Posted by Lisa Prestegard on 12/29/06 7:40pm
Msg #168301
Need geek squad help, pls... Dell computer, replacing video
card.
Evidently, I need to "disable" the onboard video before I attempt to install the new video card.
Help!!!!!!!
I am SO clueless when it comes to this kind of thing 
2007 resolution: to be more tech-savvy
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Reply by Becca_FL on 12/29/06 7:55pm
Msg #168303
Lisa, I wish I could help you, but I'm not a techie either.
Try calling Teresa's son. His email is on the group site and Teresa, I'm sure, would be happy to give you Mark's phone number. Mark is a techie and might be able to help you.
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Reply by Lisa Prestegard on 12/29/06 7:59pm
Msg #168305
Re: Lisa, I wish I could help you, but I'm not a techie either.
I don't want to bug him this late on a Friday
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Reply by Stamper_WI on 12/29/06 8:49pm
Msg #168310
Re: Lisa, I wish I could help you, but I'm not a techie either.
Have a rum ball. I find that helps.
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Reply by Lisa Prestegard on 12/29/06 8:56pm
Msg #168311
lmao @ Stamper! Rum balls cure all! :D n/m
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Reply by Susan Fischer on 12/29/06 10:00pm
Msg #168317
Hey, Lisa - can you call Dell, or a teenager? n/m
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Reply by Teresa Guerra on 12/29/06 10:08pm
Msg #168322
Re: Lisa, I wish I could help you, but I'm not a techie either.
Lisa, call Mark tomorrow he is up by 9am if not earlier. He will help you if he can.
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Reply by Becca_FL on 12/29/06 10:12pm
Msg #168325
Thanks TG! I just knew you'd be there!
Do let me know about a NPB client whorthy of lunch.
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Reply by skrittof on 12/29/06 10:06pm
Msg #168320
Ususally it's just one jumper on the motherboard. If you google "disable onboard video" you will see many links of directions; maybe one will be your board. If not, I'd call Dell if you don't have the manual.
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Reply by BarbaraL_CA on 12/29/06 10:09pm
Msg #168323
Well....
I know just enough (and not enough) to be dangerous. Not having ever done this I can not speak through experience, however....
I think you can go to your Control Panel, Select System, click on Hardware Tab, and select Device Manager. At that point you should be able to see your video card and disable it.
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Reply by skrittof on 12/29/06 10:17pm
Msg #168326
Re: Well....
Deleting the driver in the device manager only deletes the software driver for the onboard video. There is generally a jumper on the motherboard that needs setting. Just deleting the driver won't stop any hardware conflict and as soon as you reboot windows it would re-install your device driver anyway.
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Reply by BarbaraL_CA on 12/29/06 10:33pm
Msg #168332
Re: Well.... Thanks...
Thank you for that info - I retired from 40 years in the software industry - consequently where my thinking is - you have just educated me "just a little bit more" - thanks.
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Reply by skrittof on 12/29/06 10:37pm
Msg #168334
Re: Well.... Thanks...
LOL you're more than welcome. What little I know is won from fights over the years with various computers <g>
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Reply by Ndwa on 12/30/06 4:33am
Msg #168348
Techie 101
Often with third party or stocked motherboard, the on board graphic/sound should automatically disabled once a PCI/AGP card is detected. Depend on the age of your computer and sometimes proprietary manufactured (Dell, Compaq, Emachines, etc) computers are made not to last forever so you have to spend $ on new ones.
Turn off computer...install the new graphic card...plug in the monitor...turn on the computer...If you get display on the monitor...install driver for the new graphic card.
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Reply by Lisa Prestegard on 12/30/06 11:48am
Msg #168368
Re: Techie 101
That's the problem... I did exactly what you said and I have no visuals on my monitor
Black screen.
So, I removed the new graphics card and turned the unit back on, and STILL no visuals. It looks like the on-board graphics won't work now, either.
*sigh* now what?
It's my daughters computer, and we have a week of holiday vacation left. She will drive me insane without her computer!
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