Posted by Hugh Nations Signing Agents of Austin on 11/6/06 12:44pm
Msg #157524

Countrywide

Does anyone charge a premium for a Countrywide loan?

After a couple of really bad experiences w/CWs (four or five different forms of the same document, notarizations that are not found in any of my other packets, etc.) I finally started asking who the lender is when I am called about an assignment. If it's CW, I charge a $25 premium. I have had CW loans that went well over two hours (most loans take a much longer time to sign in Texas, but CW is the worst).

I'd be interested to know if anyone else has addressed this issue in their signings.

Reply by Ernest__CT on 11/6/06 12:57pm
Msg #157527

Yes, I, too, have been asking whther it is a Countrywide Full Spectrum signing.

The hand-holding and fax back requirements necessitate an additional fee.

Reply by Larry/Ca on 11/6/06 1:01pm
Msg #157528

My experience is that not all Countrywide loans are the same. Some fairly normal packages others (Full Spectrum) seem pretty much larger and more notarizations. I do not charge extra for these but do think when told that it's a Countrywide that I will be putting more into this signing.

Reply by Traveling2U on 11/6/06 1:36pm
Msg #157539

Re: My first was a Countrywide

once I printed the doc's I saw the loan needed a second notary will that be the split and how can you tell its a full spectrum? will it have a title full spectrum?

I only done one it had to sets of doc's trying to get the fee right for this thanks in advance

Reply by Paul_IL on 11/6/06 1:11pm
Msg #157532

I charge more for CW Full Spectrum loans due to the extra time required at the closing and their lame faxback requirements.

Reply by Hugh Nations Signing Agents of Austin on 11/6/06 3:53pm
Msg #157555

The $25 premium I charge is just for the aggravation of a CW loan. If there are faxback requirements, I charge $3 per page to fax. So far, when I have told the TC or SS upon receipt of the confirmation that discloses the faxback requirement what it costs them to get the faxbacks, the faxbacks usually become unnecessary.

Reply by MichiganAl on 11/6/06 4:39pm
Msg #157568

They've been flexible with me about the faxbacks

If it's a second home or purchase I'll still send the faxbacks, but on any loan with a three day RTC, explain to them that if you've got to go home after the rest of your signings and fax back documents, it could force you to miss the FedEx pick up for that day. They'd prefer to have docs right away, so at least in my case, they've allowed me to bypass the faxbacks.

Reply by Charm_AL on 11/6/06 4:47pm
Msg #157570

Re: They've been flexible with me about the faxbacks

I never fax anything to CW. All I 've done for them are refis. I also bypass the first 26 pgs of closer instructions.

Reply by Paul_IL on 11/6/06 4:55pm
Msg #157575

Funny how they are so necessary but can be easily waived. If faxbacks are mentioned at time of acceptance they get my per page charge up front but if they fail to mention it before I accept I usually call them back after signing is complete and inform them of my per page charge. Only one time did someone say yes to the faxback fee. I told them that before I could do the faxbacks I required a written confirmation showing the fee. She put me on hold and came back a few minutes later and said to just drop the docs.

Reply by Jason on 11/6/06 1:21pm
Msg #157536

I charge $45 more if fxbks + split retrn. n/m

Reply by christiSocal on 11/6/06 1:34pm
Msg #157538

Re: I charge $45 more if fxbks + split retrn.

Yeah, I charge extra too. But to be truthful, unless I charged an extra 250$ -- they're STILL to much work!

Reply by Becca_FL on 11/6/06 1:31pm
Msg #157537

I charge a fee for CWFS splits and fax backs. I think CWFS - AZ is the worst CWFS office to deal with and I charge accordingly.

Reply by VickiWA on 11/6/06 2:22pm
Msg #157543

Last week I had a SS call with a CW loan and would only pay $85. Told me there would be faxbacks and a split package. Wanted me to accept the $85 because the borrowers are close by. I quoted my fee and they said no and I said thanks for calling. This was about 2 PM. Starting at 7PM that night CW called me 3 times leaving messages but by that time I was busy. The next day I called CW and it was the same loan and they did find someone else. Geez what a waist of time on the phone to save a few dollors.

Reply by Ndwa on 11/6/06 3:24pm
Msg #157548

I deal with lots of CW. Just so everyone know to charge accordingly, CW/FS pay $200 for non-fax/split pkg and $250 for fax/split.

Reply by notarybycony on 11/6/06 3:52pm
Msg #157552

Re: Countrywide - THANK YOU

thanks for the info, I been having a hard time with this topic, too.

you all been a great help on all the different question posted. I wanted to show my appreciation. THANK YOU!

Reply by MistarellaFL on 11/7/06 10:04am
Msg #157751

I have had good experiences with CWFS

No fax backs, reasonably sized pkgs., no split pkgs., fair fee.
This is only with the CW and CWFS in FL.
The other branches should take a cue from FL branches: I don't turn down any CW or CWFS in my area because they are so easy!