Reply by BetsyMI on 9/28/05 11:56am
Msg #67798
I'm having problems with my Dell laptop after only 15 months. It seems to run really "hard" now...sounds like the fan is running on high speed, and then all of a sudden it slows down. Even though I don't have a service contract with Dell, I emailed them about the problem, and they offered to have it picked up, fixed, and returned to me, for no charge. They supplied a box from DHL and the service process was great. I sent it out late afternoon on a Thursday (with no appointments on Friday). Monday was a holiday, and I got it back before noon on Tuesday. However the problem with my laptop "running hard" is still ongoing. I'm going to have to break down one of these days and get some computer geek in here to give me another opinion.
My dell printer was nice, but didn't do anything fancy. It was an "all in one" A940 I think. Why it's called an all in one, I don't know. It can make copies. But you can't receive or send faxes as a stand-alone. You have to have it connected to your PC to send or receive faxes. It only takes letter size paper, and you have to scan each piece of paper before you fax it. PITA. I finally got a "real" printer, and the Dell is used for just color copies for another business. I'm sure Dell has good printers, just figure out what you need before you buy it. Ask some questions.
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