Posted by BrendaTx on 5/24/06 5:03pm
Msg #122078

Another deep thought - rural fedex vs edocs

One hundred times I have told one certain company with initials TS that sending docs to this area via overnight --whether rural or city-- does not guarantee their arrival by 9 am.

It never fails...they have to send them via edocs if the appointment is before noon.

So then, the cost is FEDEX plus the edoc fee and stresses the schedule.

I hate them today.

Reply by NCLisa on 5/24/06 6:06pm
Msg #122088

I am so with you there. All the companies figure that since I'm not far from Raleigh, Chapel Hill & Durham, that I'm not rural. I'm at the farthest corner of civilization in one of the more crowded counties. Not to many neighbors, lots of farmland & horses. I keep telling the companies, that for overnight docs, I need the docs the day before. Never happens, had a closing at 4pm last week, UPS got me the docs at 7pm. They said a residence isn't guranteed until 7pm, even with overnght express, and 1st morning gets here at about 11am. Fed Ex is better, they get me everything between 11am and noon.

Reply by cmd_NH on 5/24/06 6:38pm
Msg #122093

I never, never, never...receive overnight docs until after 3pm. So I have gotten into the habit of giving this information to anyone who sends o/n docs. A good deal of the time they change it to e-docs to get them here on time.

Reply by RickinVA on 5/24/06 6:59pm
Msg #122104

Same problem here, except I am NOT in a crowded county. I got a UPS O/N
at 12:30 the other day, Fed Ex O/N get here about 4:30.

Rick

Reply by LawrenceOK on 5/25/06 10:22am
Msg #122201

It is utterly impossible to get that across to a lot of them Brenda. It is also impossible to get across to them that In my area, FedEx UPS & DHL WILL NOT deliver or pick up on Saturdays and only guarantee delivery M-F by 4:30 p.m. The closest drop box's for the 3 is 16 miles and to drop them off at one of the centers is 30 miles, all 1-way. Then they go complaining because I charge for faxbacks.