Posted by SGardTX on 8/13/07 12:28pm
Msg #205269

OT: What would you do?

I recently purchased an item from a fellow Notary Rotary member. I thought I was being very cautious when the said member posted that they had an item for sale. I went through and checked to make sure that they were not a fly by night poster. From what I read, they seemed to be well respected on the forum and somebody that I could trust. To make a long story short, I contacted them through PM and was instructed to send payment via PayPal. I did that and was told the the item would be shipped out on Wed., August 1st. I requested a tracking number and never received it so I called and was told that it was going to be shipped on August 4th. Today is August 13th and not only do I not have the item purchased or a tracking number, the Notary Rotary member will not return my phone calls. Any help would be greatly appreciated. TIA

Reply by CopperheadVA on 8/13/07 12:38pm
Msg #205272

I think you can do a charge back on PayPal. That way you can get your money back.

Reply by SGardTX on 8/13/07 12:42pm
Msg #205278

Re: OT: What would you do? How do I request a chargeback? n/m

Reply by Becca_FL on 8/13/07 12:38pm
Msg #205274

Re: OT: What would you do? Dispute the payment w/Paypal. n/m

Reply by Sylvia_FL on 8/13/07 1:05pm
Msg #205284

Re: OT: What would you do? Dispute the payment w/Paypal.

I did that once with something I paid with through Paypal. They investigated and I got the following:

Dear Sylvia Mease,

After careful review, we have concluded our investigation of the Buyer
Complaint described below.

We have decided in your favor, however, we were unable to recover any funds
from the seller's account. As stated in the PayPal User Agreement, recovery
of funds associated with a Buyer Complaint cannot be guaranteed.

It went on to say they would make their best effort to recover the funds should they ever become available in the sellers account.

Needless to say, I never recovered my money.

Reply by SGardTX on 8/13/07 1:12pm
Msg #205286

Re: OT: What would you do? Dispute the payment w/Paypal.

That's what I am afraid of. I was thinking a filing a complaint against them with the Secretary of State. At least that might get their attention.

Reply by Sylvia_FL on 8/13/07 1:16pm
Msg #205287

Re: OT: What would you do? Dispute the payment w/Paypal.

It is still worth disputing it with PayPal, if there ever is any money in the sellers account you would get it.

Reply by Calnotary on 8/13/07 12:38pm
Msg #205275

Did you purchase something related to our profession?

Reply by SGardTX on 8/13/07 12:41pm
Msg #205276

Re: OT: What would you do? Yes. n/m

Reply by Eric2OO2 on 8/13/07 12:47pm
Msg #205280

Re: OT: What would you do? Yes.

I would contact Paypal for assistance in addition to calling them out on this forum.

Reply by SGardTX on 8/13/07 12:51pm
Msg #205281

Re: OT: What would you do? The Problem is they haven't

posted since August 6th. Which is so weird considering that they have been posting here for a while.

Reply by BetsyMI on 8/13/07 12:54pm
Msg #205282

Maybe they're on vacation?

Most people take a week's vacation and would be back on a Monday, which is today. I'd give it another day and then do what others are suggesting...take it up with PayPal.

Reply by SGardTX on 8/13/07 1:34pm
Msg #205289

Re: Thanks for all the responses. I have contaced Paypal

and filed a claim. I will keep you updated on what happens. Just want to warn everyone to be careful who you do business with. Thanks again.

Reply by Sylvia_FL on 8/14/07 8:59am
Msg #205395

She had a family emergency

I just talked to the notary involved. She just got back in town after having to leave for a family emergency. She had to fly to Minnesota. A relative was involved in an accident. She did take your package to the UPS store and you should have received a Quantum View notification in your e-mail box.
She is going to go to the UPS store and find out what happened to the package.

Reply by NCLisa on 8/14/07 10:39am
Msg #205423

I had a family emergency!

I printed a label on the UPS website and had the tracking info emailed to [e-mail address] on August 4th. On Tuesday, the 7th we received notification that my brother and niece had been in a severe auto accident in Koochiching County MN where they were on a fishing/camping vacation. We were told it was serious, and they may not make it. They turned the corner for the better over the weekend, and my daughter and I came home this morning. I had no cell service while in Northern MN. I didn't check my voice mail, as I don't know the vm phone number to call from a landline. Sylvia got ahold of me while waiting for our luggage at the airport this morning. I stopped at the UPS store on my way back to my mothers house, and the box the inverter was in was at the bottom of a pile of incoming supplies. They took care of it and promised it was going out today.

Now to go pick up the dogs from boarding, check on the horses and cats, and register my daughter in her new high school, water my mothers plants as she stayed in MN and was going to St. Paul to stay with her sister.

I don't know why you didn't get the tracking number from UPS, but I did include your email from the paypal site in it. As for my methods of doing business, I do business just fine when I'm in control of the circumestances and not UPS. I guess the people that can't get jobs at DMV are now working at the UPS stores.