Posted by DD/OR on 12/1/06 5:44pm
Msg #163373

Deadbeat Company?

Just got a call from a Company and they met my fee. Its E-docs. I was somewhat dubious about them. I got the confirmation and I know why. On the confirmation it says if the loan doesn't close, they just pay a trip fee. I called them and told them I charge a full fee whether it closes or not. She said not to pay attention to that and they pay a full fee anyway. I asked her to send me a new confirmation with that statement taken out. She said she couldn't do that because its a standard form. I told her to cross out the wording and initial it. She refused so I told her then that I'm declining. In the last week I've had 2 cancelations where the BO cancelled because of the LO or Title screw up. So I'm not about to agree with this company. They'll find some notary that will take the risk. I wonder if I did the right thing.

Reply by MistarellaFL on 12/1/06 5:46pm
Msg #163374

Can't beat intuition

Everytime I get that funny feeling about a company I am ususally right.

Reply by DD/OR on 12/1/06 5:56pm
Msg #163381

Re: Can't beat intuition

Yes...I'm learning to trust my intuition more too. More and more companys are trying to stick the screws to us. We spend 1/2 our time trying to collect our money.

Reply by jlissem on 12/1/06 6:51pm
Msg #163403

Re: Can't beat intuition

Contact your State officials about these practices. Title companies that condon this conduct should have their licence to sell title insurance in your state revoked

Reply by Roger_OH on 12/1/06 6:52pm
Msg #163405

There's a difference between no-sign...

and no fund. If the BOs refuse to sign because terms are wrong, and I've not notarized anything, then I don't charge full fee for something I haven't completed. If, however, I complete the docs, send them in, and the BOs use their RTC, then I do expect full fee (and my invoice states so), since I completed the job I was hired to do and have no control over what happens afterwards, Further, the notary cannot have a financial interest in the outcome of the loan.

The larger picture, though, is what you as a business are willing to accept. I see very few no-signs, so it's not really an issue for me if I only get a trip fee for 2 out of 100 signings for a particular company. You have to determine what your acceptable ratio is; but don't cut off your nose to spite your face if the company is otherwise OK to you.

Reply by DD/OR on 12/1/06 7:29pm
Msg #163411

Re: There's a difference between no-sign...

Weird!! The rep from the company in question just called me back. I've never worked for this company before. He said the signing was rescheduled. He said they would call me back. I guess they couldn't find another notary to do it. Now I'm scared. Are they targeting me? LOL...I'm getting paranoid.
About the other 2 cancellations... both were E-docs. #1) One I completed and sent back. BO cancelled because he looked at his copies and he didn't like the figures. They scheduled a 2nd signing with a 2nd set of Docs. I was ready to go then at the last minute, BO called and told me not to come because he was not going to sign. Same reason. OK... I get paid for the 1st signing and my fee for the 2nd Edocs I printed, which was cancelled. It was fair.
2) The other signing I did was completed, I sent Docs back but BO then cancelled using their RTC.