Posted by SueW/Tn on 10/5/06 7:04pm Msg #150574
LoanSigners.Inc....for anyone that is owed money
Dear Valued Signing Agent,
You are receiving this email because LoanSignersInc.com is past due on 1 or multiple payments to you.
Please accept our sincere apologies for this! You and the excellent service you provide us is critical to our business success and we realize we have an obligation to pay you.
If you are getting this email you can rest assured that we are aware we owe you money and have every intention of paying you ASAP.
WE ARE CURRENTLY AVERAGING ABOUT 60 DAYS for notary payments.
Many of you have been trying to contact us via phone or email and are not getting timely responses or any response at all. We realize this is your livelihood and we are not intentionally avoiding you!
Back in May, we created a new relationship with a large National client with 26 offices across the country. We began pioneering a new service and a specially designed fee schedule for them in exchange for a very large quantity of work for us and our notaries. Many of you that had not heard from us started hearing from us and getting lots of business! In addition, the fee schedule we created allows us to pay you more than what most companies pay. We were all very excited at the opportunity and equally excited that we could start providing more work to our notary team.
However, there were holes in the structure of the agreement with the client and our service (and yours) was abused. The result was we were not paid timely or at all for many many signings. There were also problems with the accounting aspects of the relationship with both companies. We suddenly had to manage 4 times the business and their accounts payable department was NOT staffed to properly maintain our account.
To date, we have been paid on less than half of the signings we performed for this client. This equals hundreds of unpaid notary invoices.
We realize that our client not paying us is no excuse for not paying you. You provided us a service and deserve to be paid. YOU WILL BE PAID! This is our problem not yours.
However, we have reached a point where we can not finance any more payments until we get more money in from our clients. All monies we receive from ALL clients are being funneled to our notaries in order to get you paid.
We have since and are still working out the kinks w ith this relationship and want to continue doing business with them and sending you more business. We have made many improvements and things are looking up! We expect to be caught up soon and to be able to pay you again in under 30 days as we did prior to May.
We ask that you bare with us through this difficult time and be as patient as possible. Please keep the calls and emails to a minimum so that our staff can focus on doing business and getting more money in the door for us all. We also hope that when you hear from my staff you will continue accepting new business from us as we will make sure you are paid.
IN ADDITION, some of you have started harassing our clients for your money. THIS WILL NOT BE TOLERATED! Our clients are informing us when you do this and you are not helping matters at all. WE WILL NOT DO BUSINESS WITH ANY NOTARY THAT CONTACTS OUR CLIENTS ABOUT PAYMENT AND BY DOING SO YOU RISK NOT BEING PAID AT ALL. The client has no obligation to pay you and they have been instructed to forward your inquiries to us.
To check up to the minute status on your payments, please visit http://www.loansignersinc.com/notarypayments (you will need the order# to do so)
Once again, please accept our sincere apologies for any inconvenience or hardship we have caused you and you can rest assured we will recover from these growing pains and be the great signing service we know we can be.
You are welcome to reply to this email and to post this email on any notary bulletin board you frequent but I can not promise a timely response due to the quantity I may receive. I will however try to respond to as many as I can.
Sincerely,
LoanSignersInc.com Chris von Nieda President [e-mail address] tel: 877-744-6327 x8000 fax: 928-453-1057 www.LoanSignersInc.com - loan document signing specialists - respa docs & documentation delivery - national notary signature witnessing - 48 hour turn around
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Reply by PL on 10/5/06 7:18pm Msg #150578
Prepare for the big screw. n/m
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Reply by SueW/Tn on 10/5/06 7:26pm Msg #150579
you put that soooo much nicer than I could n/m
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Reply by Becca_FL on 10/5/06 7:30pm Msg #150580
Maybe not
Here is the email I received from Loansigners.com and the response I sent.
Dear notary signing agent,
Tired of $50.00 signings?
How would you like to earn beteen $85.00 and $125.00 per signing and your notary stamp is not needed?
LoanSignersInc.com needs notaries with loan document experience to contract with to perform "Respa Sign Ups"
WHAT IS A RESPA SIGN UP?
Lenders have learned that they have a much higher closing ratio if they send a trained professional like yourself to meet with their new borrowers to get the loan application and initial "Respa Docs" signed, collect copies of income and insurance documents and overnight everything back to them.
THEY ARE HIRING US TO SEND YOU TO GET THE JOB DONE!
Our notaries did over 700 of these last month.
The best part is you don't have to notarize anything so there is no liability to you.
You download the docs from our site, print 1 set (no copy package required), you contact the borrower, confirm the appointment, get everything signed and collected and ship everything back to our client using our shipping account.
Want to get signed up or learn more?
