Posted by Pam/MS on 5/10/06 9:07pm
Msg #118969

Need a computer whiz, pdf won't download.

All of a sudden I can't get any file name with .pdf to download. Word docs will download. I have contacted my isp and they think it is my system because they say if any file will download it's not them. If you have any suggestions I will be truly grateful. Thanks.

Reply by lulu on 5/10/06 9:57pm
Msg #118982

Try right click and save to desktop, then open. If that doesn't work maybe go to control panel uninstall program and uninstall adobe. then reinstall it from somewhere on the net.

Reply by Sher_AZ on 5/10/06 10:00pm
Msg #118985

Try loading ADOBE 7.0. You may have to uninstall your current version of ADOBE and then go back & reload your Adobe Reader. I had a problem awhile back because I had accidentally uninstalled my Adobe program.

Reply by lulu on 5/10/06 11:20pm
Msg #119018

Did you get it resolved Sue?

Reply by Pam/MS on 5/11/06 7:28am
Msg #119053

Sorry, went to bed last night before you posted and haven't tried yet. I know I have adobe, it's there, but I will try the uninstall and re-install. I already tried the detect and fix that adobe offers. I am so frustrated. Thanks for replying.

Reply by bfd110_IN on 5/11/06 7:58am
Msg #119057

I have the same problem.. I can right click it and save and it will be there, but I cannot open it by clicking on it. I have to save it first now.

Reply by PAW on 5/11/06 9:15am
Msg #119075

http://www.adobe.com/support/techdocs/315029.html

When you install an Acrobat product on a system that includes a browser, you automatically configure the browser to open PDF files within the browser window. Acrobat installs ActiveX plug-in files that allow you to use IE or AOL to open PDF files. If Acrobat is installed, but PDF files don't open in the browser window, work through the following steps to configure the browser:

1. Make sure that the system meets the requirements for the Acrobat product you use. For a list of system requirements, refer to the following resources:

-- Acrobat 6.0 Professional: See the Adobe website at www.adobe.com/products/acrobatpro/systemreqs.html .

-- Acrobat 6.0 Standard: See the Adobe website at www.adobe.com/products/acrobatstd/systemreqs.html .

-- Adobe Reader 6.0: See the Adobe website at www.adobe.com/products/acrobat/acrrsystemreqs.html .

-- Acrobat 5.x or Acrobat Reader 5.x: See the ReadMe file included with the application.

2. Make sure that the ActiveX plug-in is in the correct location:

-- Acrobat 6.0: Program Files/Adobe/Acrobat 6.0/Acrobat/ActiveX folder

-- Adobe Reader 6.0: Program Files/Adobe/Acrobat 6.0/Reader/ActiveX folder

-- Acrobat 5.x: Program Files/Adobe/Acrobat 5.0/Acrobat/ActiveX folder

-- Adobe Reader 5.x: Program Files/Adobe/Acrobat 5.0 /Reader/ActiveX folder

3. Use a supported version of the browser:

-- Acrobat 6.0 and Adobe Reader 6.0 support IE 5.1-6.1 and AOL 6.0-8.0.

-- Acrobat 5.0 and Acrobat Reader 5.0 support IE 4.0-5.0 and AOL 6.x (Windows 2000, Me, 98, or 95) or AOL 5.x (Windows NT).

4. Restart Windows to make sure that IE or AOL is accessing the most current Windows registry information.

5 . Reinstall Acrobat or Acrobat Reader to make sure that the correct plug-in information is added to the Windows registry.

Ed. - If you are using Firefox, you may need to download and install a Firefox plugin. Also, check the "Tools -> Options -> Download -> View and Edit Actions" list to make sure that PDF is listed to open with Adobe Reader.

Reply by Pamela Turner on 5/11/06 10:09am
Msg #119092

Re: THANK YOU, THANK YOU, THANK YOU!!!

Deleted my adobe and re-installed and it's working. Was about ready to cry. This board is awesome, a teaching tool and a help in all matters. Special thanks to everyone who helped.