail.

Reply by Korey Humphreys on 3/7/05 11:46pm
Msg #24284

Please don't tell me that. I just decided to purchase a cheap $10,000.00 insurance for two years. My order along with personalized Notary certificates are on there way as we speak.

My order status tells me to call customer service. When you first got your's shipped to you (whatever they're shipping now) were you told to call customer service???????

Reply by fiKS on 3/7/05 11:53pm
Msg #24289

I bought mine from them too and by the next day I was able to get a policy number and received the policy in the mail in 2-3 days.

Reply by Korey Humphreys on 3/7/05 11:56pm
Msg #24290

WHEW!! Thank God!

Reply by ColleenCA on 3/8/05 7:34am
Msg #24311

Yes, same here. I purchased a 100,000 policy and received the paperwork within 3 days. Good luck.

Reply by Debbie/NJ on 3/8/05 5:51am
Msg #24301

I bought my E&O Insurance from the NNA also. Seems to me it took a really long time to get the certificate. In fact, by the time it got here, I had forgotten that I ordered it! <G>

Reply by Margaret/Florida on 3/8/05 6:22am
Msg #24304

I also had problems getting my certificate. I renewed my E & 0 the first of January and my insurance was to expire 2/16. Feb 16th came and went, No certificate, They cashed my check, but still so certificate, I called several times and finally got it 1st of March. Not acceptable to me. I will look elsewhere next year.

Reply by Bobbi in CT on 3/8/05 7:22am
Msg #24308

Renewed in January, received ...

my Western Surety certificate in a few days.

I wonder if the delay has to do with
1. The state you are in or
2. Whether it is "new" or a renewal.

I would definately call the NNA repeatedly if I didn't receive it after 10 business days.

Reply by Claudia - NJ on 3/8/05 8:02am
Msg #24318

Marty,

I ordered mine and within a week I had it in hand. No problems at all. PErhaps you should follow up with Customer Service.

Good Luck

Reply by Stephanie/CA on 3/8/05 3:59pm
Msg #24388

I have always received my certificate of evidence of insurance from them in a very short period of time.

Reply by Korey Humphreys on 3/8/05 7:12pm
Msg #24427

I just got mine today. Like I mentioned last night, I just ordered it and it was on its' way.

no problems with getting my.

Reply by Joseph_CA on 3/8/05 9:21pm
Msg #24444

Are they cheaper than Mr Shoemaker"Harry"?