Posted by marilyn pitts on 11/30/06 11:29am
Msg #162990

Cfacts

Are there any of you out there having a problem getting paid from CFACTS I can not find anything more recent than May 06 I have several oustanding invoices and the lady I spoke with told me that there is no one else that I can talk with about invoices. any information will be greatly appreciated. TIA

Reply by Lisa Prestegard on 11/30/06 11:59am
Msg #162998

I did one for them not long ago... got paid but took a while.
Here is the info I have:
Cfacts Title & Closing Services
650 Smithfield Street 18th Floor
Pittsburgh PA 15222
800 233 4747 ext. 229 Patti

Reply by PA_Notary_II on 11/30/06 12:34pm
Msg #163008

The business was started in 1984 by Ed and Sandy Miller. Currently, the President is William Eritz. Their website is cfacts.com and is very professional and informative. They also have explicit instructions for invoicing to assure you're paid promptly. Can't understand why they would jeopardize their reputation by being slow pay.

Reply by DD/OR on 11/30/06 12:31pm
Msg #163006

I have one from October. Normally, they pay in 30 days. I've called several times. At first, I was told to expect it after Nov. 25 (30 days). I just called again and was told to expect it by Dec. 8. I think a lot of company's don't pay until you call them several times. I was told today that now I'm on their list to be paid. I wasn't before? Maria is in accounting. Supposedly she is new and just learning the ropes. yeah, right. Old song, new tune.They all say that.

Reply by LkArrowhd/CA on 11/30/06 12:38pm
Msg #163012

Re: DD-I think you may be right, I was being avoided by a

company in question, they finally did respond and check goes out next week according to them, we will see. I did call the higher powers and they got paid for my services on 11/13/06, so in mind and only in my mind, they playing with my dollars. Oh when I called the person (ss), she said we are a 45 day company....my response to this....well that's fine but they are off my list, I'm only accepting 30 days or less pay. I'm not interested in following up, sending more invoices.......this is all time consumming for me.......

Reply by DD/OR on 11/30/06 12:52pm
Msg #163017

Re: DD-I think you may be right, I was being avoided by a

Yes...I agree...it's aggravating. Right now I'm chasing after my money from 3 different company's. It's rare to receive our money when we're supposed to.

Reply by Cassandra Andrews on 11/30/06 1:44pm
Msg #163028

think how much $$$ a SS can save when notary 4/gets??? n/m

Reply by sue_pa on 11/30/06 12:47pm
Msg #163015

Maria has been in accounting at least 5 years.

Reply by DD/OR on 11/30/06 12:54pm
Msg #163018

Oh well...that's the way it goes.

Reply by marilyn pitts on 11/30/06 12:58pm
Msg #163020

Thanks for all of the information and in all fairness I must admit that it is partly my fault for not following up and not getting the invoices to them in a timely manner, however even after I submitted invoices I am still getting the run around and I have had enough of it. I am trying to contact Patti and I got the same woman and she was not too happy with me calling back and I could care less i just want my money I don't care if she likes it or not. I will keep you all posted on this. BTW Patti is at ext#251

Reply by LkArrowhd/CA on 11/30/06 1:09pm
Msg #163021

Re: Cfacts-Marilyn I always complete a file in it's entirety

meaning get the call, provide the service, send package, invoice company, then a hard copy of the file sits in a location in the order in which they were completed by date, completed to me means, date work ordered was requested and completed. In the hard copy file I have copy of shipping slip, if O/N DOCS I also keep the shipping slip where they came from, a post it goes on file with any communication I have with company etc. Then at a glance I can look at what is 30 days out as I pass the desk......
Also any other pertinent information that would assist me getting my loot......I invoice immediately otherwise life moves forward and I forget, so to me taking care of business(the money end) is paramount in getting paid.....

Reply by TRG_wy on 11/30/06 1:54pm
Msg #163029

Re: Cfacts-Marilyn I always complete a file in it's entirety

Very similar to my system. My "Assignment Worksheet" details ALL relative information to a closing, making any necessary followup easy.
I also stopped doing so-called end-of-month billing last year - this method just extends them from pay way out to 60+ days. I send an invoice to all except the most preferred SS immediately after the closing is completed.

Reply by marilyn pitts on 11/30/06 2:27pm
Msg #163032

Re: Cfacts-Marilyn I always complete a file in it's entirety

I will work on getting better at sending invoices immediately after closings because this is the end result if you don't take care of it in the proper order. I thank you for your input. Here is to a better more profitable and better organized new year,(at least for me on the organized) for everyone here.

Reply by marilyn pitts on 11/30/06 2:22pm
Msg #163031

I have already gotten an email from Patti and I will be paid everything ASAP and she is really nice to deal and she is the one to take care of things when it comes to payment issues. again I thank each and every one of you for all of your help always.

Reply by sandi42 on 11/30/06 3:24pm
Msg #163040

Havent done one in a while for them but they take along to pay.

Reply by marilyn pitts on 12/4/06 1:29pm
Msg #163778

As I said Patti is the WOMAN I just got my check that was sent out on Friday and a phone call from her telling me that it was sent on Friday and she was suprised that I had it already. No more complaints from me about CFacts and thank all of you for the advice.