Posted by Leonard Texas Mobile Notary Services on 2/24/07 3:47am
Msg #176969

FedEx Kinko's eDoc

I don't know how many of you use their service but we were able to renegotiate the price we pay down to 6 cents a sheet from 8. Then I went to pickup a commercial loan file with over 300 pages sent in for printing via their website, the manager asked how often this happens and I told him if he got the price down it would happen more often,... we struck a deal. I can't afford trying to keep a state-of-the-art printer in the office, plus huge paper and support supplies anymore.

I am trying to setup a eDoc printing link from our website to FedEx's without having to use the FedEx prompts. More of a "one click" operation vs the 8 steps needed on the FedEx site. Any ideas ?

We kept our pricing at 9 cents a sheet to cover the cost of driving to Kinko's (about 1/2 mile from the office). The Kinko's manager also set up a call-up plan so we know when the eDoc is received and when it would be ready for pickup without any of us needing to call them.

Reply by Dennis D Broadbooks on 2/24/07 6:41am
Msg #176973

Maybe I'm Way Off Base...

...& don't understand exactly how you're trying to set this up, but it doesn't seem to a very secure way of handling the private information contained in the document package. Are you simply forwarding the e-docs directly to FedEx Kinko's & letting them print the package from either the e-mail or the e-doc link? If so, how do you know someone there isn't "poaching" sensitive data from the e-docs? I'd like to think we could trust the employees at FedEx Kinko's, but this plan seems to provide a myriad of ways for ID theft to occur. Just my thoughts.

Reply by BrendaTx on 2/24/07 7:32am
Msg #176982

Re: Maybe I'm Way Off Base...Dennis you are right.

I agree with Leonard that signings are off in Texas and it is difficult to run a full-time business just on signing, but it only costs $300 to equip yourself with a printer and a box of legal paper.

In your spare time you re-charge toner cartridges and sit them on the shelf. eDocs will then cost you around 4 to 6 cents a page to do and become a lucrative way to boost your income rather than giving away the farm.

Leonard, my best advice to you is to try www.tonerkits.com... and pick up a tool for burning holes while you are there. You are playing with fire to send packages out to Kinko's as a routine.

In my honest opinion I feel that a FEDEX/KINKO edoc link on your website would prohibit you from getting some of the better clients you'd probably like just because they'd know you were not handling sensitive info with caution. Just MHO.

Reply by sue_pa on 2/24/07 6:51am
Msg #176974

... I can't afford trying to keep a state-of-the-art printer in the office, plus huge paper and support supplies anymore. ..

1. Then you don't know how to price yourself properly.
2. What Dennis said.
3. Attempting to coordinate through yet another party to the transaction would seem to me to cause yet one more chance for problems/confusion/last minute hassles. I had a loan change 4 times on Wednesday. Would running back to that store each time have been cheaper for you than having the proper equipment?

Reply by Lee/AR on 2/24/07 7:42am
Msg #176985

Agree with Sue & repeating Dennis' concerns. n/m

Reply by LawrenceOK on 2/24/07 8:17am
Msg #176987

This is a joke, right!

You can find Laser Printers and toner all over the INTERNET at prices that are affordable to everyone. Letter & Legal size paper is cheaper in the long run buying in volume, but if you can't afford to buy in volume, just grab a couple of packs until you can. Like everyone else has told you, at some point and time, your going to have issues with the borrowers sensitive information. jmo

Reply by BrendaTx on 2/24/07 8:35am
Msg #176990

Re: This is a joke, right! Lawrence...

Lawrence, Please email me your SS#, your ODL and your DOB. Also, whatever name the title to your home is in.

I would like to take it down to Kinkos and have two copies made. Better yet, I will email it to them and pick it up in an hour or so...after it has been stacked next to another order, accidently picked up by a 6.00 hr sleepy student clerk and included in another package. Oh yeah...any bank info would be nice too. Please include your wife's info as well.

Clearly, Leonard just isn't thinking this through.

Using Fedex Kinko is a last resort, not a standard procedure.

