Posted by SShoreDude on 12/14/07 10:09am
Msg #226040

Redwing

Another signing service to look out for. I have an invoice with them from September. I was told they would get some form of payment out to me around Thanksgiving, and low and behold, its now Mid December and No Payment.

They thought I was rude when I followed up with them and asked where my payment was two months after closing. I believe its rude to not pay myself, but thats just me.

Reply by SharonMN on 12/14/07 12:13pm
Msg #226055

I'm not saying you were rude, but I've found that being polite and businesslike gets you much further with slow-paying vendors. Always act like you assume there must have been some mistake instead of approaching them with "Why haven't you paid me, you losers?" If you are rude, the people who can help you will avoid your calls. I usually say, "I did a closing for you on X date, could you please let me know when I can expect payment and whether or not you need any further information from me to take care of my invoice?" And if somebody promises to pay you by a certain date, try, "I was told that checks would go out X date, could you please confirm that mine was mailed then?"

Reply by SShoreDude on 12/14/07 12:21pm
Msg #226058

thanks for the response. I was very polite in my first email to them. they then sent a sob story of why they are unable to pay. why did they send me an assignment when they were not able to pay me? Companies like this should not be doing business. we can put them out of business by not accepting further assignments for them. (ie. final step)

Reply by Peter Molle on 12/14/07 12:23pm
Msg #226059

I agree they were rude and I do not think you owe them courtesy. I disagree with the responder who says you have to roll over and beg them.

Reply by Elaine Sedlock on 12/14/07 3:19pm
Msg #226072

Rude in this case, but who said "roll over and beg?"

I agree it's always best to act as if nonpayment was an over-sight, giving the client the benefit of the doubt when first attempting to collect an outstanding debt. After all, there are numerous reasons this could occur. Most businesses handle late payment issues with a courteous letter or telephone call stating that "perhaps it was an oversight on your part," or "if payment has been made prior to receipt of this letter, please disregard." In closing they commonly write something along the lines of, "Thank you for your business," or "Thank you for being a valued customer. We look forward to serving you in the future." This, in my opinion is not "rolling over and begging." You catch more flies with honey! MHO

Reply by SheilaSJCA on 12/14/07 1:24pm
Msg #226062

They are listed in Signing Central under Wingenroth (AKA Lisa, or Ed Wingenroth of Redwing)

Reply by CopperheadVA on 12/14/07 4:04pm
Msg #226083

I didn't see them listed in Signing Central under Redwing or Wingenroth, but here is the contact info I was given by the owner:

Ed Wingenroth
3517 Dapplegray St. NW
Canton, OH 44709-1931
330.498.9032 (office)
815.550.1328 (E-fax)
330.705.3974 (mobile)
[e-mail address]

Reply by Lisa Stanford on 2/16/08 4:01pm
Msg #235608

Whatever the case, don't ever use them! I too am a victim of nonpayment. I mainly worked with Ed not Lisa. He kept telling me that he'll look into my payment but NEVER followed through. This was summer of 2007. I wrote it off as a loss after numerous communications through email and phone calls. Sure wish we could report them!