Posted by VERONICA DESCHANEAU on 6/16/06 12:27pm
Msg #126326

What ticks me off....

Is that everytime I close at Beneficial, a certain loan officer asks me tons of questions about how I close loans. He approaches me over and over with the same questions...how do i get started, what do i need to do?, How much should I charge?..Do I need experience?Do you need to know your state laws?...What do you go over?......He said his wife wants to get into this to make extra money because she used to be a loan officer for Chase. Its gettin a little annoying. Today, he turned his chair around and watched every move I made through the windows of the closing room while I was closing loans. I just wanted to swing open that door and make big googlie eye balls at him and remind him its not polite to stair!!!

Sorry for venting

Reply by lonestar_tx on 6/16/06 12:39pm
Msg #126331

Special Video

Perhaps you can refer him to www.justpointandsignl.net and he can purchase the sidekick video for his wife. It runs you through how to do a loan signing from begining to end.

Shelley

Reply by Stamper_WI on 6/16/06 12:49pm
Msg #126336

Sounds like he was making his presense known at the closing table or it could be seen that way by the borrowers. When I close at Beneficial, The blinds are shut on that window and if there are questions, I go out and bring in the LO to answer them. I am not present for the explaination.
Also, if he has ideas that his wife could close Beneficals loans at his branch, the Co could see that as a conflict which is what they are trying to avoid by using an independent notary and the above mentioned proceedures.

Reply by Missy_Lulu on 6/17/06 12:44am
Msg #126467

I have been approached with a few questions also at the local office I do signings for. I simply smile and say, 'I am not at liberty to discuss the fees that I am paid.' Additionally, I would tell him two things. Beneficial signings are considerably different and more simplistic than the field signings I do and you have to be an SA for two years before they will hire you so imagine the training and certification you would have to have before you could do field signings. Additionally, you could ask him if he realizes the liability factor involved in what you do and was he willing to jeopardize his personal assets to make 'a little extra money.' Man you've gotten me going. I could think of a million things to tell him that may make him back away. LOL

In my neck of the woods that is the way it is anyway.