Posted by Charm_AL on 3/15/06 6:22pm Msg #105416
CRAP...
what to do? got an appt tonight, conf for one loan, got two, can't find the damn 'emergency' people..I'm not doing this for the fee They accepted for one.
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Reply by Anonymous on 3/15/06 6:24pm Msg #105417
Charm--Take a breath---it will work out! It's not like you've never had to jump some hurdles!!!
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Reply by SatomiCO on 3/15/06 6:32pm Msg #105420
Re: Jumping hurdles is one thing when you are getting
paid a reasonable rate. It's an entirely different ballgame when the fee is not acceptable or what was agreed upon.
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Reply by AngelinaAZ on 3/15/06 6:43pm Msg #105423
Re: Jumping hurdles is one thing when you are getting
My jobs for tonight have been hurdle-laden.
#1) I've printed... been told to wait... reprint... no don't reprint... OK go... no don't go... can we do it tomorrow? #2) Borrower is having an Avon party with a bunch of ladies and... 'No problem... We can just sign during the little party right... it won't take long right?' UM... how about no!
I feel for ya Charm. It's just been one of those days!
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Reply by AngelinaAZ on 3/15/06 8:42pm Msg #105469
Crap... they both postponed until tomorrow.. what a PITA! n/m
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Reply by Mindy_WA on 3/15/06 6:59pm Msg #105427
Charm, We have had this happen several times where the SS didn't know it was 2 loans. I have even called the morning after for the fee adjustment. We have never had a problem collecting an appropriate fee. I even find that after the fact they are pretty reasonable about meeting my fee. I know it is a risk, but we have always been lucky! Mindy
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Reply by Mindy_WA on 3/15/06 7:08pm Msg #105431
Re: something about having the signed docs....
helps facilitate getting the right fee. Hope this is a company you have worked with before.
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Reply by Les_CO on 3/15/06 7:06pm Msg #105429
Go do the job. Bill them for what you normally charge for 2 loans. Explain the situation. Wait to worry IF they don't pay.
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Reply by Shane_OH on 3/15/06 8:41pm Msg #105467
Hopefully....
its for a company you have a good relationship with. I find they are usually accomodating to fee changes, if the product changes.
If its a SS or someone you have never closed before, simply call them in the morning, let them know you went the extra distance to make sure the loan got signed, but that it wasn't the loan you agreed to close. Explain what you quoted, and give them your additional fee for the extra loan... Hope for the best, and they'll be happy you went out of the way to get the deal signed for them.
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Reply by JanetK_CA on 3/15/06 11:32pm Msg #105520
OR.....
Charm, I try to look at it differently when I see a double package I didn't expect. I see it as a good thing, since my fee just went up without having to do more driving. (It's a bummer when it messes with other appts, though!) It's been my experience that if it's a ss, virtually every time, they didn't know it was going to be a double package and they are happy to hear it, too, because they will also charge their client more. If it's a tc, then they should know better and should also be ready to renegotiate. At least in my calls to them, I ALWAYS assume it's an oversight. I can't recall ever having a problem getting my fee adjusted.
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Reply by Charm_AL on 3/16/06 8:03am Msg #105556
and the saga
is over...I tried to get ahold of the SS, closed. A new one. Went to the signing, they were surprised that it was a 1st and 2nd, even more surprised at the HUD figures and the settlement costs. Called the 'emergency number' sat around waiting for a return, while she called her LO, saying I know I won't get ahold of him, he leaves at three.
NO SIGN
go to next appt., new one for me - church, I signed the Pastor and his wife. Get home at 9, see caller ID shows 'emergency guy' from 6:30 called back at 8:38.
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