Posted by Mobile Docs on 1/5/06 5:57pm
Msg #86405

CANCELLATION~~FRUSTRATED!!!

I just thought I would post this....I assigned a notary in MD. back on 12/29/05 for a closing.. at that time we forwarded all the necessary documents. The closing wasn't scheduled until today 01/05/2006. Keith (notary) calls me at 4:00pm MD. time and cancels, tells us that there is way too many documents. At that point I expressed to him I will pay him more money.. whatever it takes to get this done and I will even fedex the brws copies to them so he won't have to print them. I told him that he really left us in a very bad situation, he only hung up on us.
Mind you.. the loan dox them self were only 62 pages, along with EI, and MD. affidavits.
To all you signers out there.. we sure hope you don't conduct your business as this notary KEITH KUNZE does... thank you.

Reply by CarolynCO on 1/5/06 6:01pm
Msg #86406

While I understand your frustration, I think it was not necessary to post Keith's name. His actions should be between the two of you.

Reply by JM_NY on 1/5/06 6:04pm
Msg #86408

I agree with Carolyn. I hope you were able to get another SA to fill in for him.

Reply by LilyMD on 1/5/06 6:11pm
Msg #86410

Let's forget the name posting issue for a moment. Since when is it okay to cancel an appt. if there are too many pages? That seems to be the lamest, most ridiculous excuse for a cancellation I've ever heard of. This business is about many different sized packs of docs. I have done some really small sized that I hadn't even printed with the same amount of professionalism I have given to the really large packages. And it's usually my understanding that I print the borrowers copy when I accept edocs.

Reply by CarolynCO on 1/5/06 6:21pm
Msg #86416

Lily,
I agree that it is an unethical business practice to cancel at the last moment when finding out that 60 some pages were too much. I just don't think it was ethical or professional to post Keith's full name -- not posting a name at all or simply Keith would have been sufficient. JMO

Reply by LilyMD on 1/5/06 6:25pm
Msg #86418

Re: CANCELLATION~~FRUSTRATED!!! Carolyn

I'm not disputing that at all. My shock was all about the reasoning the SA gave for cancelling. Yes, I think it was just as unprofessional to post the full name.

Reply by CarolynCO on 1/5/06 6:30pm
Msg #86422

Re: CANCELLATION~~FRUSTRATED!!! Carolyn

I agree with you completely about the reasoning for the cancellation. As has been posted already, I, too, would jump for joy with printing 60 some pages twice.

However, the only point I can see with posting the full name of this jerk is for other SSs and TCs benefit -- which if that is the case, it's a good indication that there is no SA Black List.

Reply by Traci/MD on 1/5/06 6:19pm
Msg #86414

This is not a good reason to back out of a closing. Was this person a LTP?

Reply by Kiso on 1/5/06 6:23pm
Msg #86417

I TOTALLY AGREE! I'm sorry, but I think that 100 pages is a normal amount to me. I jump for joy when I get 80 pages!

Reply by Mobile Docs on 1/5/06 6:36pm
Msg #86423

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Sorry for posting his complete name.. but, the reason behind it is for other SS to see NOT to use this specific person. There are sooo many great signers out there and we must weed out the bad..

Reply by CaliNotary on 1/5/06 6:39pm
Msg #86426

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Well even if that is the intent, it really just comes across as petty and vindicitive to post the name on this board. If that's how he operates his business, karma will get him sooner than later.

Reply by Anonymous on 1/6/06 6:36am
Msg #86520

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Maybe I don't get it, but we post the full names of COMPANIES that stiff us, what is the difference if we post full names of NOTARIES? Granted, I wouldn't want to see my full name posted anywhere, but I always do a good job, and would never cancel unless illness was involved. JMHO

Reply by Anonymous on 1/5/06 6:39pm
Msg #86427

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Why is it wrong for them to post the notary name but it is not wrong for a notary to post the name of a deadbeat company? That seems like the same thing.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 6:59pm
Msg #86436

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

I agree....I personally would not post a name BUT why is it wrong to post a bad notaries name but it is OK to post bad signing services (including contact names)?

Reply by Elva_oh on 1/5/06 7:11pm
Msg #86447

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

I have to agree with this one - what is good for one is good for the other.

Reply by Traci/MD on 1/5/06 6:40pm
Msg #86428

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Do you use LTP or just notaries? You are right should not have put the last name on the board.

