Posted by Pam/MS on 7/28/06 1:12am
Msg #135705

Avoid Countrywide Robert J. Monico - won't pay!

Took a signing for Countrywide - yeah you think great, right from the source, I will definitely get paid - wrong. I have emailed, faxed, emailed faxed, yada, yada, yada. I finally got him to email me back, very nice, sorry we've moved, apologize, resend invoice, you know the drill. Promise to get this taken care of 07/17- still no money. I guess some people do think we work for free. I can't, too much expense involved.

This is the second time Countrywide has burned me when contacted directly, guess I should have learned my lesson the first time. But this time I'm going to take all the steps - Notify the Atty. General of California - notify the California Secretary of State to look into the matter of whether the Lender should maintain their license - Register the details with the BBB - and of course the most important - Tell You'll. Hope this will be a head's up for anyone who gets the call.

Reply by Becca_FL on 7/28/06 1:17am
Msg #135706

What office? n/m

Reply by Pam/MS on 7/28/06 1:20am
Msg #135708

Re: What office?

Was 450 American ST.
Simi Valley, CA 93065

But when he finally did reply to one of my many attempts to get info on payment he said they had moved to:

5805 South Sepulveda Blvd.
Van Nuys, CA 91411

Reply by Glenn Strickler on 7/28/06 3:03am
Msg #135713

Re: What office?

I have never had an issue getting paid direct from Countrywide, no matter what office. Sorry to hear about your troubles. However here is the address to use:

5805 Sepulveda Blvd Suite #400
Van Nuys, Ca 91411
818-374-1479

You need to add the Suite # or the post office will probably return it.



Have you written a couple of demand for payment letters with a drop dead date to take them to small claims or turn it over to a collection agency? The letters need to be sent so you get a signature upon delivery and a return receipt. When someone signs their name to a collection letter, it tends to get noticed, plus you will need the paper trail. Emails, phone calls and faxes will not hold up in court or collection as they can say they did not get it even though you have proof on your end that it was sent. You will probably get paid then as the company will not want to be bothered with a collection agency. I have had payment problems with other lenders and this approach has worked each time.

The Attorney General's office will tell you that it is a civil matter and you need to persue it as such. You will get a letter explaining with the state's population at nearly 40 million, they need to concentrate on real crime .. been there done that. The SOS will probably not reply.

Reply by MistarellaFL on 7/28/06 6:53am
Msg #135717

Re: What office?

Consider going through the main office of C'wide.
I'll bet they will get it takencare of.
I am sure they don't want to be known as non-payers.

Reply by MistarellaFL on 7/28/06 9:44am
Msg #135742

Administrative office address of Countrywide

Countrywide Home Loans, Inc.
4500 Park Granada
Calabasas, CA 91302

Reply by patricia on 7/28/06 8:42am
Msg #135731

I have always been paid by Countrywide but sometimes it took a long time. The checks were
usually drawn an the Simi Valley office even if another office requested the service and sent me the paperwork.

Reply by PL on 7/28/06 8:48am
Msg #135734

Did work for same office & same guy

and was paid the agreed fee within 21 days, which looking at most companies seems to be quite fair. Sometimes things do get mishandled, here's hoping that it works out soon.

Reply by Pam/MS on 7/28/06 8:56am
Msg #135735

Re: 6 wks. now and no pay. n/m