Posted by Jenny_CA on 1/17/06 7:07pm
Msg #88953

Charles_CA

Hello Charles,

I am wondering when you are taking pictures of a borrower's home do you let them know in advance?

I had a situation in which I needed to take pictures in daylight for a night time appt. but the borrowers wouldn't pick up the phone therefore I couldn't tell them I was going to stop by before the appointment( no answering machine) . When I arrived the neighbors were wondering what I was doing, they were looking out for the borrower I suppose. When I met with the borrower he said he wasn't told ahead of time that I would be taking pictures. This is for a Heloc.

Reply by Charles_Ca on 1/17/06 7:25pm
Msg #88960

That's a tough on e Jenny!

It was the Loan Officers fault for not telling the borrowers that there were going to be pictures taken. Sometimes if the loan is not large the lender will have pictures taken rather than have an apraisal done. I believe that you did the right thing after all if the borrower really objected you could always delete the pictures from your camera. It really is of no business of the neighbors. I would just give them a business card and tell them that it is for the borrower and if the borrower wishes to disclose what is going on they can ask the borrower. That way they have your business card which shows that you have a ligitimate purpose and you don't know if the borrower wants anyone else to know their buisness or not. If the borrower objects I would say that I could delete the photos but would they really want me to do that if it would jepardize their loan??? I always try to be cooperative with my clients but point out the downside of their actions if there is one. Remember you are the expert and you need to control the situation with the borrowers best interests in mind. Then if they don't want to do as you advise its is theirs to deal with. Best regards Jenny!

Reply by Jenny_CA on 1/17/06 7:32pm
Msg #88963

Re: That's a tough on e Jenny!

The funny thing Charles, is that the borrower had to call up the LO with questions and asked what the appraisal fee was for. I was told like you mentioned, that the loan was not big enough for an appraisal and that's why they need the pictures . Why charge the fee?

Reply by Charles_Ca on 1/17/06 7:36pm
Msg #88967

I hope that they returned the appraisal fee or that

they paid it to you for doing some of the work of the appraiser

Reply by Jenny_CA on 1/17/06 7:59pm
Msg #88973

Re: I hope that they returned the appraisal fee or that

I belive I was paid under the signing fee, but you are right I am going to ask for an additional amount ( next time) because the pictures were extra. These were my first HELOCS and I wanted the experience, but now I know better both times the signing fee and appraisal fee we listed . I did tell the borrowers to make sure to go over their paper work and ask questions before the RTC expired.

Reply by DellaCa on 1/17/06 8:00pm
Msg #88974

Re: Jenny

What kind of camera did you get ?

Reply by Jenny_CA on 1/17/06 8:13pm
Msg #88979

Re: Kodak Easy Share P850

Haven't played too much with it although my daughter has.

Charles helped me out with it.

Reply by DellaCa on 1/17/06 9:11pm
Msg #88992

Re: Charles

I have a Kodak easyshare cx7300, what is your take on it? 3.2 mega pixels would it be one to do drive by pictures with?

Reply by Charles_Ca on 1/17/06 9:35pm
Msg #89004

Re: Charles

A pixel is a picture element. Depending on what your screen is set for is how it will display. I set my screen at 1024X768 whihc is about 800,000 pixels (less than 1 megapixel). Unless you do blow ups for print photography your display will probably be the maximum you will use. I thik it should suffice quite well