Posted by Laurie_PA on 8/3/06 4:35pm
Msg #136870
Frustrated in PA
I had a signing w/e-docs on Tuesday at 4:00 PM. The 1st two e-docs files were downloaded around 1:45 PM, I received 10+ e-mails in regards to files - the 1st @ 1:45 and the last at 3:05 PM.
The first few e-mails stated that "An e-doc file has been uploaded and is ready to print . . . additional files may be forthcoming." "HUD1 and Loan Docs have been loaded . . . need to upload disclosures and supporting docs."
I printed the files as the were uploaded . . . seeing as it wasn't complete until 3:05 PM with a 4:00 PM appointment 1/2 hour away I didn't have much of a choice.
So now the problem. The SS called today and said that docs were missing from the package. I said, of course, THAT'S IMPOSSIBLE. Double checked the package before overnighting. Just to be sure I went back to the files and opened each one again and sure enough the 4th out of 6 files was changed!!!! I know that this was a 2 page file and now it is a 11 page file (not including the original 2 pages). So obviously the file was changed AFTER the original upload without any indication to me in any of the 10+ e-mails stating ADDITIONAL files to come.
Now there may be a 2nd signing. Do I eat this one if I'm asked to go?
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Reply by PL on 8/3/06 4:43pm
Msg #136871
The way around this problem is to download the files on to a file in your computer and print from there. This accomplishs 2 things, the first I find it easier to print off this file and number 2 I keep these files till I get paid, for the exact thing that happened to you, happened to me and I ended up eating the second trip. Good luck.
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