Reply by LawrenceOK on 2/24/07 8:45am
Msg #176994

No PROB. Brenda!

Just let me get my kinko's link setup and I'll e-mail it all to you.

Reply by Elizabeth Soliday on 2/25/07 5:15am
Msg #177098

Re: This is a joke, right! Lawrence...

I had a signing service email a doc package to Staples to print because it was last minute in the city Staples was located and there was a very young girl working in the copy center. After about an hour waiting for her to replace toner and check emails, my documents came out on all different kinds of paper (different white colors and textures). I didn't have time to wait for reprint, but you are taking your chances depending on waiting on someone else to do the job. I would not personally email the documents there, but if a company wanted to because they needed the job done and for some reason I couldn't print them (computer repair or something) then I would ask them to email them there.

Reply by mertie little on 2/24/07 8:21am
Msg #176988

You may want to try the file print fedex kinkos. It links you up directly to printer at kinkos.
I hope this helps. It should allow you to print directly to your neighborhood kinkos. It sounds like you will have access to kinkos print server. Let me know if this helps. But I am sure kinko is secure, because most companies have a lot of security set up because they deal with highly sensitive data. Contact you neighbor kinkos or call the 1.800.254.6567. Please let me know if this helps and your findings. I am trying to get on me feet in the industry, hopefully I will get some business. When I do I would like things to be easy/cost effective. (Not sure about the cost, or how it would affect your discount, but I think it should not affect it)
What is File, Print FedEx Kinko's?
File, Print FedEx Kinko's is a simple PC application that operates much like the other printer drivers on your computer. The major difference is that, instead of sending your document to the printer on your desk or down the hall, File, Print FedEx Kinko's sends it to a FedEx Kinko's Office and Print Center. Go to :http://www.fedex.com/us/customersupport/officeprint/faq/fpfk_3.html?link=4#topthree21

Reply by BrendaTx on 2/24/07 8:41am
Msg #176992

Re: FedEx Kinko's eDoc - Mertie -

Read the responses to this thread. Using an outside printer as a first option is poor judgment. It would not surprise me if both yours and Leonard's direct competition took what you have stated on this board and used it to show your best clients that you are not protecting your borrower's info.

This is not my way, but lemme tell you...there are some tough competitors who will do anything to prove they are the better notary. And, at this point...if you are sending out documents to strangers to print, well...you are not the better notary for the job. You are a high risk threat as an ID theft gateway.

Save your pennies and buy a laser printer.

Reply by SueW/Tn on 2/24/07 8:44am
Msg #176993

Ditto what Lawrence said, gotta be n/m

Reply by mertie little on 2/24/07 9:16am
Msg #177000

Re: FedEx Kinko's eDoc - Mertie -

A lot of companies use outside printers. If you are printing to a friends house or a untrusted source, you will have a problem. It is simular to being a Signing agent. Mortage companies are trusting you with confidential information. I am sure if you use good judgement you can use a third party for printing. As I said a lot of companies use 3rd parties for printing, because it is cheaper (cost effective) and effiecient. Kinko have high end laser printers, and it would be cheaper. But depends on your laser printer how many pagers your toner cart can print.

Some copy centers hold the document in it quene encrypted and then you come in the office to retrieve it-- you must have a password. Unless you have your printer in locked room and your hard drive encrypted then I believe security would not be an issue if you send you document to kinkos for printing.
Inaddition, in order to send the document to kinkos you must use .Net frame work. What is the Microsoft .NET Framework and why do I need to install it?
Microsoft .NET is software for connecting people, information, systems, and devices. The Microsoft .NET Framework provides core services used by File, Print FedEx Kinko's to manage online access, security, and versioning, resulting in greater ease of use and reliability. If the File, Print FedEx Kinko’s installation program detects that the .NET Framework is not installed on your computer, you will be automatically prompted to install it. It states security.
Thank you for your opinion BrendaTx. But I think if you are interested you should call kinkos to find out more infromation. I do not need printing services currently, but if I did I would call and bring up those concerns that Brenda have, because they are legit. But I am sure kinkos is very profession and secure about their services.

