Posted by cmd_NH on 2/23/06 8:04pm
Msg #99413

NEED HELP QUICK PLEASE!!!!

Just received pdf docs. Everything is sideways and cut off..is there a quick fix for this. Calls into signing co. and emailed lender......waiting!

Reply by Jason on 2/23/06 8:08pm
Msg #99417

Look at top of pdf window. You should be able to reorient the page to vertical position.

It may be that the TC placed the docs wrong. Even if you reorient the page, they may cut off at the end.

If that is the case, your docs are dead in the water and you cannot sign. Consider yourself a statistic of Last Day to Sign blues.

Reply by Becca_FL on 2/23/06 8:08pm
Msg #99418

Are they scaned that way? If they have been scaned that way, there is nothing you can do. If not, have you tried the auto rotate option before printing?

Reply by cmd_NH on 2/23/06 8:17pm
Msg #99424

Rotated the page....docs are cut off....oh well thanks anyhow...got ahold of the SS..he's working on it...THANK YOU for your help!

Reply by Ernest__CT on 2/23/06 8:18pm
Msg #99426

The answer is simple: ...

... Choose the Page Handling option that says "Auto-Rotate and Center". Under the Printer Properties menu, choose the Advanced tab, then Paper/Output Paper Size: Legal. Be sure you actually have LEGAL-size paper in the printer, of course!

It seems that companies scan documents sideways these days.

Reply by cmd_NH on 2/23/06 8:21pm
Msg #99428

Re: The answer is simple: ...NOT!

Been there, done that! didn't work. I clicked on rotate page....doesn't matter docs were cut off. Thanks again!

Reply by cmd_NH on 2/23/06 8:34pm
Msg #99434

Re: Lender sent new docs...

Downloading now. Guess they scanned them wrong...duh! EOM is great. I'm off and running...looks like another late night! Thanks again for your help!!! I appreciate it!

Reply by PAW on 2/23/06 11:18pm
Msg #99481

Re: The answer is simple: ...

You shouldn't have to rotate the docs in the PDF viewer for them to print correctly. Adobe Reader is smart enough to understand portrait and landscape modes and will print the docs correctly. However, it will only print the docs as shown on the screen. If the sides, top or bottom is cut off, it will print that way. If the docs are cut off, it is because they were scanned incorrectly. (Not an uncommon problem these days.)

Reply by Laura Upton on 2/24/06 6:18am
Msg #99507

what about font size?????

what about the font size? is that adjustable too? i have had several signings from one co. that said that they needed to be resigned due to font size; yet when i tried to trouble shoot it in adobe, there doesnt seem to be any way to adjust. could that be a scanning thing at the tc/ss as well? and then they pawn it off on me as my mistake? tia....

Reply by PAW on 2/24/06 6:58am
Msg #99522

Re: what about font size?????

If the pages are scanned images, you can't do a thing. WYSIWYG (What You See Is What You Get). If the pages are properly scanned as a document, then the default fonts included with the PDF file or Adobe and/or your printer should be just fine. Make sure that you DO NOT select the option to download TT fonts as bitmaps as this will screw up the printing. This option is not turned on by default, so if you don't know where to find it, it probably isn't on anyway.

Reply by cmd_NH on 2/24/06 6:19am
Msg #99508

Re: Thanks PAW!

That's exactly what happened..scanned wrong. They sent a new set and everything went fine. Finished the signing at 11:45. Been a stressful week, but a busy one. Seems every signing for this week had issues....EOM no doubt. That's what happens when things get rushed.