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HELP WITH \HP LASERJET 1300
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HELP WITH \HP LASERJET 1300
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Posted by Debra Brock on 11/30/06 4:32pm
Msg #163052

HELP WITH \HP LASERJET 1300

I've done searching with no results. My HP is blinking the bottom status light and wont stop. I've read at the HP website this could be a result of not having enough memory. Granted, a computer person I"m not.....but it seems to me that if I'm not printing something how can it be out of memory? I just wanted to get it back working. Any thoughts or assistance. Thanks Debi

Reply by Margaret_FL on 11/30/06 4:35pm
Msg #163055

I know its a pain, but I recently had a problem with a brand new HP 1320. HP support was very helpful.

Reply by MikeC/NY on 11/30/06 4:35pm
Msg #163056

What happens if you turn it off, wait a few seconds, and then turn it on again?

Reply by Brooke Squyres on 11/30/06 4:36pm
Msg #163057

Are you out of paper? I know that sounds stupid but that is what mine does. Also, it blinks when it is ready to print something, say , letter size when you have legal paper in it. Have you tried pressing the green button? This probably wont help much. I actually purchased extra memory for mine last year on the advice of this forum. Do a search and you will find some info. Good Luck!

Reply by PL on 11/30/06 4:51pm
Msg #163059

Unplug it and wait 2 or 3 minutes and see if it resets

Reply by Ndwa on 11/30/06 4:57pm
Msg #163061

That blinker can mean many things:
-Low toner
-Paper jam (include wrong size)
-Maintenance due (fuser replacement)
-Bad/defective memory
-Bad sensor (motor transfer mechanism)
-Bad connection

Cycling the power on/off don't always work as sometimes the machine is set up to continue after outage. Check your computer to see if there is any print job pending and cancel it. Also, try pressing the job cancel button on the printer before powering off.

If you will be in the market for a new printer soon, I suggest get one with a LCD control panel so you know exactly what's wrong next time.


Reply by Debra Brock on 11/30/06 7:08pm
Msg #163077

Re: HELP WITH \HP LASERJET 1300 - THANKS

Thanks for all the great suggestions. The ones I've tried so far are to power it on and off, check the paper supply, go into the printers and fax setup and ensure everything is cancelled. I'm too beat right now to mess with it much more, but hopefully tomorrow either I get it fixed or contact HP support. Margaret....I've looked at hp.com and can't seem to find the support email link or phone #. Any help with that? Thanks again.

Reply by BarbaraL_CA on 11/30/06 7:40pm
Msg #163082

Debra - you have email - n/m

Reply by dickb/wi on 12/2/06 1:52pm
Msg #163478

this may be your problem......

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