Posted by CMS_NY on 4/5/06 2:21pm
Msg #111277

Irritating or what?

What is the deal with all these signing companies requiring us to fax back our notarized loan docs?

I know they want to check for errors, but do they know how IRRITATING and TIME CONSUMING it is to do that?

The worst part is trying to put everything back in the package in the correct order!

Pain in the A**!!

...sorry just venting a little.

Reply by Anonymous on 4/5/06 2:31pm
Msg #111280

If an ss requires faxbacks, I'm certainly not going to worry about putting docs back in the package in order, and trying to figure out where everything was (unless they number the pages). I will replace docs like the mortgage ack page with the mortgage, but I'm not going to spend the time to reorganize everything. SS don't pay enough for all that.

Reply by Leon_CO on 4/5/06 2:32pm
Msg #111281

I don't mind fax backs. As long as they give me a toll free number.

As for putting them back in order, I have a system that works pretty well for me. I use sticky notes. I write the name of the document on it that I'm faxing. I put the sticky note on the page in front of it in the loan package, like a bookmark. When I want to put the documents back in order I just find the sticky notes.

Good luck.

Reply by MrEd_Ca on 4/5/06 2:36pm
Msg #111283

How much extra time does that take? I did a HELOC package for Service Link this past weekend & it took a looong time just to find the docs they wanted faxed back, let alone getting them back in the original order which I am sure I wasn't able to do.

Reply by BetsyMI on 4/5/06 3:20pm
Msg #111296

I've been working for one Title Company for over two years. Usually have to fax the HUD and Owners Affidavit back, no big deal.

Now they have revamped their vendor package, and the new instructions say the following need to be faxed back, and at no additional cost: HUD, OA, 1st page of Mtg, signed page of Mtg, Notary page of Mtg if different, TIL, Entire Note, Bwr Agreemnt form, Bwr ID Cert, Sig Aff, RTC, any deeds like QCD and copy of any funds from bwr. So instead of 2 pages, it's more like 16 pages!

Why not just fax every single page back and forget about sending the package back at all?

Reply by MelissaM_FL on 4/5/06 4:02pm
Msg #111314

I've been tempted to just fax back the entire package on many occasions! Especially when there are 200 pages and 20 notarizations (yes, 20!) in the single re-fi package and they want the list Betsy named, plus "all notarized pages".

Nowadays, I just quote my fax-back fee. Either they agree to it, or I don't do a fax back. It seems to work well for us.

Reply by Joshua Basil on 4/5/06 5:52pm
Msg #111360

Just a view from the other side of the fence, I do require Fax back from my company for all of our GMAC loans. There is about 8 to 10 pages that get faxed back. I will not lie they are used to quick check the docs before they go back to the lender, however our real purpose for the faxes(every fax we get is backed up on our end and kept forever.) is so that if the lender happens to loose a page(and it happens) and they need it resigned or an ack sent over they we can send them a fax copy to fund off of while waiting for a hard copy.

I know its annoying however I think if you do enough loans for the same company its like second nature, I have closed over 300 loans for GMAC and the packages always look the same and the docs are always in the same order, for me to pull the docs and fax then put them back its five maybe ten min at most. I can do it in my sleep now.

Well that's just my perspective.

Reply by lulu on 4/5/06 8:48pm
Msg #111414

Not only is this to catch any possible issues of signatures and notarization while docs are still in the area for sa to somewhat easily fix but yes I hear many say they start the funding process with those faxed items. Not too many companies that I need to fax back but usually no big deal. I do as Leon does with the sticky notes.

Reply by CMS_NY on 4/5/06 9:56pm
Msg #111424

It seems more and more companies are requiring this fax-back procedure now. Some have even stated that if the documents are not back in the correct order, that our fee would actually be REDUCED!!

Sometimes I say yes to a closing for a company I haven't worked for and later find out about the fax-back procedure. Quite frankly I don't have the time or the patience for it...

BUT, I do like that Post-It idea, putting the stickies on.

As for those who ask for a higher fee, have you had any success with booking the appointment??

I get turned down sometimes when a SA offers $50 for a signing and I say I'd only do that certain area for $65. Everyone elses prices everywhere have gone UP, so why shouldn't ours??

Reply by Dorothy_MI on 4/5/06 9:57pm
Msg #111425

I do it slightly differently

As I'm going through the package pulling out the docs that have to be faxed back, when I come to one (usually the mortgage) that they only want the first, signature and ack page, I turn that doc sideways. Sometimes they want 1st and sig page of note, so I do same thing. Then when it goes through the fax I pull out the mortgage pages or note pages and put them back with their brothers, but the rest just gets put in front or back of package. If you knew how many times a package is torn apart at the title office, it is all for naught to try to keep them in orginal order.

Reply by JanelWI on 4/5/06 5:47pm
Msg #111357

I just make a copy of the page that requests all the fax backs, mark it as copy and paperclip it to the docs they requested for faxing. I put this directly on top and send out the package as is. I only do this if there are over 5 pages to fax. I do put back the obvious, but the rest stays on top.