Posted by Val/NH on 2/22/06 7:02pm
Msg #99054

Cancellation fees

Just wondering how many of you charge or receive cancellation fees when a signing is cancelled at the last minute. I've had this happen too often lately. Thanks.

Reply by KH_MA on 2/22/06 7:07pm
Msg #99056

Hi Val,

I charge cancellation fees. If i'm enroute, then my cancellation fee is a little bit higher.

If I have the docs and they cancel within two hours then I charge $40.00 or 30% of the total fee. I obviously charge them for which ever is greater.

If I am enroute and they cancel then I charge 70% of the total fee or $85.00. Again, I charge them for which ever is greater.

If I'm at the borrower's home and they cancel at that time, I charge the full amount.

Reply by KH_MA on 2/22/06 7:09pm
Msg #99057

Applies to no-shows too. n/m

Reply by Val/NH on 2/22/06 7:10pm
Msg #99058

Thanks KH. If I have printed docs I always charge. In the last 2 cases, I did not receive docs, but turned down other business because I was booked. Both cancelled right before scheduled signing time so I was waiting for the docs til the last minute.

Reply by Laura Upton on 2/22/06 7:32pm
Msg #99064

Where in NH are you located?

Reply by Val/NH on 2/22/06 8:34pm
Msg #99083

Laura, I'm in Londonderry.

Reply by Laura Upton on 2/22/06 8:56pm
Msg #99092

hi Val, is that Merrimack county? I am trying to set up some sort of a network with notaries in NH, as i get signings for all over the state, and i would love to refer people that are much closer. please let me know if you are interested in just being in my email addresses, so i can refer you when i get a call. My email addy is [e-mail address]. thanks! laura

Reply by Val/NH on 2/22/06 9:00pm
Msg #99097

Laura, I'm in Rockingham county but cover parts of Merrimack County. I'll send you an email in the a.m. I'd love to network with you. Thanks.

Reply by Barbara O on 2/23/06 8:24am
Msg #99171

Val I don't charge unless it is less than two hours before the signing. And even then, sometimes I don't charge - unless I have printed the documents. Then at the very least I charge my $25 edoc fee. I "play it by ear", but the price they pay goes up the futher into things I am. If the borrower is a no-show/refusal to sign, the same thing. If I have spent more than 15 minutes at the borrower's home, I charge them the full fee. If you want to email me, I'd love to get your info to pass along to companies who call for jobs out of my area.

Reply by Val/NH on 2/23/06 9:28am
Msg #99203

Thanks, Barbara. I'll send you an email

Reply by Val/NH on 2/23/06 9:30am
Msg #99207

Barbara, I need you email address. You can post it here or send me an email at [e-mail address]. Thanks.