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ATTN! Newbie Signing Agents Only - Read This First!
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ATTN! Newbie Signing Agents Only - Read This First!
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Posted by Marlene/USNA on 6/7/06 10:09am
Msg #124519

ATTN! Newbie Signing Agents Only - Read This First!

With thanks to Roger/OH, Brenda/TX and many other contributors.

The veteran posters of NotRot become impatient when so many new folks appear on notary forums and message boards exhibiting some sense of entitlement because they completed a signing agent course. Many come to the boards asking basic knowledge questions that should have been learned by studying their state's notary law.

You must be a Notary FIRST and a signing agent second. STUDY the rules of your state, read the boards, and take a training course before you take on the rather large responsibility of someone's home loan into your hands. If you screw it up, you can be SUED!

Understand, we were all new once, have seen our share of weird docs and unusual situations, and do not hesitate to help with a legitimate question. However, we've also earned the right to expect some semblance of professionalism from others who would share our title. Don't just explode onto the boards asking questions that someone with the title of Notary Public after their name should be reasonably expected to know. If you don't know the difference between an ack and a jurat, or which name goes in the "sworn before me by.." blank, then you have not earned the the title of Notary Public, and you certainly should not be conducting loan signings until you do. But we do this for a living and don't have time to answer the same questions over and over and over. . .

If you think you are being treated rudely here, it will pale in comparison to how you will be treated by companies and their borrowers after you have butchered someone's $300,00 loan docs and caused them to lose their rate lock. What you may perceive as rudeness from us is, in reality, something that may prevent you from making a colossal mistake in the future. Take the responsibilty of learning all you can about the laws and exactly what it means to be an officer of your state. Don't view this as just a hobby for extra money, it's a serious business,and should be treated as such. You have to have the proper equipment, licenses/state registrations, etc, to operate legally and professionally.

You expect the mechanic who works on your brakes to know what he/she is doing, and they are not turned loose upon customers until they do. The public, lenders, and SS expect a similar standard of professionalism from us as notaries, and it's YOUR responsibility to meet that standard. It's not rudeness to be told to do your research first, it's an attempt at re-educating you before you do some real damage by not knowing something your title says you should. Failure to do so will only lead to the continued lowering of the notary bar, and it will be just a matter of time before incompetent notaries lead to the establishment of more attorney-only states in which notaries may not perform loan signings.

To view the "newbie" recommendations of experienced notary signing agents, use the orange Search button on the Notary Talk homepage and find message #33325. Read it, including all additional posts to it, print it, study it. Use the orange Search button to look for answers to questions you still have. Then, if your questions have not been answered, post a message on the board and ask us - but not before you've done everything you can think of to get the information yourself.

Reply by Korey Humphreys on 6/7/06 10:12am
Msg #124521

OT: Marlene...

I went on the the United States Notary Association page last night to purchase a pocket embosser. The style you guys have is what my employer wants me to have. (I don't know why, I try not to ask her questions!! NaNa )

Anyways I filled out everything and then once I hit complete order (or whatever it was) an error came up saying that the page cannot be displayed. I think the page that was suppose to be displayed was the confirmation page. Is there something wrong?

Reply by Marlene/USNA on 6/7/06 11:12am
Msg #124531

Re: OT: Marlene...

Must be something wrong! Maybe your order crossed wires with our backup. . .or something.

Could you call Amie toll-free at 800-587-2588 and place your order on the phone? If she's not there, leave a message, she'll get back to you quickly.

Reply by Korey Humphreys on 6/7/06 2:32pm
Msg #124581

MARLENE >> I will shortly. May I send you an email directly?

I have a question about the style of the seal. I have an example picture of the one that I need to get (employer's orders NaNa ) I want to make sure that it will look similar.


Thanks Marlene!

Reply by Marlene/USNA on 6/7/06 4:12pm
Msg #124603

[e-mail address]

You can always ask on phone orders to have a sample imprint faxed or emailed to you before the order is fulfilled. That way you can always be sure it's right.

Can't do that only via the shopping cart, unless you make a note in the text box for comments. We're still trying to figure out if your order last night completed or not.

Reply by JS_MD on 6/7/06 10:22am
Msg #124524

Thank you Marlene

You said it ALOT nicer than I would have...... I for one have pretty much stopped reading this forum because of the same questions day after day...... People need to do thier own homework....... if you want to be treated professionally act professional.....this job is nowhere near as easy as people are led to believe....there are no free rides in this life.

Reply by Brenda/CA on 6/7/06 10:31am
Msg #124526

Re: Well said Marlene n/m

Reply by Marlene/USNA on 6/7/06 11:14am
Msg #124532

Re: Thank you Marlene

I have a standard reply I copy and paste into a posting occasionally. I don't know if it's helping, but I guess I'll do it until we have a chance to find out.

Reply by dandlnotary on 6/7/06 11:56am
Msg #124544

Re: Thank you Marlene Newbie

I was taught by my 101 teacher to go to these message boards and read and learn. Never post. I am doing just that. I am posting only because I agree with Marlene. I have a lot to learn and have been reading the boards. I highly respect those who are going strong and pray I may one day.

Reply by Marlene/USNA on 6/7/06 1:04pm
Msg #124551

You'll learn a lot from the people on this board. . .

. . .and you're helping your own professionalism by doing it on your own as much as you can. You'll figure it out for yourself if being a signing agent is for you.

Reply by RunninDocs on 6/7/06 1:32pm
Msg #124559

does it make you feel important to be the "savor" to the forum to not have questions you are bored with answering posted or asked?

let's see- if you go to a signing do you get crabby with the borrower asking the same question that each and every other borrower asks about their loan?

probably not or you wouldn't still be doing this

can you not extend the same courtesy to your fellow associates?



new signing agents, please take this advice, take what you read here with a grain of salt. you might want to consider that what is being said is not for your benefit but someone else's sometimes.

advice is an opinion - just like mine is as well - but do yourself a favor and educate yourself so you don't have to ask strangers.

Reply by Marlene/USNA on 6/7/06 1:48pm
Msg #124564

I was wondering when this would come up. . . n/m


 
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