Posted by Juanita Godinez on 5/24/06 4:29pm
Msg #122072

Borrowers wife ?????

I called brwrs to make sure they have the docs My conversation>>>. Hi is Mr. XXXXX avail (listed as work #to be contacted) Response from other end>>> UGHHH THIS IS HIS WIFEEeeee YOU called my cell # ! ( no name for wife on confimation letter) So I say HI MRS .xxxx my name is...... signing tonight ....... just wanted to make sure you have docs ......turns out she doesn't even know if they have arrived.....ok i'll call back later since it seems a bit much to ask her to call me back when and if docs arrive.....Rocky Start

Reply by BrendaTx on 5/24/06 4:31pm
Msg #122073

No, you're okay. Wife with attitude...common when a woman calls.

Reply by Janlee_MI on 5/24/06 4:33pm
Msg #122074

This is normal. Your are fine. n/m

Reply by Janlee_MI on 5/24/06 4:35pm
Msg #122076

Re: This is normal. You are fine. OOPS. Sorry n/m

Reply by MichiganAl on 5/25/06 12:24am
Msg #122155

Always fun when you only have one name on the confirmation letter (happens a lot if the loan is only under one of them). No problem. "I'm sorry Mrs. X, I was only given Mr. X's name. Here's why I'm calling..." My favorite is when they won't tell me who they are. I can't tell them specically why I'm calling unless I know to whom I'm speaking. I don't want to give out info to someone when it's none of their business. They won't tell me who they are unless I tell them why I'm calling. And round and round we go! It's like the old "who's on first" routine.

Reply by christiSocal on 5/25/06 1:40am
Msg #122160

there are times

I'd just like to say "Honey, unless he likes'em fat and grey theres NO problem!" (does that sound professional enough?)

Reply by MichiganAl on 5/25/06 2:02am
Msg #122161

Re: there are times

You should hear it when I ask for the wife and it's the husband on the line. Dudes get all guttural sounding. You can smell the testosterone through the phone.

Reply by BrendaTx on 5/25/06 6:38am
Msg #122168

Okay - maybe this is "assumptive" but when I get a voice on the other end I say

Mr. ___? Is Mrs. ___ available?

Or,

Mrs. ___? Is Mr. ___ available?

If there is a pregnant pause, I say "This is Brenda Stone, I am a local notary."



I am not telling anything at that point...that way they can let me know if their memory has been jogged.

Reply by christi ausherman on 5/25/06 1:34pm
Msg #122245

I do usually say " Hi, I'm christi the notary" then if needed "just calling to confirm an appt". That does usually work, but ever so often I get the jealous type. They generally calm down once they see me, except if I've just dyed my hair, then I'm just tooo hot for words!