Posted by Becca_FL on 3/16/06 7:17pm
Msg #105925

Just in my Email Re: Professional Settlement Services...NOT

My reply was: Never in a milloin years will I work for your UN-Professional Settlement Service again!

Hello,

My name is Amy Sheldon and I am writing on behalf of Professional Settlement Services. Professional Settlement Services is a nationwide signing company with notary agents and attorneys in all 50 states and the District of Columbia.

I am interested in adding you to our database so that we may start sending you business immediately. Below are the fields in our system which we require each signing agent to provide us with. If you are interested in becoming part of the PSS team please reply to this email with your information. When you reply I will then send you a short application and you will be added into our database.

If you are interested please take a moment and provide PSS with the required information (see below). I look forward to your response.



1. Name of your Company (if any)



2. Your Name (first and last)



3. Your Title (ex: attorney, licensed title producer, etc.)



4. The types of loans you are familiar with



5. Phone Number (we require two forms of contact, this excludes fax numbers)



6. Your Address (please indicate if this is where you wish to receive payment)



7. Your County



8. Do you have a website? If yes, please provide web address



9. Your Email (this is mandatory)



10. Please list all counties or cities you covered



11. Do you have an assistant or scheduler?



12. Please list the make and model of your laser printer



13. What type of internet connection do you have? (We prefer DSL to dial up, but do not exclude dial up closers)



14. What is your availability?



15. What languages do you speak?



16. What is your normal fee? (PSS pays $75 for edocs and $50 for overnighted packages, fee’s are adjusted under special circumstances)



17. How far are you willing to travel?
18. Do you have a Fax #? (If yes, please include)
19. How long have you been closing loans?
20. Approximately how many loans have you closed?

Reply by Beth/MD on 3/16/06 7:19pm
Msg #105928

Becca, I got this same email a day or so ago. Funny, I didn't want to be in their database either.

Reply by Becca_FL on 3/16/06 7:23pm
Msg #105932

It gets better. I just received this response...

I apologize you had a bad experience. Thank you for your response.

Thank you,

Amy Sheldon

Settlement Coordinator

Reply by Beth/MD on 3/16/06 7:29pm
Msg #105936

Re: It gets better. I just received this response...

Wow, it was just a "bad experience, eh?"

I think they're idiots.

Reply by Margaret_FL on 3/16/06 8:43pm
Msg #105981

They have called me twice and I got the same email today. I told them on the phone, in no uncertain terms that I did not want to work for them ever. I told them I did not need a babysitter, did not do faxbacks and did need all the phone calls and handholding. I also said I did not work for their fees.
The girl I spoke with could not get off the phone fast enough. Then they called again the next week
and I got the same email today. I replied back with the same answer.

Reply by Shane_OH on 3/16/06 10:47pm
Msg #106037

They never did email me back....

A while ago I had responded to their email with some comments and questions.... Never got a response Go figure.

Reply by SanDiegoCA on 3/17/06 10:11am
Msg #106177

Re: Just in my Email Re: Professional Settlement Services...

Well, let's hope all of you do better with other potential clients that calls and try, at least, to get your normal pay schedule before you send them rudely away.

If you don't how are you ever going to know if they will meet your expectations, and send you work you can accept and agree to the terms of?

I've even had SOX pay $150 for edoc cases, and had NO trouble getting paid. Maybe it's because when they first called I was cordial and willing to have a new client IF they are will to meet my needs, too.

Reply by ms/IL on 3/17/06 10:21am
Msg #106184

Re: Just in my Email Re: Professional Settlement Services...

I never received an email from them, but did a last minute signing back in January after they met my fee. Have not received payment yet and was told my check was"returned" to them. After verifying my address, (which was correct), they said they would mail it out last Thursday. Called them yesterday and was told today that if I don't receive a check by Tuesday to give them another call. I will never work for them again!

Reply by MelissaM_FL on 3/17/06 2:13pm
Msg #106311

Becca, I sent her a scathing email yesterday outlining my reasons for not wanting to be in her database either. I told her the PSS has a horrid reputation and I wasn't wasting my time on them. Thanks, but no thanks.

As for being cordial to the dead-beat companies when they call, I'll be cordial, but I'm still not working for free.