Posted by MsMatilde_FL on 11/20/05 10:37am Msg #77782
Does anyone charge a fee for shredding docs?
Lender advised not to ship back as borrower did not want to sign, although new docs will re-drawn Monday. Would you charge for shredding both sets? Lender states they don't want to incurr overnight fee as docs mean nothing to them. TIA
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Reply by NM_CO on 11/20/05 10:40am Msg #77784
No, I wouldn't charge for that unless it takes you an hour to put the paper in the shredder.
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Reply by MB_AZ on 11/20/05 10:42am Msg #77786
I have a stack of docs that need destroyed. I'm waiting for it to get cold enough here to have a fire in the fireplace and burn them. I'm not paying to get them shredded and couldn't get the ss to pay either. My home/office shredder only accepts 5 sheets at a time...way to slow.
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Reply by NM_CO on 11/20/05 10:43am Msg #77787
LOL!!! Great idea MB! What a great fire starter that is! And while it's burning you can do a cheer with your egg nog!
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Reply by MsMatilde_FL on 11/20/05 10:44am Msg #77788
Thank you for your replies!
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Reply by Danny_FL on 11/20/05 11:09am Msg #77791
It all depends on did they pay you for printing the docs or not. If they pay you a print fee, then burn or shred at your whim. However, if they instruct to print, cancel, and then dont pay, I would think about charging a shred fee.
Danny
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Reply by Beth/MD on 11/20/05 11:49am Msg #77799
>> "I have a stack of docs that need destroyed. I'm waiting for it to get cold enough here to have a fire in the fireplace and burn them."<<
I have concern about just leaving docs "stacked and waiting" for the colder weather. What about privacy issues?
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Reply by Anonymous on 11/20/05 12:01pm Msg #77802
If I get paid for printing the docs, and end up with no sign I will go ahead and distroy the docs. But if I was instructed to print and then for some reason they cancel and they dont want me to pay me a print fee, I will call them and ask for my fee. If they refuse to pay me I will tell them that I will call the borrower and explain the situation that I have all their info and the lender doesnt want to pay for the destruction of docs with all their identity. That usually takes care of the the print fee right away.
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Reply by SueW/Tn on 11/20/05 12:16pm Msg #77806
I'm sorry but I disagree with including the borrower in
my personal issues with the SS. The borrowers have already been charged and paid all necessary fees. Whining to them OR quietly inferring their docs were sitting on my table waiting to be revealed to the world is, in my opinion, totally unprofessional. IF I were the borrower that was on the receiving end of this type of phone call I would bitch my brains out to the lender about being threatened and harrassed because someone didn't pay the notary. Of course the notary would then be paid BUT wouldn't it be much more professional to deal with the LO/TC/SS yourself rather than involving someone who has already paid their fee? IF I were the LO or TC I would make a note NOT to have that notary OR SS ever again involved with my paperwork. This evidently is the age of whining and winning at all costs, there are other methods to collecting rather than giving the impression that you're not capable of handling a business situation without subtle threats.
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Reply by BrendaTx on 11/20/05 12:29pm Msg #77807
I doubt seriously that the brat (Anon) does any of this...
Sue said: **I'm sorry but I disagree with including the borrower... **
Sue, I doubt seriously that today's brat posting under the name Anon does any of this. It's a good way to draw attention...you know, so the brat can sound big and important.
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Reply by Beth/MD on 11/20/05 12:40pm Msg #77813
Re: I doubt seriously that the brat (Anon) does any of this...
Definitely agree with the Brat posting issue!
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Reply by BrendaTx on 11/20/05 12:43pm Msg #77814
ot - beth:
Beth, I have meant to say so before, but have not found a good place to make mention...not that now is, but do not want to let the opportunity slip by to say thanks for your positive remarks in the past. brenda
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Reply by Beth/MD on 11/20/05 12:45pm Msg #77816
Re: ot - beth:, Brenda
That's easy when I'm surrounded by such wonderful people! Thanks.
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Reply by SueW/Tn on 11/20/05 12:44pm Msg #77815
hmmmmm...Brenda....are you saying...
I'm another victim of the "gotcha" game? Dang!
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Reply by BrendaTx on 11/20/05 12:50pm Msg #77817
Re: hmmmmm...Brenda....are you saying... Yep, Sue...
As long as there are Anon posters, we will all be victims of the gotcha game. I look forward to the day that everyone has to gain a handle and stick to it. I don't care WHO the brats are...just that they are not allowed to stay bully-bratty anons.
We will see so much more good in this board and so much less bullying and bratty behavior.
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Reply by Beth/MD on 11/20/05 12:53pm Msg #77818
Re: hmmmmm...Brenda....are you saying... Yep, Sue...
They're never going to stop with the bratty replies. They will just use some generic handle. It's an ego thing.
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Reply by BrendaTx on 11/20/05 12:33pm Msg #77808
Hi Beth...gotta confess...I do not shred each page immediately. I wait until I am able to do it at a time convenient to me. I am the only one running my business. Don't mean to say I sit around with stacks of docs, but I do work on them when *I* can. PS - no to the shredding fee. It's part of our business.
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Reply by Glenn Strickler on 11/20/05 12:37pm Msg #77811
This time of year, I burn 'em in the wood stove.
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Reply by Beth/MD on 11/20/05 12:38pm Msg #77812
Brenda, I gotta to agree with you on not shredding immediately. I don't do that either. However, I don't want docs just sitting around, I guess that's my personal quirk. I just don't think I'd appreciate my personal info just stacked and waiting for winter! I guess it's just my issue. I don't believe in charging a shredding fee, either.
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Reply by Danny_FL on 11/20/05 1:24pm Msg #77821
So your basically saying that its alright to print docs and not get paid for them? of am I missing something. If a TC or LO tells me to print, I print with the understanding I will receive compensation in either a print fee (as part of my edoc fee) or at least some type of shredding aspect if the signing goes south.
Thoughts?
Danny
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Reply by Lee/AR on 11/20/05 5:49pm Msg #77840
No, Danny..not getting paid for printing is NOT OK.
But I don't think I've ever heard of a 'shredding fee' (tho', gee, that's a good idea.... sort of a nice comeback to the latest round of fee-docking). Paying for printing is the norm. But, this is YOUR business and you dictate the terms. They accept your terms or find someone else. Real simple.
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Reply by Nd_WA on 11/20/05 9:57pm Msg #77869
Edocs fee is all inclusive as far as handling, printing, destroying.
As for shredding, I have a Fellowes heavy duty shredder and I sure am not going to spend the time it takes to shred loan packages. I save mine until there is enough then take them to a local document shredding company.
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Reply by MsMatilde_FL on 11/20/05 11:36pm Msg #77883
Thank you everyone for replying. FYI-I discussed it with the SS and they agreed to pay a cancellation fee. I like doing business with them and they pay on time. Thanks again for the feedback!
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Reply by CarolynCO on 11/21/05 7:48am Msg #77902
Yes, I do charge printing/shredding charge for cancellations, no signs, etc.
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Reply by Anonymous on 11/23/05 9:37am Msg #78391
Do you want the clients confidential data shredded?
Had a sign company cancel a signing after they mixed up the closing location and said they could not pay me anything. I said do you want your clients confidential data shredded? They paid me $30.00. Least they could do. I call the borrower to confirm but could not reach him due to his job. They guaranteed everything was all right. I missed other signings because of this.
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