Please follow the link below (or copy and paste it in your browser) to register and begin doing sign ups for us right away.
http://loansignersinc.com/notaryappssl.asp
Thank you for taking the time to read this and we hope you'll join our team.
Sincerely,
LoanSignersInc.com 19 Corporate Plaze 2nd Floor Newport Beach, CA 92660 877-744-6327
From: Rebecca Fair [mailto:[e-mail address]] Sent: Tuesday, October 03, 2006 8:41 AM To: [e-mail address] Subject: Re: Leave your notary stamp at home
No thank you. It seems that your reputation precedes you.
LoanSigners Inc. Posted by sandi42 of ME on 10/1/06 7:34am Msg #149612 Boy that company is something else, first you do a closing and have to wait for almost two weeks to even invoice for it online, loansigners sending you a message to invoice. What a rip off they are.
Bad news, it gets worse, see how long you go til you're paid Posted by Scott_IN of IN on 10/1/06 8:06pm Msg #149690 I am now 53 days and counting. I call, I email, no response to either. I will NEVER work for them again and advise others, if you like getting paid, I would not work for them.
Re: LoanSigners inc Posted by Anonymous of RI on 8/23/05 2:16pm Msg #61129 As someone who works for a title company, we experience time crunches sometimes when scheduling closings. We had called them twice last week in a bind, left messages on what we were needing, and we never heard back from them. Just an FYI, not so sure if they're reliable.
Rebecca Fair Mobile Notary Public
I was surprised to find a response from Chris von Nieda saying basically the same thing as his post says and "Thank you for considering us and for forwarding these posts. Paying our notaries fairly (the amount) and timely is extremely important to me. "
My point is he did not have to take the time to respond personally to me or to this board, but by doing so he has made it clear that an effort to pay outstanding Notaries is underway.
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Reply by Charles_Ca on 10/5/06 7:38pm Msg #150583
Are these people so inept in business that they have never
heard of receivables financing. Thereare finance companies who specialize in financing just this type of problems and they take the accounts receivable as collateral. When I was in the aerospace business we frequently did that because the governments pays erratically and this evened out our income (we incuded the finance charges in our billing). Like the man says: you shouldn't have to wait on their problems.
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Reply by Margaret_FL on 10/5/06 7:43pm Msg #150584
Re: Are these people so inept in business that they have never
I used to be a Comptroller for a construction company and this is standard business practice. We would have never made payroll if we did not. I quit the company when the President asked me to make up phonies invoices for the bank. He told me it was not illegal, NOT
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Reply by Charles_Ca on 10/5/06 8:20pm Msg #150602
I love your reply, I started as a construction engineer out
of college (1970) and Florida construction was already a cliche at that time, putting salt water intheir concrete. two nails to a board etc, etc. I'm sorry, but I really was laughing until my sides hurt. I'm glad you persevered. Why is it that people always try to tell others "Oh, its not illegal", or "backdate, everyone does it", yeah right.
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Reply by hcampersFL on 10/5/06 8:20pm Msg #150601
Re: Maybe not
Becca I spoke with Chris yesterday and we discussed his problem with this major client. I understood perfectly.
I can at least respect that he isn't hiding under a rock like some that we have all dealt with.
He put his name out there by sending out the email to everyone. I will wait a little longer before I take any legal action. That would be all you need in court.
Beverly
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Reply by Becca_FL on 10/5/06 9:34pm Msg #150617
Re: Maybe not Bev
True, Bev and that's what I was thinking...how many have we seen just disappear or go back under the rock from which they crawled? I liked Chris' style. I liked the fact that he responded PERSONALLY to me and my suspicions. BS or JJ wouldn't have done the same.
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Reply by Christopher Owens on 10/9/06 1:29pm Msg #151137
Re: Maybe not
Loansigners got suckered into a crappy position. It was an awesome deal for the mortgage company that set it up, and how nice is it by the borrower that actually did close to pay for those sign-ups that didn't go through. That's another RESPA violation waiting for them.
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Reply by Chris von Nieda on 11/7/06 8:08pm Msg #157927
Re: Maybe not
You are some what right Chris. We learned a very tough lesson in business from this. Mistakes were made that will not be made again! We'll get though it and prosper and so will the notaries that stick with us.
Chris von Nieda LoanSignersInc.com
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Reply by David Kral on 10/6/06 1:42am Msg #150652
Re: Maybe not--Flaw in the system
They want notaries to go get the early loan documents. Say you go out for 10 loan. But when 1,2,3,4,5,6,7,8,9 or 10 fall through, during the review process, there is no loan funding and no money to pay the notary for the work they did. Bad system unless signing company gets bad from client no matter what and then pays notaries.
This is a simply business to operate and structuring a large system with wholes is a joke! Systematically structure things or continuing to go along with them, make the siging company complicity in defrauding notaries for the services they have performed.
