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Need Email Help
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Need Email Help
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Posted by SGardTX on 4/11/07 6:37pm
Msg #184718

Need Email Help

I have a signing tonight and the SS has emailed the documents to my yahoo account and my gmail account. I have not received either email. Called the SS and they show email was sent successfully to both adresses. Any advise would be great. Thanks!

Reply by rengel/CA on 4/11/07 6:41pm
Msg #184720

Do you have Spam blockers? It's weird that neither of two accounts don't have it.

Reply by SGardTX on 4/11/07 6:44pm
Msg #184721

Would Spam blocker allow me to receive the emails?

Reply by calipat on 4/11/07 6:48pm
Msg #184722

I had that happen to me with my gmail. Edocs were sent but i never received them. They resent them and I waited about 15 mins and still did not get them. I restarted my computer and *VOILA* as soon as I opened my gmail account there they were. Try doing that see if it works. Good Luck I know how frustrating it can be to get edocs and they are no where to be found.

Reply by Ever/CA on 4/11/07 6:49pm
Msg #184723

No, SGard. It would actually prevent you from receiving spam a.k.a unsolicited email. Both Yahoo! and Gmail do automatic spam checks (you can probably turn off). Check your Yahoo! Bulk folder and your Gmail Spam folder. Their email probably ended up there.

Good luck with that.
Ever

Reply by DebbieT on 4/11/07 6:52pm
Msg #184724

In yahoo there is a link that says options. Click on that and you will see another link to spam guard and settings.

Reply by rengel/CA on 4/11/07 6:54pm
Msg #184725

Like the others said, a spam blocker will put email from an unknown source into a blocked account until you unblock it. Spam blockers can be a savior but also a PITA at other times. Good Luck

Reply by Joan_OH on 4/11/07 6:57pm
Msg #184726

I am having gmail issues today

Normally, I have it downloaded to outlook, but outlook cannot pull it. I have to go online to get it. Also, I have looked everywhere and there is no way to turn off spam blockers from gmail. You just have to log in and look. You can turn it off on yahoo.

Joan-OH

Reply by Ndwa on 4/11/07 7:05pm
Msg #184727

Clear your browser cache/cookie

under internet option.

Reply by SGardTX on 4/11/07 7:21pm
Msg #184730

Re: Clear your browser cache/cookie

I have tried everything suggested and I still don't have the emails. Thanks to everyone! Have a great evening!

Reply by Ever/CA on 4/11/07 7:25pm
Msg #184731

One more suggestion...

Have you tried emailing them from either yahoo! or gmail so they could reply to that email? Maybe they mistyped both email addresses (although you've probably been through a spelling session with them on this)?

Reply by SGardTX on 4/11/07 7:30pm
Msg #184732

Re: One more suggestion...

I tried with my yahoo account and it didn't work. I just tried with my gmail account. Cross your fingers. Hopefully this works. Poor borrower has been waiting for me for over an hour.

Reply by Mary_CT on 4/11/07 7:45pm
Msg #184734

Does your customer have an FTP site that they can mount them

Then they give you the ftp address.... user name password and you download them

I do this whenever I send someone a big file....I pop it up on my ftp...and voila...they can download the file.

Good luck..

alternatively use.....http://www.sendthisfile.com It is free.
There are two SendThisFileŽ FileBoxes available: The standard, free FileBox, and a customizable FileBox for individuals and businesses who want to fully integrate a SendThisFileŽ FileBox into their website.

Place a SendThisFileŽ FileBox on your website and your visitors will be able to easily transfer large files to you at any time! The sender does not have to have a SendThisFileŽ account.


Reply by Patricia Casey on 4/11/07 8:59pm
Msg #184743

It's probably the size of the file. If it's over the size limit established by the provider it won't come through. If you're using the "free" e-mail providers I would suggest purchasing an e-mail account, you can get an e-mail account with a domain name (i.e. [e-mail address]) for $10-30/year at Yahoo small business.


 
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