Posted by ericashaw on 10/7/06 10:54am
Msg #150876

Borrower's Copies

We finally got our second printer. Our old one was a maunal switch tray printer. We can now print on both printers at the same time. So my question is this, on the borrower's copies, does it matter if they are printed on legal or letter? I can use my dual tray printer to print copies to be signed, and then was wondering if I could just print dup copies all on one size of paper. Thanks

Reply by jinxy/ca on 10/7/06 11:02am
Msg #150877

I have found that instead I copy the borrow's copy to a disc and it saves time and money. The clients have not had an issue with it either. Allot of tax companies have been doing this as for customers tax copies.

Reply by LkArrowhd/CA on 10/7/06 11:07am
Msg #150878

Re:Jinxy assuming borrowers are pc savvy......did you ask

them first, I like the idea but I suspect not for each client?

Reply by jinxy/ca on 10/7/06 11:09am
Msg #150882

Re: Re:Jinxy assuming borrowers are pc savvy......did you ask

Yes I do both, and did not add that so thanks for adding that as important.

Reply by BP/WV on 10/7/06 11:09am
Msg #150880

I give the clients a choice when i call to confirm the appointment. If they choose the CD, they get that with the RTC, Settlement Statement and the TIL printed. If they choose the actual printed docs, they then have a choice of legal or letter.

Reply by Joseph Walters on 10/7/06 12:39pm
Msg #150908

I print their copy on letter size. I will also e-mail them a .pdf of their docs, since that's usually the way I receive them.

Reply by Sandra Powell on 10/7/06 1:15pm
Msg #150914

I'm very new at this, what do you mean by the cd, who provides it?

Reply by Signing_Doc on 10/7/06 11:10am
Msg #150883

I always print the first copy for the borrowers on legal sized paper. This way, I can tell which items need to be printed on letter sized for the original (signed and returned) copies. Also, don't make a CD copy for the borrower UNLESS 1) you ask the company you are working for if there is any problem AGAINST doing this (not all companies allow it). 2) you ask the borrowers if they have a computer (not everybody YET has a computer or is comfortable with one) AND they desire a CD copy, and 3) If you make them a copy on CD, you MUST, in addition to the CD, make a hard copy of the RTC, The TIL, The HUD-1, at the least. If they have a three day RTC, they need a paper copy at the ready to send in. These papers are the minimum I print out even when I give them a CD copy.

JMHO "Doc"

Reply by GF_CA on 10/7/06 11:20am
Msg #150885

I always give them a hard copy. In almost all the signing I had, someone make a mistake and, I can take the copy from the borrower.

Reply by LkArrowhd/CA on 10/7/06 11:23am
Msg #150887

Re: Borrower's Copies-Yes GF the hard copy does offer us

this option when a mistake occurs.......

Reply by Teddog/CO on 10/7/06 11:41am
Msg #150892

Re: Borrower's Copies-Yes GF the hard copy does offer us

Hard copies always. Almost always the bwr checks to see that they are in fact getting copies of what they are signing. Also, (my opinion only) the bwr is paying enough for their loan without the cost of printing out copies of their loan docs. Bwrs don't have systems like ours, they could empty out their ink cartridge in a heart beat . Ergo Ticked off bwrs.

Reply by JoeNCNotary on 10/7/06 12:44pm
Msg #150909

Re: Borrower's Copies-Yes GF the hard copy does offer us

When I send a .pdf of their package, I tell them it is not necessary for them to print the entire file. Just print off the TIL, note, RTC and settlement statement, and keep the .pdf file for reference.

Reply by Linda_H/FL on 10/7/06 1:40pm
Msg #150925

Re: Borrower's Copies..my 2 cents' worth

Also - to add to the things to check - check the quality of the finished CD to make sure it came out okay - hate to have them not be able to read the cd because of a problem with the file transfer - that's as good as them not getting any docs at all..

Reply by Larry/Ca on 10/7/06 4:47pm
Msg #150947

Hard copies always.....

there is just too many things that can go wrong with a cd and i would never forward loan docs to anyone, not even the borrower. this is just my opinion, but feel that i would be initiating a security risk of the borrowers personal information if i resent the docs.

it's a very nice day here in lake tahoe, larry

Reply by MistarellaFL on 10/7/06 4:55pm
Msg #150950

Re: Hard copies always.....

Me, too.
I print docs for brw's the same as I print for the TC/lender.
Too many times brw's have mistakenly signed in the wrong ink color or in the wrong spot.
I like to send my work back the way they expect it to be returned, and this way I have the second set in the event of a signing error.
I have never been requested to provide a CD of docs, and would be glad to email a pdf file at the brw's request with the lender/TC's OK.

Reply by Linda_H/FL on 10/7/06 7:34pm
Msg #150960

Re: Hard copies always...maybe I should clarify..

I don't do the CD thing - I just pointed out one more thing to watch out for to those who do use CD copies - I make hard copies too and don't see me changing that - you're right - too much can go wrong with pdf files or cd's.

Reply by MichiganAl on 10/7/06 10:38pm
Msg #150972

Yep, hard copies only. Too many risks & variables w/ a cd.

Also, I print both sets legal size. I like having useable extra copies in case borrower makes a mistake on a doc.

Reply by SueW/Tn on 10/8/06 10:43am
Msg #151013

I agree Al, all this hoopla about dual trays

amazes me. I have 300+ successful closings this year and I do not have dual trays. I've only had 2 assignments that "required" letter/legal and both of those were split out in the PDF files so it wasn't difficult at all to print. Nearly 60% of my borrowers do NOT have computer access and are extremely comfortable knowing they have a complete package to read over once I'm gone.