Brag! our notaries did over 700 of these(but the client doesn't pay us so you are working for free). You don't have to notarize anything(well tear up your E&O insurance because you won't be able to pay for it cause these people aren't paying you for even the non-notary work you are doing).
Don't you think that if notaries had really done 700 of these last month, there would be even more complaints on NotRot about this?
Tell us the truth when you call. Hi this is X from LoanSigners Inc. We have a job that pays Y on xx/xx/xx at x:00pm, would you be interested? Great. By the way, we have done over XXX of these signings and our client is over 60 days past due on payment for Y% of these signings. We expect to collect and eventually get you paid but it might be awhile. Are you still interested in the assignment.
Hey if I have nothing to do that day and want to take the risk then great! You disclosed it, I accepted the risk.
(And PS. Even though Loan Signer and our big mortgage banking client are involved in the financial services industry where we will be assuring our prospective client's that we can handle their intimate financial transaction smoothly.... we cannot seem to figure the basics of how to manage our payables. Here is a thought, have the mortgage banking client pay you in 3 days for any work you do on all new assignments or stop representing financially irresponsible clients).
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Reply by Becca_FL on 10/6/06 12:24pm Msg #150720
Re: Maybe not--Flaw in the system David
Wow, I think that about says it all.
Okay, I have a right to change my mind and I am changing it now. I had no idea that Loansigners, Inc. was the company that charged NSAs to sign up with them. In an email Chris sent me 10/5 he did say this:
Should any notaries on your board need assistance with a payment from us they are welcome to contact me via email directly at my email address below. Sincerely,
Chris von Nieda President [e-mail address]
Go get'em troops.
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Reply by sandi42 on 10/5/06 7:37pm Msg #150582
just got an email for the president what a joke that is. they owe me for 3 and no way am i ever going to be paid.
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Reply by Blueink_CA on 10/5/06 7:46pm Msg #150585
Did you hear the violins in the background?
Their missmanagment of their contracts has nothing to do with us. We were hired by them, and their excuse for not paying is lame. I believe there are way too many SS's starting out there "to make a quick buck" or "easy money". My question is...how do we know the difference?
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Reply by Julie Dailey on 10/5/06 8:46pm Msg #150606
Did anyone notice...
Did anyone notice that he said for us to 'bare' with him, instead of 'bear' with him? Interesting choice of words.
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Reply by TitleGalCA on 10/5/06 8:59pm Msg #150608
It is this statement that blows my mind...
***IN ADDITION, some of you have started harassing our clients for your money. THIS WILL NOT BE TOLERATED! Our clients are informing us when you do this and you are not helping matters at all. WE WILL NOT DO BUSINESS WITH ANY NOTARY THAT CONTACTS OUR CLIENTS ABOUT PAYMENT AND BY DOING SO YOU RISK NOT BEING PAID AT ALL. ***
The collosal nerve. Threatening to not do business with a notary that is agressively seeking payment for a service they performed and even stating "you risk not being paid at all" is the topper.
If it were in my County? I'd be turning that statement over to the District Attorney, and taking every step I could to collect from these deadbeats.
Notaries who've been stiffed by this SS should search thread 33325 where there are some great tips and procedures to collect...by Nicole if I recall. She was once employed by a debt collection attorney and really knows her stuff.
LoanSignersInc deserves that, times the number of notaries they have stiffed. They are hung by their own statements.
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Reply by LkArrowhd/CA on 10/5/06 9:50pm Msg #150620
Re: Yep if one is buying this perhaps the fool you are? I
admire nothing about this letter and it's contents, this is someone trying to make nice and stop the notaries from calling their client. A total crock, I'm not owed money by this company but for those of you that are keep calling his clients, if he even still has clients...We make choices in life and you are responsible for those choices....Naughty signing service and poor business management...
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Reply by BrendaTx on 10/5/06 9:59pm Msg #150622
Go get a loan...
Get the notaries paid. Period.
I don't like them b/c they got me into the pay for work scam long ago. I paid. Was never called.
I was new. I made an error. I learned.
I moved on...I have no sympathy for this group.
I don't like the scare tactics telling the notaries not to call their clients.
Part of doing business if you are a signing service. Keep the notary happy and they won't bother your client.
If you don't pay your notaries, what are they supposed to do?
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Reply by mtcwgrl on 10/5/06 10:20pm Msg #150625
Re: Go get a loan...
They did....from every notary they did not pay only we can not collect the interest. It is time for zero tolerance for all the bs these ss try to make us swallow!!!
