Posted by Anonymous on 6/16/06 9:27pm
Msg #126413

How should I have handled this...

I had a signing today.
The docs were edocs, I showed up with the paper work. Borrower started signing and we got to the note and the terms were not what he had agreed to. He called his mortgage broker, and they agreed that the note did not have the correct figures. They decided that the papers needed to be redrawn and that they would get together back on Monday.

What should I have done at this point?
Thanks

Reply by PL on 6/16/06 9:31pm
Msg #126417

Thanked them for their time and got in your car and called the company that hired you. Explain what happened and that you will be glad to do the signing Monday ( if you have time) and ask whom do you send the invoice for today's signing to? Then be quite and wait for their response always remembering he/she who speaks first normally loses. Good luck on getting what is yours.

Reply by Signing_Doc on 6/16/06 9:31pm
Msg #126418

no offense...but it should be obvious....you take ALL the docs...say Thank You to the borrower...advise the broker that you have the docs and ask them what they want done with it...(either shredded or returned via THEIR FedEx acct)...advise them that you are charging them for a full fee...(you were there...you printed out the docs...the loan did not cancel)...you are entitled to your fee....and offer to do the resigning on Monday (if you are available)...Just my opinion....not legal advise...I am not a doctor and I don't play one on TV "Doc" Stuart

Reply by Anonymous on 6/16/06 10:45pm
Msg #126425

It sounds like I did OK then....

I called the ss, advised him (he blurted out that I would get paid for both signings- that is good!)

I let the borrower review the papers to make notes, and then took them and shredded them.

Should I send an invoice for todays signing now, or should I wait and invoice both at the same time?

Thanks

Reply by Missy_Lulu on 6/16/06 11:35pm
Msg #126431

Do the instructions ask you to send an invoice or just fax or email in the status report?
Usually, I don't have to send an invoice. You should have some type of instructions or form to fill out when signing is done stating whether it closed or not. Sometimes I see it say something like, 'No need to send an invoice. This status report will serve as your invoice.'
Read your instructions. If you don't find anything, make a phone call. When you set up to do work with a company you need to become aware of their system such as payment terms, invoicing, ink color, etc.

Reply by Ndwa on 6/17/06 12:05am
Msg #126441

Always start your signing with the HUD, Note, TIL, RTC, DOT in that order instead of going through half the package to discover the term was wrong. When things like this happened, always say hopefully thing will work out to the borrowers favor and that you will see them again if you're not busy. If docs are redrawn on Monday, make sure there is a new confirmation.

Reply by Jenny_CA on 6/17/06 8:36am
Msg #126494

I don't automatically shred the docs

in the same breath that I am confirming where to send in my invoice I ask what they want done with the docs. I believe I've had 4 no signs, 2 ID issues and 2 $$ issues, I've had to mail the docs 2 times... I used their shipping # of course.