Posted by cassiewi on 11/28/06 12:08pm
Msg #162503

Frustrated!-Long

I went to a signing on Saturday afternoon. I had to call and bug for title docs, bo's were supposed to get O/N docs. I get to the appt and there are only 2 forms to be filled out, and neither one of them needed to be notarized. It still didn't make sense to me, but ok. Have them sign the 2 pages and title docs and tried to call the emergency number. Waited 30 minutes or so. Nobody called back so I left.

Yesterday I call title and tell them there was only 2 docs that needed to be signed, they said that doesn't sound right. I said I agree, the bo's had a stack of 30 pages that said borrower's copies on them but there were no originals. I was told they had to call to find out what was going on. I called numerous times yesterday to see what they wanted me to do. Today I get a call back, there was a mix up on their end and could I go back out on Friday. I say sure. I'll be paid full fee for Saturday, correct? No, it would be half. I've gotten full fee before when I spent TIME there, this wasn't a no sign. I was told that this was their policy when a signing didn't get completed. The best they could do was about 60% of my fee, even though it was not my fault that the correct loan docs weren't there as they were supposed to be.

Sorry just needed to vent.

Reply by SueW/Tn on 11/28/06 12:14pm
Msg #162504

Hi Cassie

whew "this was their policy when a signing didn't get completed" seems to me to be very "flexible" in determining who gets what pay. I think unless I got a super amount of business from these folks that I would plant my feet firmly on "the assignement WAS completed", full payment due. You did the signing, not for us to determine what the heck is going on with docs delivered to BO. It's Title's mistake, they should take the hit. Think of the precedence this would set if they all took that stand!

Reply by cassiewi on 11/28/06 12:27pm
Msg #162512

Hi Sue

I hope you're feeling better. I'm going to call it a lesson. Be careful what I take and make absolutely sure borrowers have correct docs before going. I do get a decent amount from them each month. This hasn't happened before, the only time I've had a no sign from them I was paid full fee, now I think it's because the lady was on 3 way with the bo and the LO, and she could see what I was dealing with. The BO was yelling and cursing her LO for a good 40 minutes, I was there over an hour. Still though, this was not my fault. Thanks for listening to me vent. I feel better now.

Reply by SusanOH on 11/28/06 12:15pm
Msg #162505

That stinks especially when you did everything on your part.

Reply by kadie/nj on 11/28/06 2:56pm
Msg #162561

forgive me for the chick comment, I was upset also and I see you just stop smoking, good for you it has been 2 months for me after 29 yrs so I understand and I am in the middle of the pause if you know what I mean, I really am very emotional and Im not usually like that so when you came at me like that it thru me for a minute, I'm just new to the bus and trying to get as much info about it as I can, I am a RN by career but got hurt so I am trying this, you seen to know alot about this bus, is it cut throat or what?

Reply by MistarellaFL on 11/28/06 3:18pm
Msg #162569

Kadie, I was a nurse for over 20 years

before I became an NSA.
Although it is a cutthroat business, the cream always rises to the top.
My best advice would to not be emotional about any issues on this site or
at the signing. Always present yourself in a professional light, and most times
you will have a respectful response. There will always be others in this business
who are not able to do that, because they lack the education and integrity to do so.
Learn your states notarial laws, and maintain a professional image and demeanor,
just like you had to with your patients, their families, and the other professionals
you came in contact with in the medical industry.
Just be yourself, only better.

Reply by Karen Heuston on 11/28/06 4:13pm
Msg #162581

Re: Kadie, I was a nurse for over 20 years

Thanks, I needed to hear that, I truly believe what goes aroung comes around so I treat peopple, dogs, etc the way I want to be treated, and you are right. I'm learning

Reply by Carolyn Bodley on 11/28/06 4:27pm
Msg #162583

Re: Kadie - there is no bus - this is a BIZ and should be

treated as such.

Reply by Bob_Chicago on 11/28/06 12:35pm
Msg #162519

Not trying to make you feel worse, but it might......

have been ok if you had the bwrs sign the "copies",
and told the TC to make and send a copy set to bwr.

Reply by cassiewi on 11/28/06 12:41pm
Msg #162520

Re: Not trying to make you feel worse, but it might......

You're not making me feel worse, but I wasn't even sure what was supposed to be signed. I was told a refinance on the phone and when I got there the BO's said it was a loan mod. Which was why I tried to call the emergency number. I just don't think it would have been accepted anyway. Guess I'll find out on Friday what was supposed to be signed.

Reply by Susan Fischer on 11/28/06 12:43pm
Msg #162521

Ditto here, now *Bo* called me to sign tonite...

SS "checking" with boss to see if I can have the assignment!? It was the holiday eve, 90 min driving, 1 1/2 hours at the table, called appropriate contacts, their mistake on loan terms. What's not to pay? Sheesh!