Posted by BrendaTx on 3/18/06 4:50pm
Msg #106646

What EXACTLY does SS do? - SSs please respond.

Earlier posted by Marlene - inquiring minds want to know. We heard from SAs and it was nice, however, really - let's hear how you see your job.

How about SSs who read this forum?

There are many and I know some of them....however, how about letting us hear from you. You read and learn plenty from us, so let us learn from you. Joshua Basil? Et al?

Marlene's message is below.

Brenda


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What EXACTLY does SS do?
Posted by Marlene/USNA on 3/17/06 10:40am

Farther down the list, is a comment from someone that an NSA should not eat a trip fee because all the SS does is "forward you the docs" and the SS can better afford to lose a full fee for a cancellation than an NSA can.

I've read several similar comments about what an SS does.

Could some of the signing services that read this board give us an overview of what, exactly, you do to earn YOUR fee? We all know what an NSA does to earn his/her fee.

Thanks.

Reply by LarryTN on 3/18/06 6:55pm
Msg #106657

Good question Brenda! I'd like to know also.

Reply by Teddog_CO on 3/18/06 7:27pm
Msg #106659

Yes that would be interesting to hear about. n/m

Reply by BrendaTx on 3/18/06 7:42pm
Msg #106663

Cannot take the credit - Marlene asked first....I know

some posted about great ss experiences which were good stories. However, from a business perspective I'd like to hear from the SS owner/worker.

I know there are several good ss's like Negretes, Superior, Asap, SLB, et al which read this board.

Teddog - where is J B now ?

Reply by Teddog_CO on 3/18/06 7:45pm
Msg #106665

Brenda TX

He's out trying to get himself into some more mischief! lol There is'nt anything really great on the tube tonight. The poor kid!

Reply by BrendaTx on 3/18/06 9:29pm
Msg #106690

Re: Brenda TX - Teddog + revisiting the Fax Back Debacle

If we do not receive answers over the weekend, perhaps we should re-post one more time on Monday. Marlene's query was a good one.

There are great SSs who will pay well. I especially find those in CA to be generous.

However, there are some who seem not to have a notary on staff who has had more than a short stint of signings before becoming an SS. That's prohibitive to quality assurance.

Also, in the great Fax Back Debacle of the past week, it occurred to me that the owner of the ss who was so upset with me/the sa had not had enough experience in the Faxing Back arena to realize what she really was asking the NSA to do.

You have to either purchase a commercial load-bearing fax/scanner at $$$$$$ bucks, or you must watch your fax go through one by one.

You have to rip apart the package and put it back together.

They need to get realistic and I do not mean that sarcastically. It's just the way it is.

Speaking of babysitting the scanner/fax...I received a REV MORT package last week and printed it.

The title company's scanner was not working as good as it should have been and it did not scan in all the docs. They had stuck together. I called three times before they got all the docs to me. Talk about an edoc printing nightmare. It's my problem, I have trouble with putting them in order once I have to stop / start / etc. I am not blaming the edoc nightmare on the left out docs. Hence the fax back HATE.

Fortunately, I am so familiar with this lender's docs that I recognized right off that docs were wrong and/or missing. I see these in my sleep...so I knew these were wrong. However, another lender's would not jump out at me like that.

Reply by SarahBeth_CA on 3/19/06 12:29pm
Msg #106797

Re: Brenda TX - Teddog + revisiting the Fax Back Debacle

Brenda we most definately should repost this on Monday. There are plenty of ss that come in here regularly. I have been waiting for a reply from an ss.

Reply by BrendaTx on 3/19/06 12:38pm
Msg #106798

Re: Brenda TX - Teddog + revisiting the Fax Back Debacle-SB

Thanks, SB.

I fear that my witch factor will rise if I do it. Will you?

Reply by BrendaTx on 3/19/06 12:40pm
Msg #106801

Re: Brenda TX - Teddog + revisiting the Fax Back Debacle-SB

Will you? I said.

Will you repost? I meant.

I need to go back to my twelve step program to stop correcting myself.

Reply by NJ_Notary on 3/19/06 4:10pm
Msg #106831

fax back

Hi Brenda:

Like yourself I am very against the fax backs etc. What are your thoughts on a company that requests the following fax back? 1) a status confimation that is also used as the SA invoice to the SS and 2) the HUD1 or HUD1A. Do you think a charge should be included for sending these two pages (three if its a HUD1 instead of a HUD1A)?

I value your thoughts greatly on this board.

Thanks in advace.

Love ya sista =)~ heheheh

Reply by BrendaTx on 3/19/06 4:47pm
Msg #106834

Re: fax back-No, I do not think this is something to charge

No, I do not think this is something to charge for. If the Hud ior a few pages is a necessary item, invest in a digital camera with a lens good enough to photo those docs. Do so, and then you can drop the doc on the way back to the office. A few pages can be photo'd at the drop or at the borrowers. I do it all the time. I have a Sony dsc-f717 which I usually use. However, this one is three years old. Take a legal size hud with you to shop for the camera. I have a smaller Sony which is newer ($100) on ebay and it will also do the trick. [dsc-p10]