Posted by BP/WV on 4/24/06 8:52pm
Msg #115624

Input please...

Scenario: You get a call for a closing scheduled for 7:00 PM. At 6:00 PM, you have no docs. You call signing service and ask for docs ASAP. SS tells you that they have lender docs now, but not escrow docs. You are asked to print lender docs and escrow docs will be forwarded shortly. After waiting for over an hour for escrow docs, which do not arrive, you call SS to inform that you must leave your office now because you have other closings scheduled. SS Asks you to go to the closing WITHOUT escrow docs…What you would do?

Reply by Lori Volz on 4/24/06 8:56pm
Msg #115625

Go to the signing without them. It does happen from time to time. They may have to send you back out to get the signatures if there are docs to be notarlized, or they may just let the borrower deal with it. But it is their choice. Be sure to make a note somewhere for your information that you didn't go with them, by their request. Keep the person's name. Good luck!

Reply by Roger_OH on 4/24/06 8:58pm
Msg #115626

Don't be held hostage...

by email docs. In an email docs situation, give the SS a FIRM deadline that you must have docs by. If they can't meet it, then they find someone else OR that appointment goes to the bottom priority on your schedule that day when you can get to it. Don't compromise your other appointments for one that isn't cooperating.

Reply by BP/WV on 4/24/06 9:12pm
Msg #115628

Re: Don't be held hostage...

I RARELY get closings with a signing service involved. What a mess! I did run the situation by the attorney, and his answer was "Would you sign something that was incomplete?" No, I wouldn’t...especially financial docs. NO WAY! If this is what you put up with, you have my sympathy!

I did give a drop-dead time. However, the other docs were late for my other signing (which is a whole other story itself) so I waited just a little while longer.

It was just one of those “hurry up and wait” days.

Reply by MistarellaFL on 4/25/06 8:53am
Msg #115699

I'd assume I'd have to return on my dime for the rest of the

signatures.
It happened to me with Exec. Closings in FL a year ago. I had to go out
and have escrow docs signed on my dime. Owner told me to go w/o them,
then denied it later.
I learned my lesson, never again!