Reply by PAW on 2/24/07 12:52pm
Msg #177043

Re: FedEx Kinko's eDoc - Mertie -

I don't know of ANY lender or title company that uses outside printer services for printing loan documents or any documents that contain personal information protected under the privacy act and GLBA. If they did, I would assume they would fail their annual inspections.

Reply by JanetK_CA on 2/25/07 3:16am
Msg #177097

Re: FedEx Kinko's eDoc - Mertie -

We're not just talking about the security of the computer applications, but what happens *after* the docs get printed and left sitting on a counter or somewhere less than secure. What if someone's neighbor kid happens to be working there and sees their loan package coming off the printer? Farfetched? Maybe, but far from impossible. Or what if someone of questionable background is working there (for minimum wage, as Brenda alluded to) and happens to notice the 1003 with way more personal information than it takes to commit ID fraud? Where are the documents going to be sitting once they're printed and before you pick them up?

I've always thought this was a bad idea and it truly surprises me how many seriously consider doing this, especially after all the discussion about background checks! No wonder XYZ was able to peddle their bill of goods so easily to the title and vendor mgmt companies! Come on, people... Think! If you're going to do that, why shouldn't hiring companies just skip hiring SAs altogether, contract directly with FedEx/Kinkos and have borrowers pick up their docs themselves? And by the way, have them notarized while they're there, because they are training notaries for many (if not all) their locations - many of which are open 24 hours!

At best, I feel outside printers should only be considered as a last ditch emergency backup. If you are not commited enough to make the investment to get the proper equipment to do the job right, then simply don't accept that assignment. People that hire you don't expect you to be subcontracting out any part of the work.

Reply by BrendaTx on 2/25/07 1:30pm
Msg #177113

Mertie - 50 years of experience min. in this thread

telling you that you need to re-think your free and easy handling of someone's credit and highly sensitive information by a third party without specific permission to do so. I don't think it's just me and/or just MY opinion.

Just for grins do a little survey of your borrowers and the lenders you do business with in the future and ask them how they feel about that.

Let us know how that works out for you when you tell your hiring entities that you don't have a laser printer and are sending all your printing out to unapproved third parties.

Reply by mertie little on 2/26/07 5:45pm
Msg #177251

Re: Mertie - 50 years of experience min. in this thread


I do not have 50 years of experience as a notary. Actually, 50 years exceeds my age by 20 years. But in my short lifetime I have gain quite of few years in the Information Technology field. I am an expert in that field and I have 6 years of expeience working in the public sector and 3 years of experience in the private sector. Therefore I am well aware the importance of handling highly confidential information. A lot companies uses 3rd parties for printing documents. You would be suprise how frequently it is done. Brenda is very knowledgeable woman. Unfornately, Brenda and many other notaries are closed minded about this topic. I believe if you are interested in this viable options you should investigated it for yourself. Again, I donot have 50 years of experience as a signing agent, but I do have experience in the infromation techonology field. I am a member of Comptia and A+ certified.
Please note A lot of people are very knowledgeable I am not trying to overshadow no one but sometimes people do not know when they are wrong. Or possess the ablility to say I dont know.
Mertie Little
Very little experience as a NSA
ALOT or Experience in TECHNOLOGY

Reply by BrendaTx on 2/26/07 7:03pm
Msg #177262

Re: Mertie - Mertie - Mertie...

I read A+ certification course books just for fun because I like to understand things like that ...because it amuses me. I know what Comptia is. You can utter .NET Technology every other breath and it might impress tech companies, but it won't impress us.

No one is arguing with you about the technology, Mertie...get a grip.

Fifty years of experience means the rest of us, not you. Our experience tallied in this thread alone would be at least 50 years of lending, mortgage, title experience. That you cannot get that point or understand you are being deaf to advice based on experience makes me question whether you can open your mind enough to realize that where there's a Kinko's there are people, not just technology. Technology can be built and programmed to be trustworthy...but the people who run the technology can be very dishonest or careless or both.

Whether or not it is 100% safe technology-wise is not the question. People are the problem.

