Posted by Stamper_WI on 1/24/06 9:33am
Msg #90591

Email Backup?

did anyone else have long delays in receiving emails with file attachments yesterday? It took several hours for me to get loan doc's sent as pdf sent to my charter acct. I finally had them sent to an aim acct which went thru fine. I got to my signing 4 hrs late!
I checked to see if the charter emails came through at midnight and they weren't there. This morning they are.
I received a call for a signing this am and the confirmation sent as a pdf attachment was here right away! Whats up with that?
Yes... I scanned for virus's and there were none

Reply by LisaWI on 1/24/06 9:37am
Msg #90592

Stamper,
Did you try going online to get the docs?? You can login on the charter website and get your emails. As far as having problems with this situation, I have charter internet, but do not use it for my edocs.

Reply by Stamper_WI on 1/24/06 9:39am
Msg #90595

Yes I was online, offline, on the phone trouble shooting.

Reply by LisaWI on 1/24/06 9:45am
Msg #90598

How aggravating!!! Troubleshooting is so time consuming, but it has to be done. I feel for you. If I knew more, I would be more than happy to help.

Reply by srnotary_CA on 1/24/06 9:55am
Msg #90606

I had the same problem with my account yesterday. It is weird. I didn't get docs til this a.m.

Reply by srnotary_CA on 1/24/06 10:02am
Msg #90610

Plus I wasn't notified they were coming....n/m

Reply by SueW/Tn on 1/24/06 11:58am
Msg #90660

They tell me that yesterday was...

scientifically proven to be the WORST day in decades to do business. Yep yep, explains my day in the barrell!

Reply by SarahBeth_CA on 1/24/06 3:36pm
Msg #90735

Re: They tell me that yesterday was...

A couple of times in the last month charter has had issues with an e-mail server.