Posted by CopperheadVA on 2/2/07 3:31pm
Msg #173782
Creating on-line UPS shipping label
How come I cannot seem to do this properly? I just started doing this on-line shipping label thing. When I enter the "bill to recipient" information, it always tells me that it's an invalid account number. I am putting in the exact same information I am given by the hiring entity. I seem to be able to do the FedEx on-line shipments alright, but so far not the UPS! Any suggestions?
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Reply by BrendaTx on 2/2/07 3:45pm
Msg #173783
It's a pita on UPS. Go toward the bottom (I think) and look for more options maybe??? It is doable...just difficult til you figure it out.
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Reply by Becca_FL on 2/2/07 3:51pm
Msg #173786
When you enter "bill recipient" you must also enter your account towards the bottom of the pop up box. I had the same problem and called UPS tech support for help.
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Reply by cassiewi on 2/2/07 3:52pm
Msg #173787
See if this helps
When you select bill receipient and it takes you to the next screen, you put in their info, correct? Then you have to associate an account and it cannot be the same account. You have to associate your account with the shipment even though it's billing them. Hope this makes sense and that it helps.
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Reply by Barb/MO on 2/2/07 5:13pm
Msg #173798
Also, if you're putting in dashes or spaces because that's how the number was provided to you, try leaving them out. I think that also caused me trouble.
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Reply by Pierces Notary Services on 2/2/07 7:21pm
Msg #173838
I had this problem - do you have your account number entered into your profile?
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Reply by CopperheadVA on 2/2/07 8:35pm
Msg #173850
Re: Creating on-line UPS shipping label - SUCCESS!
Hi All, thanks for the tips. I just did a test shipment using an account number for the last UPS deal I did (without actually going as far as creating a shipping label) and the problem was that I was not associating my shipper's account number with the shipment, so thank you to Becca and Cassie for pointing that out to me! I appreciate the help form everyone else, too!
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