Posted by Amy Boyd on 10/3/06 9:54am Msg #149928
SOX-ACCOUNTS PAYABLE MANAGER
OKAY HERE IS MY SOX STORY AND CONTINUING SAGA.
TROUBLE BEGAN WITH RECEIVING MY JUNE PAYMENTS(IN AUGUST ACCORDING TO THEIR PAYMENT SCHEDULE OF 60 DAYS). AFTER HOUNDING ACCTS PAYABLE MGR BRANDI SAUTERELLI EVERYDAY WITH DELINQUENT LETTERS VIA FAX,EMAIL AND VM, I RECEIVED PAYMENT(CUT THE 25TH OF AUG INSTEAD OF THE 1ST AND SENT TO THE WRONG ADDRESS). UNFORTUNATELY, IT WAS TOO LATE AND I HAD 3 MORE JOBS TO COLLECT ON FOR JULY. SO I PROCEEDED WITH MY PERSISTANT METHOD OF REMINDER AND DELINQUENT MESSEGES CC TO DEBRA VLADIC CEO/PRESIDENT. THIS CHECK AGAIN SENT TO THE WRONG ADDRESS, BUT CUT ON THE 11TH ONLY PROBLEM IT WAS MINUS A JOB. SO I PROCEEDED TO HOUND HER UNTIL I WENT ON LINE TO "NOTARY ROTARY" AND TOOK THE ADVICE OF CONTACTING THE BBB.
IN MY LETTER I NAMED EVERYONE I.E. PRESIDENT ON DOWN AND CC'D TO BRANDI. BY LATE AFTERNOON BRANDI CALLED MY CELL,LANDLINE AND EMAILED!!! HER VM'S WERE PLEASANT AND WILLING TO WORK WITH ME. BY THE TIME SHE EMAILED SHE TOLD ME IT WAS MY FAULT BECAUSE I DID NOT FAX THE REQUIRED "NTC" AND "NOTARIZED PAGES" PRIOR TO DROPPING THEREFORE MY FEE WAS "0". SHE DID SAY IF I COULD PROVE I SENT THESE PAGES SHE WOULD CUT THE CHECK. I FAXED HER MY FAX TRANSMISSION PAGE SHOWING 15 PAGES,RESULTS "OK" AND THE DATE. I INCLUDED THE CONTRACT AGREEMENT ASKING FOR THIS PROCEDURE TO BE FOLLOWED WITH THE FAX NUMBER IN WHICH THESE WERE TO BE SENT. THE TRANSMISSION PAGE SHOWED THAT NUMBER WAS CORRECT.
STILL NO PAYMENT AND I'M NOT GIVING UP. IT IS THE PRINCIPLE. I ASK EVERYONE TO PURSUE THEIR PAYMENT. I AM FILING COMPLAINTS WITH THE BBB AND NNA.
IT AIN'T OVER UNTIL THE FAT LADY SINGS AND I HAVEN'T HEARD HER YET!
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Reply by BetsyMI on 10/3/06 9:56am Msg #149929
You may want to change your typing from all caps. It's VERY hard to read, and others will tell you that it means you are shouting.
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Reply by Amy Boyd on 10/3/06 9:58am Msg #149930
Will do, but you need not be so offended, it is just a choice of using upper or lower caps.
Cut back on your caffeine
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Reply by BetsyMI on 10/3/06 10:00am Msg #149931
I believe I nicely said "you may want to...". You'll get blasted by others.
I took no offense, I just said it was hard to read.
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Reply by John_NorCal on 10/3/06 10:03am Msg #149932
Cut off SOX & don't type in CAPS n/m
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Reply by Amy Boyd on 10/3/06 10:04am Msg #149934
Re: Cut off SOX & don't type in CAPS
Caps are off! And so is Sox!
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Reply by Jersey_Boy on 10/3/06 10:05am Msg #149935
Sheesh.
Dont leap at someone for requesting to type in proper case. It's in the Rules and Guidelines, click above to see for yourself.
"Do not TYPE IN ALL CAPS. THIS IS CONSIDERED SHOUTING and has been proven more difficult to read than Mixed Case."
Lesson #2 - DON'T WORK FOR SOX! <--Intentionally Upper Case.... Shouting is the point. lol
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Reply by Amy Boyd on 10/3/06 10:13am Msg #149937
Re: Sheesh.
Wasn't shouting and Betsy was very polite I do apologize. Missed the upper cap rule in the guideline and left it on out of laziness.
Thanks for the info. Won't happen again.
Terminated my contract with Sox and they and upper case letters are out of my life.
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Reply by Amy Boyd on 10/3/06 10:03am Msg #149933
Yes you did and I'm sorry for barking at you.
It was more laziness than ignorance, I just left the cap lock on.
Let them blast it is only Caps.
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Reply by Teddog/CO on 10/3/06 10:10am Msg #149936
It never hurts to release stress Amy.
When you're ticked off , by golly you're ticked off. It' not like I can actually hear you. lol
Have a great day Amy Girl.
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Reply by Amy Boyd on 10/3/06 10:15am Msg #149938
Re: It never hurts to release stress Amy.
Sorry everyone, it's called venting and you all got the bunt of it. Unfortunately for all of you I never considered Caps as a form of shouting. I normally don't shout just speak with a serious tone. Is there a difference?
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Reply by Becca_FL on 10/3/06 10:16am Msg #149939
Amy...
From the NotRot Rules & Guidelines (look above for the link):
II. Netiquette
1. Do not TYPE IN ALL CAPS. THIS IS CONSIDERED SHOUTING and has been proven more difficult to read than Mixed Case.
Please, cut back on your caffeine intake and your attitude.
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Reply by Amy Boyd on 10/3/06 10:17am Msg #149940
Re: Amy...
Thanks Becca, will do both.
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Reply by Ndwa on 10/3/06 11:55am Msg #149967
Re: Amy...A quick note
to say you are a true professional. Your cool and calm attitude set great example in response to the negatives.
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Reply by lizbeth on 10/3/06 12:18pm Msg #149974
Re: Amy...A quick note
Hey it's me Amy, Thanks for the forgiveness. I hadn't had my coffee and my netiguette was nowhere to be found. I am still working on my profile and therefore the name change. Betsy was actually a doll and very polite and when I am wrong I am wrong.
Normally, my attitude is professional and my netiquette is better. Again always an apology when I act beneath proper behavior. Best to all
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Reply by kathy/ca on 10/3/06 10:47am Msg #149952
SOX would make anyone shout, Amy probably WAS shouting! Ha! n/m
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Reply by lizbeth on 10/3/06 10:55am Msg #149953
Re: SOX would make anyone shout, Amy probably WAS shouting! Ha!
True. Hope everyone stands together against signing companies that take advantage of our work. Amy was intense, Betsy was polite and SOX is crooked!
We Notaries do our jobs and as signing agents tend to pull a lot of rabbits out of our hats for these companies. The least they can do is pay us for our work.
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