Posted by Kelli Deskins on 12/6/06 3:36pm
Msg #164340

scared

about to do my first loan signing and the agent that called me said that there are some ackward items to download to my computer when I am sent the papers? is that true? Or any suggestions for a new loan signer?
Thanks
Kelli D.

Reply by ananotary on 12/6/06 3:38pm
Msg #164341

What do you mean "awkward items"? Do you mean the

loan docs?

Reply by Kelli Deskins on 12/6/06 3:40pm
Msg #164343

Re: What do you mean "awkward items"? Do you mean the

when the mortgage company sends me the loan documents, he said there is a certain item in the email I will have to load onto my computer to get them or view them. He said that the company is a little leary about using me because it is my first time but he assured them that I should be okay.

Reply by Charm_AL on 12/6/06 3:43pm
Msg #164345

Re: What do you mean "awkward items"? Do you mean the

you may have to download a viewer to get the docs. They should let you know what it is and give you a link. There are several ways to get docs.

Reply by Kelli Deskins on 12/6/06 3:44pm
Msg #164347

Re: What do you mean "awkward items"? Do you mean the

okay, do most companies usually prefer to send via email or fax?

Reply by Charm_AL on 12/6/06 3:45pm
Msg #164349

e-mail..... n/m

Reply by Charm_AL on 12/6/06 3:41pm
Msg #164344

awkward...to me this means...a divorce where there will be a quit claim deed....or the instructions would tell you to collect funds from the borrower. I can't think of anything else that would be considered awkward. just my opinion.

Reply by Kelli Deskins on 12/6/06 3:43pm
Msg #164346

maybe just a viewer that I may not already have on my computer?

Reply by Charm_AL on 12/6/06 3:45pm
Msg #164348

I think I have every viewer out there, so yell if you need a link and aren't provided with one. Good luck!

Reply by Kelli Deskins on 12/6/06 3:46pm
Msg #164350

thanks

Reply by Larry/Ca on 12/6/06 4:45pm
Msg #164360

Have no fear everyone here is ready to help N/M n/m

Reply by Sharon Taylor on 12/6/06 5:39pm
Msg #164383

Installing edocs software from the company is OK

I've never had any problems with any of the edocs software programs I've loaded onto my computer. Most links to the software installation site came directly from the lender or title company. Also, PAW has several of the links on his notary website in case you need any of them. I would not be at all worried about downloading and installing whatever is needed to open the edocs packages as long as the source of the software (the link to the installation site) was from a trusted source.

Reply by MikeC/NY on 12/6/06 6:24pm
Msg #164395

Re: Installing edocs software from the company is OK

Sounds like the agent thought it might be "awkward" simply because he or she had no idea how comfortable Kelli might be with installing new software. No big deal - this can definitely be a soft place to fall in situations like that...