Prove us all wrong. Get permission from the lenders you work for and let us know how they received your idea. Better yet, send your own SS#, DL and DOB to a notary across the country who will utilize a copy shop and perhaps leave it lying around for a few hours to prove your point. Maybe you'll be lucky and no one will life your info to steal your ID.

Reply by BrendaTx on 2/26/07 7:05pm
Msg #177263

Re: Mertie - Mertie - Mertie... slight correction...

no one will life your info to steal your ID.

should read


no one will lift your info to steal your ID.

Reply by PAW on 2/26/07 8:56pm
Msg #177274

Re: Mertie - 50 years of experience min. in this thread

IMO, 9 years in TECHNOLOGY certainly does not qualify you as an expert. I have over 25 years in technology, with hardware companies, software developers and banking. Maybe IEEE means something to you. But it is moot in this discussion.

The handling of people personal and financial information has little to do with technology wizardry and everything to do with ethics, principles and legal ramifications. As you gain experience as Notary and Signing Agent, you may come to that realization yourself.

Reply by mertie little on 2/27/07 4:39pm
Msg #177384

Re: Mertie - 50 years of experience min. in this thread

In all respect, I am proud to be a member of the IT profession and every happier to branch off into becoming a notary. Unfornately, if you browse a book for about 4 mins then you can not speak on techonology. Unfortunately, if you have 25 years in techology and the best you can come up with IEEE (who have set alot of technological standards then you have waste 25 years of your life.) I think we should just agree to disagree. It not about how many years you have in the field, but how much you know. I am qualified as an expert. I am considered a source of knowledge, technique and skill (in the IT field) I am not shame to say I am a layperson in the notary field. Fortunately, I am able to take listen and learn and not afraid to speak my mind. Brenda you are a expert Notary. Computers ---no no. PAW dont know much about you. But I believe if you are professional in IT then you be well aware of the hardwork integrity, ethics, and principles you must have to design, operated and maintain networks. Inaddition, to background checks and drug test before you can even touch a computer in many companies.
Brenda and PAW thank you for your feedback. Brenda stick to what you know.

Reply by BrendaTx on 2/27/07 8:44pm
Msg #177420

Mertie: You are wrong.

>>In all respect, I am proud to be a member of the IT profession and every happier to branch off into becoming a notary. <<
I hope that works out for you.

>>Unfornately, if you browse a book for about 4 mins then you can not speak on techonology. <<
Did not try to. However, you seemed to be unable to comprehend that a good many of us understand technology more than you know, however, this is not the issue.

>>Unfortunately, if you have 25 years in techology and the best you can come up with IEEE (who have set alot of technological standards then you have waste 25 years of your life.) <<
Paul can address that if he's not completely bored with this bizarre set of responses.


>>I think we should just agree to disagree.<<
I always assume that is the case. I feel very strongly that you are not comprehending no one is arguing security, the issue is handing sensitive information over to people who are not part of the contractual arrangement in a notary signing appointment. The people may be very honest...or extremely vile and dishonest.


>>It not about how many years you have in the field, but how much you know. I am qualified as an expert. I am considered a source of knowledge, technique and skill (in the IT field)<<
I did not challenge you and this. For the life of me I cannot figure out why you continue to flex your tech muscles on a notary forum.

>> I am not shame to say I am a layperson in the notary field. <<
Yet, you will not hear what experienced notaries are telling you about keeping information private.

>>Fortunately, I am able to take listen and learn and not afraid to speak my mind.<<
You have not listened yet.

>> Brenda you are a expert notary. <<
Not necessarily...just have experience. I don't need to be thought of as an "expert" in any field. Really, I don't. The term "expert" is so overused it is pathetic.

>>Computers ---no no. <<
Absolutely not, however, I am not exactly inexperienced with technology either....however, this is totally outside of the discussion. Mox nix.


>>PAW dont know much about you. But I believe if you are professional in IT then you be well aware of the hardwork integrity, ethics, and principles you must have to design, operated and maintain networks.<<
You are preaching to the choir. Mox nix.

