Posted by riannonsd on 6/26/06 6:49pm
Msg #128690

HELP!!!! HP 3015 Malfuction

The docs are coming out with symbols at the top of the page. The docs are in adobe and I don't know what to do I am allready late.

Reply by BrendaTx on 6/26/06 7:08pm
Msg #128697

Re: HELP!!!! HP 3015 Malfuction - turn it off and back on..

cancel ALL docs. Restart the print.

If it is over loaded it will do this.

Try printing 10 at a time.

Try dropping the resolution down.

Print / Advanced button

Reply by BrendaTx on 6/26/06 7:08pm
Msg #128698

Re: HELP!!!! HP 3015 Malfuction - FIRST cancel all docs

then do the rest.

Reply by Jahari Davis on 6/26/06 7:10pm
Msg #128699

Riannonsd, it sounds like you have a corrupted driver issue on your machine. Go to HP's website and download a newer driver and refresh it. If you see this, call me ASAP. I can help.

Reply by hcampersFL on 6/26/06 7:31pm
Msg #128705

You can't download new drivers for this model. Brenda is right if you try to print anything with more than 50 mb of memory then you will have this problem. Print 5-10 pages at a time and also go to the advanced setting and print as an image (thanks PAW) this seems to help though you will use more toner.
Call me if you have problems I'll be glad to help been there down that.
b.

Reply by hcampersFL on 6/26/06 7:50pm
Msg #128711

Okay been there done that! n/m

Reply by riannonsd on 6/27/06 12:13am
Msg #128803

Re: Okay been there done that!

1st off, thanks guys for the support and help. I am greatful that there are such great people out there to help. I had to actually delete the printer from my system and reload it. We tried all the ideas from Jahari's new driver Brenda and Beverly's suggestion in just printing 5-10 pages. We cleared the whole system out removed adobe and reinstalled it. Though once we reinstalled the printer it started working.

Once again thanks you guys for helping I so much appriciated it. I didn't expect the phone calls that was great.

Reply by Jahari Davis on 6/27/06 7:52am
Msg #128842

Re: Okay been there done that!

Glad to hear the R&R worked for you. I've got an HP LaserJet 2100TN that sometimes gives me fits. If and when I get some serious cashflow going again I'm going to get a serious Xerox copier/fax. Slightly smaller than the office jobs but just as effective. I'm sure there's a reseller looking to get rid of one snagged back from a contract.

Reply by BrendaTx on 6/27/06 7:58am
Msg #128843

Re: Okay been there done that! - Jahari

I know a notary who believes in having a scaled down car (less gas) in favor of upscale office equipment...he's making more than many people are in our business because of his effective set up.

Reply by BrendaTx on 6/27/06 7:59am
Msg #128844

Re: Okay been there done that! riannonsd

**I didn't expect the phone calls that was great.**

People on this board are very helpful - especially when you link to a profile so they can call or email you.