Posted by Mary Pierce on 3/1/05 6:06am
Msg #22992

Penn West Home Equity

I got a call from these guys yesterday to do a closing in my area. I think they usually use Statewide Document Services but the girl told me that apparantly they were "booked up" so they called me. When I talked to the girl in the closing department at Penn West she was surprised that I their scheduler had called me directly. In a short....I got the docs but never got a confirmation from them. I went ahead and did the closing because it was sort of a rush. Has anyone done work for them directly before? I also have to send the docs back DHL and the closest drop off point is in Elmira, NY which is about 45 mins. from me. I scheduled a pick up at my office where I work during the day. Hopefully they don't show up when I am at lunch. I don't have any DHL envelopes or shipping lablels. How many of you use DHL or have had to use them? Most companies use Fed Ex or UPS.

Reply by Margaret/Florida on 3/1/05 9:48am
Msg #23008

One of the first things I did when I started doing this was to signup with all express mail companies. I can order supplies from all of themand they deliver to your door and print labels online. I carry an assortment of shipping supplies for Fedex, UPS ( both letter and legal envelopes) and tyvek and plastic envelopes for very large loan packages that wont fit in the cardboard envelope.

Reply by Ernest_CT on 3/1/05 11:29am
Msg #23043

Re: DHL for shipping

You may have known DHL as Airborne. DHL has worked OK for the docs I've sent, but I'm lucky enough to have a Mailboxes, Etc. clone literally within a mile of my home.

Reply by Mary Pierce on 3/1/05 12:04pm
Msg #23055

Re: DHL for shipping

Wish I had something like that near me...unfortunately I'm in the boonies.

Reply by Ernest_CT on 3/1/05 12:06pm
Msg #23058

Boonies may = little competition! n/m

Reply by Mary Pierce on 3/1/05 12:03pm
Msg #23054

Thanks....I did Fed Ex and UPS but never had a need for DHL or Airborne....guess I better sign up with them too.

Reply by Happy_in_Fl on 3/2/05 2:06am
Msg #23204

I had Docs. delivered overniht by DHL, did not know they were the carrier at the time- but they would not drop package at my door like Fed-Ex and UPS do, (if your not there); you have to sign for them- or make appointment for re-delivery- etc.

Time sensitive docs.- for usnnn's- to have to sign- and be at home- . Wonder how many S/S know this? FWIW.

Reply by Mary Pierce on 3/4/05 7:24am
Msg #23581

They told me that I would send back DHL....I scheduled a pickup but the guy came when my office was closed for lunch....the SS approved me sending it back Fed Ex. I have now set up a DHL account. When I get overnight docs from lenders I have them send them to me at work. Usually someone is here to sign for them. Just turned out the other girl in my office didn't come in that day.