Posted by SReis on 12/14/07 10:57pm
Msg #226154

LP Producst Toner ??

Just received my 1st shipment of toner. When I opened the toner pkg there was loose toner all over the place. Is this normal? I have never ordered from them before. I wiped the cartridge down & put it in & it seems to work fine. The 1st few pgs were a little messy w/toner but the rest are ok.

Reply by SReis on 12/14/07 10:58pm
Msg #226155

Ooops typo... meant Products n/m

Reply by Hugh Nations Signing Agents of Austin on 12/14/07 11:44pm
Msg #226162

Been using them for a couple of years and never had a single problem. I'd suggest that you call them and tell them one of the cartridges leaked much, if not most, of the contents. I suspect they'll replace it without a peep.

Reply by Sandra Clark on 12/15/07 10:03am
Msg #226187

I also have used LD products for the past almost 2 years and have never had a problem. The one time they sent the wrong cartridge (1 out of 4 in this order) they promptly sent me a replacement and picked up the one sent by mistake. Good company, no problems with their product.

Reply by SReis on 12/15/07 6:06pm
Msg #226284

Re: LP Producst Toner ?? UPDATE

Called them today re: the cartridge & they will send a new one out asap. He even suggested I open the other box I had to make sure there wasn't an issue w/that one as well. There was a little toner when I took the screen off but other than that not bad.