Posted by christiSocal on 4/30/07 4:46pm
Msg #188083

Opinions on "lost" docs

I had a signing last Sat, docs to borrower. We met at Starbucks. Borrower thought I had docs, Tried calling SS, no one home. (of course!) Did talk to title, who said docs were date sensitive, had to be done that day or redraw. SS called this morning, address docs were sent to was the Starbucks! They wanted to know if I had asked the Starbucks people about the docs. I never thought of it! I did call the Starbucks today to ask and no they didn't receive them (at least yet), so that's kind of a moot point. I'm wondering, would any of you thought to ask? To me, this is a bit of a security risk. Once again, the old complaint, WHY OH WHY can't they just send the docs to the Notary!!!

Reply by Ducky/FL on 4/30/07 4:49pm
Msg #188085

Christi,

Have not heard of sending docs to a non interested business. Why would they accept them?
It sounds like a redraw!

Wayne

Reply by SueW/Tn on 4/30/07 4:51pm
Msg #188086

Just like any lost thing..last place I'd have looked n/m

Reply by Blueink_CA on 4/30/07 5:04pm
Msg #188090

Re: Perhaps they sent them to the Starbucks

on the Other corner; or the Other corner; or the Other corner.. <g>

No, I would never have thought to ask a Starbucks employee if they had my docs. This is so pathetic , it's almost humerous!

Reply by christiSocal on 4/30/07 5:04pm
Msg #188091

Well, I'm glad I'm not the only one!

Interestingly enough, Starbucks said they would have accepted them. The manager said no one would have worried about the name on package, they would have just dropped it on her desk. Who knew? :-/

Reply by DebbieT on 4/30/07 5:13pm
Msg #188095

Re: Well, I'm glad I'm not the only one!

If I was the borrower and my docs got sent to a coffee shop I would be very upset. To much personal information to be sent to a public place. I wonder who's bright idea it was to have you ask if they were there?

Reply by FLdocrunner on 4/30/07 5:28pm
Msg #188100

Re: Well, I'm glad I'm not the only one!

What about a tracking number?

Reply by MistarellaFL on 4/30/07 5:27pm
Msg #188099

I am surprised TC didn't email them to you when you spoke to them about the dilemma.
And I can't believe they would send brw's docs to a restaurant.
Why would they do that?
Because it's the address of where the appt is to have taken place?

Reply by Lisa Prestegard on 4/30/07 7:18pm
Msg #188136

Unreal!
If this had happened to me, I would have to use the opportunity to discuss this matter with the TC, frequently referencing the GLB Act and consumer privacy.
Make the TC's see the error of their ways (and possible exposure to litigation) by using subpar SS's and sell the concept of contacting professional SA's directly.

Just my .02, fwiw.

Reply by christiSocal on 4/30/07 11:17pm
Msg #188191

Unfortunately, at the time I talked to the TC, I had no idea where the docs were sent. As far as I knew they got dropped late or the Fedex guy's dog ate'em. I believe the SS is trying to track them, but I never had the number to do anything with. The only thing I can figure on the why send them there, is no one told them it wasn't borrowers address. I don't think anyone communicated with anyone during this venture! Did I mention this was part two of the signing. 1 borrower up north and mine down here. Property addy was up north.

Reply by jojo_MN on 4/30/07 11:27pm
Msg #188193

If the docs were coming from you directly from the first notary, maybe he/she dropped docs off after last pick up the day before, so they might be a day late getting there to you?

Reply by christiSocal on 5/1/07 12:05am
Msg #188198

Not to me though- to borrower n/m

Reply by Huan Nguyen on 5/1/07 4:35am
Msg #188211

Identity theft is a huge problem... it's amazing how smart that TC is. Why don't they just sell their clients name, adddres, dob, ssn and everything else about their life to a complete stranger, atleast this way, they could make a little more money off it. They should be reported to the BBB just for being dumb a$$es.

Reply by MelissaCT on 5/2/07 12:45pm
Msg #188450

Especially IF they are ones who require a BGC for the notary n/m