Reply by Anonymous on 1/5/06 6:44pm
Msg #86430

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

What's difference does it make. We know it's MD law, but that really is not what her complaint is.

Reply by Traci/MD on 1/5/06 6:55pm
Msg #86433

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

He could have change his mind because , When you search the state of Md data base for insurance producer. That name does show up.

Reply by Traci/MD on 1/5/06 6:56pm
Msg #86434

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

Does not show up

Reply by Beth/MD on 1/5/06 7:02pm
Msg #86439

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

What about those of us who were licensed under a maiden name and now use a married name? Does that mean I'm not an LTP?

Reply by Traci/MD on 1/5/06 7:07pm
Msg #86443

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME

This is a man. You are to complete a name changeform and fax it to the state. I think 30days. The form is on the website. No big deal. You can search by last name or company zip code.
www.md.gov

Reply by Beth/MD on 1/5/06 7:09pm
Msg #86445

Re: CANCELLATION~~FRUSTRATED!!!/FULL NAME Traci

I've been doing business with my maiden name and have never changed it. This is not only okay with MD it's my right.

Reply by Traci/MD on 1/5/06 7:12pm
Msg #86448

Sorry missunderstood your question.

Reply by Charles_Ca on 1/5/06 6:43pm
Msg #86429

Derogatory statements by employers are fraught with

pitfalls. Derogatory statements about employees (and yes I am speaking about having employed a subcontractor and not the IRS definition) have frequently wound up biting the referring business in the tender parts. One of the reasons that there is a high probability that there is no "black list" with SS is that anyone with some business background would shy away from making any kind of derogatory statements, true or not. Its just not worth the trouble.

Reply by JM_NY on 1/5/06 6:50pm
Msg #86431

Was this the first time this SA was used?

Was he looking for a way out because some else called with a higher paying loan for the same time slot?

Reply by Beth/MD on 1/5/06 6:53pm
Msg #86432

Re: Was this the first time this SA was used?

If this guy just wanted an out because of greener pastures, well I hope he found the steaming one!

Reply by LawrenceOK on 1/6/06 10:17am
Msg #86567

Re: Was this the first time this SA was used?

He accepted the assignment and he should have completed the assignment. His excuse is unacceptable. I have lost better paying assignments because I have already filled the time slot. I have alway beleived that if you accept the assignment you do it. If there are fee issues like extra docs, piggyback ext. take it up with the company after the signing.

Reply by Loretta Reed on 1/5/06 7:04pm
Msg #86441

Next time, call me, I won't let you down. I would have jumped at the chance for 62 pages plus title docs. I did a few tonight and my smallest refinance package was 89, I was sooo happy about that.

Reply by Beth/MD on 1/5/06 7:07pm
Msg #86444

This is what I don't get about the guy. Loretta says, as did a few others, and I feel the same, I would be jumping up and down for joy at 62 pages! It's those killers that you're told are only about 85 pages and then there are extra junk docs in another email or fax and so and by the time your done the lender's copy is 120 pages. Now I could see someone getting a little moody over that!

Reply by Calnotary on 1/5/06 7:11pm
Msg #86446

Thats how I feel when I get cancelled by a SS and I know for sure that they cancelled me
because they found a cheaper notary. Maybe you have cancelled him before and it was time
for his revange? About disclosing his name, hey lets be fair, we also talk about SS when they do
bad things to us.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 7:15pm
Msg #86449

Why is it OK for.........

SA's to post Bad SS's names and contacts but it is not OK for a SS to post a bad SA's name. I have yet to post anyones name because I choose not to but I dont necessarily think it is wrong.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 7:22pm
Msg #86451

also.....

that one less bad notary to take business away from all of you good ones.....

Reply by Calnotary on 1/5/06 7:39pm
Msg #86453

Re: also.....

I think we should wait for this guy side of the story

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 7:48pm
Msg #86454

Re: also.....

you may be right but what would justify him backing out of a signing that he has been scheduled to do for days (except of course for a legitimate reasonlike a death in the family, illness, accident)....When a SS contacts a SA, we are entrusting them to follow through with their obligation. I have had quite a few occassions when an SA backed out at the last minute and it really puts us in a bad situation (not to mention the borrowers as well).

Reply by Janlee_MI on 1/5/06 8:12pm
Msg #86460

Re: also.....

