Posted by Joan Bergstrom on 5/24/06 5:28pm
Msg #122080

I have a problem with Band of America Bainstall

I got the print utility installed but when I try to open the documents it say "imput file not found"
Is there something I should be doing?

Reply by Joan Bergstrom on 5/24/06 5:32pm
Msg #122082

oops should be Bank of America: Bainstall n/m

Reply by NCLisa on 5/24/06 6:02pm
Msg #122086

It is not you, it is their software. It installs to the wrong directory. It should install to the BofA dir, but instead, bainstall.exe is in your c:\windows dir. When you get that message, it should ask you if you want to use a certain program to open it, click in yes, and browse for the program in your c:\windows dir. It should work fine after that.

Reply by BrendaTx on 5/24/06 6:38pm
Msg #122095

Lisa - you impress me with your know-how more each day n/m

Reply by NCLisa on 5/24/06 11:38pm
Msg #122149

Re: Lisa - you impress me with your know-how more each day

I just like computers. The 2 I have at home, I built myself.

Reply by BrendaTx on 5/24/06 11:41pm
Msg #122151

Re: Lisa - you impress me with your know-how more each day

I've got three. Two of them generally never have their little shirts on...unless company's coming over. I dress them before anyone sees them naked. I have not built one yet, but it's a goal.

Reply by Joan Bergstrom on 5/24/06 9:02pm
Msg #122134

Re: I have a problem with Bank of America Bainstall

I still couldn't get the file opened. It wasn't in my c:/ directory and wouldn't allow me to do anything with the file after it said "no input for file."

Thank you for the help! I really appreciate it. I had been offered 2 signings today for 2 different companies and both had this Bainstall. I've done over 1000 edoc signings and this is the 1st one for Bainstall.

Oh Well I'm sitting here waiting on edocs for a signing tonight; bet that a surprise to everyone!

Great EOM to everyone!!

Reply by NCLisa on 5/24/06 11:37pm
Msg #122148

Re: I have a problem with Bank of America Bainstall

Ok....I forgot they updated a few months ago. Look for BAprint.exe in your C:/windows dir.

Reply by Dlars_FL on 5/25/06 10:48am
Msg #122211

Joan, See post #49531 It is the BAprint utility that you

need to create a file association with. Generally it installs in your Windows folder, but sometimes it goes to the Winnt folder. Hope that helps.