Posted by Bonnie_FL on 10/4/05 11:34am
Msg #68743

Dell 1600N

I am frustrated. Does anyone have a Dell 1600N printer/fax/copier. Read the book, talked to Dell, no help. Anyone know if I can set my Dell to print on the right size paper when receiving a FAX. If I get legal faxes, they print out on letter size. If I get a mixed batch, it comes out on letter size. Same thing with coping. I have to change the memory paper tray manuall for legal to copy on legal or it prints on letter (I have both trays in).

The only time it prints on mixed paper if I have edocs (set on auto). Cannot do that with faxes that I can see.

But I am frustrated with receiving faxes and my Dell not knowing what size paper to print on. OR perhaps my Dell doesn't have this feature. Anyone know? Or is there a Dell that has this built in (legal fax will print on legal paper). Thanks to anyone who knows. Sorry feeling dumb today.

Reply by Anonymous on 10/4/05 12:04pm
Msg #68748

I typically do not receive legal faxes. If it's a loan packet, you probably shouldn't rcv. it via fax. There should be a button on your fax machine that says Paper Select or size, something similar in nature to that. Also, you should be able to go to the menu as well.

but the fact that you contacted Dell directly and they weren't able to help you is strange.

Reply by LilyMD on 10/4/05 12:15pm
Msg #68753

On my Dell, I select paper size via a pull down menu when I select the print option. It's the same location as when you choose to print either on a high speed draft/economy mode or normal, etc. On my Dell, unless I tell it that the paper will be a different size, everything will print letter. Once I select legal, everything that's being read as legal will print that way. I, too, find it strange that you got no help from Dell.

Reply by PAW_Fl on 10/4/05 12:39pm
Msg #68758

Fax standards do not include page size. They only have a "start" command and a "new page" command (plus and EOM, End of Message command and some others). So the receiving fax machine does not know what size paper to draw from. Therefore all-in-one and multi-function printers that receive the fax just about always draws the paper from the default paper source. This is not a deficiency with the printer or fax. It's just the way faxes are.

Reply by Nd_WA on 10/4/05 1:34pm
Msg #68769

Get MaxEmail

Fax is sent to your email in PDF (select in Maxemail option) format with the correct paper size.

Reply by Bonnie_FL on 10/4/05 1:36pm
Msg #68770

I was trying to be polite when I referred to "no help" from Dell. What I really meant was that I did not understand much of what the gentlemen was saying. And the docs I received via fax were the HUD and a few others from the title company, not a loan package, which automatically went to letter and they needed to be printed on legal. So I had them resend it and put both trays in as legal. I didn't want to just switch trays hoping it would print correctly. Just thought I could get around this in the future. I appreciate all your help.

Reply by Anonymous on 10/4/05 7:55pm
Msg #68871

Bonnie.

I have the same printer and no it WILL NOT change trays on multi page documents from letter to legal on its own....I purchased the extra tray so that it would adjust accordingly and it doesn't work on docs that are sent to you wherein you can't select the paper...spent 3 hours on the phone with Dell (the service tech even thought it would work and we tried everything in the book)..since my extra tray came 3 weeks before my printer, I can't send any of it back because it is outside the 21 days return policy....so now I just print everything on legal and try to not be pissed about the extra $100 tray that I have now that I don't use