I just read all this. I agree that when the board bad mouths the signing services they have every right to bad mouth if we don't to a good job. But hopefully they will let people know when we do a good job as well.

Also I think cancelling at the last minute is not right in any situation. I have been in this situation as a title agent before and I still went when I had a family member very ill. I believe make a commitment you must stick to it. Its not the Borrower, or the Lender, Title Company or even the Signing Services fault.

But 60 pages is a nothing. I had one two weeks ago that was 500 pages between both loans. Should I have Cancelled? I think not. I am paid to do a signing no matter what the situation is.

This is peoples lives we are dealing with.

Reply by Charles_Ca on 1/5/06 7:51pm
Msg #86455

Couldn't agree with you more Sherry...

but then I believe that everyone should carry a gun: there'd be a whole lot more respect for everyone! The problem is that everyone tries to use the laws to hide behind whether they are right or wrong. And for the amount of money involved in this business it just isn't worth litigating. I am a very staunch 1st amendment type (2nd too). Free speech is what made this country great and litigation and linguine-spined individuals are what is going to destroy it.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 8:03pm
Msg #86458

Charles...you would probably get a kick out of this than...

I dont know if you remember me mentioning the case where one of my clients owes me $4800 (since May of 2004). Well...we went to court (he filed an extension), we went to mediation and he refused to settle, finally after waiting for a year and a half, I typed this person an email basically stating that I was going to report him to FL Dept of Insurance (for asking my closer to backdate), BBB, and to contact all of the lenders for the loans that we closed to inform them of his outstanding debt...What do you know, the next day, I get a call from my lawyer who faxes me a letter from his lawyer basically stating that he WAS willing to settle (thats bologna) until I sent that email which "was quite offensive bordering on defamation." Isnt defamtion basically trying to tarnish someons reputation with false statements? Defamation yeah right! Well now he is going to pay me $400+ per month for a year provided I do not report him. I have agreed as long as I receive payment by the 15th of each month. If I dont, he better watch out cause the gloves are coming off....

To top it all off,in looking at one of the HUDs for a closing that we performed for him, he was charging the borrowe $300 for the closing when our fee was $150...GOTTA LOVE IT.

Reply by Charles_Ca on 1/5/06 8:27pm
Msg #86465

Re: Charles...you would probably get a kick out of this than...

Yes Sherry, I do. I'm glad you got the stiff. I believe that it is important to stand up for yourself or else or others will walk all over you and this should send a message not to mess around with Sherry. You go girl (should a guy say that???????????) any way kudos to you.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 8:43pm
Msg #86468

Re: Charles...you would probably get a kick out of this than...

Thats a totally exceptable phrase from a male...Thanks Charles....It just sickens me that some people feel that they can just walk all over other people...Like I told my lawyer, even though I have spent over $2000 to collect my $4800 debt, its all about the principle. Have a great evening!

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 8:44pm
Msg #86469

I meant acceptable in the above..think its time for bed.LOL

Reply by LawrenceOK on 1/6/06 11:59am
Msg #86643

Re: Why is it OK for.........

As long as you can PROVE a particular notary is doing something illegal, then post away, but to post someones name and call them a bad notary just because you have a B***h about them is unprofessional. Just because this notary canceled is no reason to put his name on the broad. jmo

Reply by Art_MD on 1/6/06 7:19am
Msg #86523

Re: loretta, beth ..

Little far for you Loretta - n.e. baltimore area.
Close enough for you Beth.

Art

Have done 2 signing for them. !st paid in 14 days, 2nd only a couple of weeks ago payment not due.

Reply by Eugene Tripp on 1/5/06 7:21pm
Msg #86450

Your frustration is totally justified in my philosophy. Personally and professionally, accepting an assignment is giving your promice to perform and must always be honored.

Emergencies and other issues that prevent keeping that promice may arise. However, every possible effort should be made to effect an alternate solution and facillitate keeping the promice.

The excuse given for the last minute cancellation seems weak. Perhaps there are other issues that were not disclosed to you. Nevertheless, you have a right to be upset.

Reply by Anonymous on 1/5/06 7:23pm
Msg #86452

very diplomatic Eugene.