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Reply by Becca_FL on 10/5/06 11:32pm Msg #150639
Re: Go get a loan...Brenda
Was this the pay to sign up with us SS? I never would pay to sign up with any SS. If this is that SS, what the he77 happened to the capitol they created? AND why are they having issues now? I did not realize that this was the pay to join SS.
With that said, I have waited for payment from a SS at the personal request of the owner before. I had a good working relationship with the owner and they had called and asked to pay me late because of late payments to them. I agreed and was paid before the date they said they would pay me. Spiff happens, I understand and as long as you communicate with me, I have no problem. It's the rock crawlers that tick me off and if this outfit charged NSAs to work for them and does not pay as stated, then screw them. I'm firing off an email to the weasel, as we speak.
Did you really pay to "sign up" with them?
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Reply by BrendaTx on 10/6/06 5:54am Msg #150660
Re: Go get a loan...Brenda
I am not proud of it, but yes I did pay during my first year. I had a major competitor listed on their db and I wanted a bigger listing. I did that with just about any notary database in the beginning.
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Reply by SueW/Tn on 10/6/06 8:15am Msg #150673
Since I'm the one that posted the letter
I'll answer Becca. No I did not pay to join their group, they called me with this RESPA deal and I gave it a shot as I had open time. I did their assignment on 4/25 and was paid on 6/24. I had enough right then and there and began turning down additional assignments and those auto-generated e-mails. Then things got a bit slow and I took another one 8/22 that turned into a no-sign. Yep yep, live and learn. I posted the letter because of the hoopla that's been on the board for the past week regarding their methods. BTW, when you do their RESPA you also print up THEIR invoice and send it with the package to the Lender. It's interesting that I charged them $100 for their docs, they in turn charged lender $260. And the worst part is the two that I had were Sch. 32 loans. I never got called to go back and sign the first one which, I am sure, never got to that point.
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Reply by BrendaTx on 10/6/06 12:52pm Msg #150728
Becca - Texas commentaries on Loansigner Stink..I mean
Loansignersinc.com!
I received the following from a Texas notary....
**I got this email from Chris Von Nieda yesterday if anyone has done any files for this SS you might want to think about not doing anymore for them!! I signed up with them and paid them a fee and have done one file for them and this is what I got!! What do we need to do to put these SS’s out of business? All they do is take our business collect the fee and then don’t pay us!! What next?**
And another Texan wrote to say: :
***I think their response is a piece of crock! For one thing they charge you about $40.00 to 'belong' to their database and they have ALWAYS been late in paying.......We used to do work for them but not anymore....we would have to keep calling and faxing until it did turn into harassment, which I don't like but I dislike more not getting paid! ***
So there ya go...FWIW.
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Reply by Lee/AR on 10/6/06 12:14am Msg #150643
Re: Go get a loan...
I signed up with them when they were free. This lasted perhaps a month or so. Then I got an email from him that I needed to 're-up' on his...maybe it was new...website. That's when the $25 signup fee appeared....along with his talking head.... which struck me as being amazing similar to a snake oil salesman. I hope y'all get paid and I sincerely hope that no notary ever--never, ever--pays to sign up with anyone, anywhere at any time. And that goes for the NNA, too.
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Reply by Bjorn Stringham on 10/6/06 12:20pm Msg #150719
Re: Go get a loan...
I disagree with your assertion that no notary should "ever--never, ever--pays to sign up with anyone" position.
At least the part about the NNA. I am registered with the NNA and their NSA (Notary Signing Agent) section, and I continue to get new SS calls almost every month or two. And I have been in this business for 10+ years. It continues to "pay off" by paying the 3 year memberships for these 2 notary services.
So, I would counsel any new notary to only spend money to register with one organization: the National Notary Association and their Signing Agent section.
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Reply by Tina_MA on 10/6/06 12:27pm Msg #150722
Re: Go get a loan...
>>>I am registered with the NNA and their NSA (Notary Signing Agent) section, and I continue to get new SS calls almost every month or two. And I have been in this business for 10+ years. It continues to "pay off" by paying the 3 year memberships for these 2 notary services. <<<
You are absolutely correct. If one wants to continue to work for low paying SS's, keeping an NNA membership is the way to go.
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Reply by Becca_FL on 10/6/06 12:42pm Msg #150725
Bjorn, you just poked the beehive with a stick. Get ready. n/m
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Reply by BrendaTx on 10/6/06 12:42pm Msg #150726
Re: Go get a loan...Bjorn, that's great...but
I think the Notary Manufacturing Plant won't ever get another dime from me. I never received one offer over $75 from any company that found me there.
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Reply by Becca_FL on 10/6/06 12:57pm Msg #150731
Re: Go get a loan...Bjorn, that's great...but
Since April 2004 I've received ONE, yes ONE call from the NNA NSA listing site and I had to turn down the $50 because it didn't come near my minimum fee.
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