Reply by NM_CO on 1/5/06 8:19pm
Msg #86464

My Favorite Excuse List

Here are some of my favorite excuses:

1. I have to be home on time to cook dinner for my husband.
2. I forgot to print the 2nd and that's why title never recv'd it but I still want full payment for doing the 1st even though I never completed the 2nd.
3. I couldn't get the docs to print, I know I should have called you but I decided not to go.
4. I couldn't figure out the log in id and password and that's why I'm late. My answer: READ THE EMAIL THAT WAS SENT, IT'S RIGHT THERE!
5. I charge 175 for a 1st and 2nd. My answer: Ok, no problem, you have experience (or so your profile says and that's what you're claiming) so then why do you call me 5 times while you're in a closing with questions that you should be able to answer?

The list is endless but you don't hear me complaining on here about it or naming names.

Reply by Beth/MD on 1/5/06 8:29pm
Msg #86466

Re: My Favorite Excuse List

Calls 5 times???
Wow, I want to work for NM, she'll do the work by phone for me. LOL.

Reply by Anonymous on 1/5/06 11:27pm
Msg #86496

Oh, NM-Co You are a saint to put up with so much

Reply by Donna_CA on 1/5/06 8:44pm
Msg #86470

I can definitely relate to what has been said regarding keeping your commitments. And since when did we start getting paid by the page. I must have missed that memo.

I did have a personal experience just before Christmas. I was on my way to the signing when I began to get chest pains. I turned around and went home. Fortunately for me I had only gone a few blocks when it started. My husband took me to emergency and I was admitted to the hospital. And the whole time I felt guilty because it's the first time in over 2 years that I've missed an appointment. So while there are legitimate reasons for cancelling at the last minute that are beyond our control, this guy gets NO sympathy from me.

Reply by NM_CO on 1/5/06 8:48pm
Msg #86472

Donna, I wholeheartedly agree with you. You had a very understanding reason to not go. I hope you are feeling better. I don't sympathize either, not one bit.

Reply by SLB SIGNING SERVICES, INC. - Sherry on 1/5/06 8:53pm
Msg #86473

Donna..that is a totally acceptable reason - hope u r better

Reply by Donna_CA on 1/5/06 9:08pm
Msg #86477

Yes I am. Thanks Sherry and NM_CO. N/M

Reply by red_schu on 1/5/06 9:09pm
Msg #86478

Thank you very much for the info on this SA. I personally will put him on my no call list. I appreciate any help in weeding out the bad SA's from the good ones. Also, to all you SA's that post the bad SS's, thank you very much too.
Red~

Reply by Anonymous on 1/5/06 11:15pm
Msg #86495

It kills me what a feeding frenzy these kinds of threads can take on. I think Mobile is ok with posting a name if they feel they have been burnt, but, only if the notary gets a fair rebuttal. We don't know if Mobile is telling the truth until we hear the other side of the story. If the notary does not come forward you can only assume the worst about the notary, unless the poor SOB doesn't read the board or is not advised of the post.

Reply by red_schu on 1/6/06 12:21am
Msg #86503

I'll inform him

Reply by Art_MD on 1/6/06 9:07am
Msg #86547

Re: I've left message and e-mail for keith

I've e-mailed keith and left a voice message (approx 9 AM EST). I informed him that he was part of a thread and suggested that he read and, if he so desired, he could give his side of the story.
No response yet.

Art

Reply by SarahBeth_CA on 1/6/06 11:17am
Msg #86617

You know when we come in here and post a bad experience with an ss there is 99.9% of the time responses from others who have accepted assignments from that same ss. Some post they had nothing but trouble; others post that the particular ss is an A+ in thier book and will take as many assignments from them as they can get. To add this notary to your no call list without any backup feedback supporting the accusation that this notary is bad or response from the SA in this situation is a jumping the gun a bit. There needs to be a "history" not just one post from one person or company to give a well rounded review of the party being mentioned.

While I agree the excuse is not acceptable it sounds completely lame. I don't know what happened but there is more to this story than we know for an SA to come up with that line. Honesty and integrity are of the utmost importance for the Notary Public. I do hope this notary comes in and gives his side of the story. It could simply be that the notary waited to print the docs and had some technical difficulties to the point of wanting to kick in the pc and printer and cancelled out of frustration. Now I have not and will not do that. But I know that everyone on this earth is guilty of getting upset and making a bad decision at least once in thier life. Then again it could have been something very personal that the SA did not want to disclose. That being the case simply telling the ss that "something very personal has happened making it impossible for me to complete the signing" would have been the honest and appropriate thing to do.