>> Inaddition, to background checks and drug test before you can even touch a computer in many companies. <<
Cite your facts. That's a widesweeping generalization that is untrue IMHO.

>>Brenda and PAW thank you for your feedback. <<
You don't mean that. It's a ridiculous statement.


>>Brenda stick to what you know. <<

I am: In my knowledge of this industry* it is not good industry* practice to use a print shop rather than to purchase a laser printer and follow good privacy practices when handling documents with SS#'s.

*(Industry in this case is mortgage/title/real estate/loan transactions--NOT computer tech security.)

Reply by Becca_FL on 2/28/07 6:42am
Msg #177462

Re: Mertie - stick to what you know

You obviously don't want to listen to professionals that have been in this business for many years. Go make your pin money elsewhere and leave the professional closers to this gig.

You are so wrong about Brenda, It's pathetic...you're pathetic.

Reply by Leonard Texas Mobile Notary Services on 2/26/07 7:12am
Msg #177143

Re: FedEx Kinko's eDoc - Mertie -

That option of holding the eDoc was and is available for me (and password protected). I have considered using it, the only concern was the wait for printing if something had to be rushed (we've heard that word before, right?) A lot of the local Law offices use the Kinko's were I have been going and that made me feel a little more secure. The other thing I liked was 24 hour service. I mean I don't mind getting out of bed, it's just at what time? Thanks for your input.

Reply by BrendaTx on 2/26/07 7:47pm
Msg #177267

Re: FedEx Kinko's eDoc - Mertie -

** A lot of the local Law offices use the Kinko's were I have been going and that made me feel a little more secure.**

Heck yeah they do. Why would they do that? Because they have to create one original and ten or 100 copies to express out to other parties. I have been known to utilize copy shops myself for generating enough copies in a short amount of time.

Now...what kind of info will they be sending out? Pleadings which will be filed in a courthouse of record. Nothing private in those documents...it will all be OF PUBLIC RECORD--not credit profile information.

Reply by Leonard Texas Mobile Notary Services on 2/26/07 7:03am
Msg #177141

I'll check that way out this week. I've had about 8 eDoc packages sent-in to me via Kinko's and it's worked out fine....one of the lenders even told me that they liked using the service because they got instant feedback on the file reciept and printing. Some postings (actually a lot of them) were concerned about the security but the office manager told me that they are both insured and bonded for document security purposes and their computers are more secure and virus free than any small office or home computer could ever be. I quess like in any business things could happen. The last printer I bought (a little over $600) lasted about 2 months before in went in for repair. It was suggested I lease a multifunction machine and after looking into it and the $459 a month lease (but it included repairs too) I did want to add even more to the office ops costs. So I'm going to give the Kinko's route a try.

Reply by Bob_Chicago on 2/24/07 8:58am
Msg #176995

Secure, inexpensive way to utilize Kinkos

In emergency situations (last minute signing or last minute revised dox)
I have used Kinkos as follows.
I bring in my lap top, down load the dox , burn them onto a disk, give
the disk to the print department, watch the dox come out of their printer,
have them handed to me immediately with my disk. They charge about
$10 for this service depending on # of pages.
Kinkos' staff has no access to bwr info.
This only works, of course, if they are not busy, and can do your printing
while you wait.

Reply by BrendaTx on 2/24/07 9:02am
Msg #176996

Re: Secure, inexpensive way to utilize Kinkos-agree Bob

That is the only way that it works. Like I said, this is something that is last resort, not a standard operation.

Reply by BrendaTx on 2/24/07 9:04am
Msg #176997

Bob - check your PMs. n/m

Reply by Bob_Chicago on 2/24/07 9:18am
Msg #177001

I have enough problems without PMS, or does this.....

relate to the sex change thread earlier this week?
I actually have limited knowledge of that subject, but as
you are well aware, many contributors to this forum never
let their lack of knowlegde preclude them from making an authoritive
sounding answer to a question.
Are you interested in sex change thing on a personal basis, or are
you inquiring on behalf of a friend. In the words of the late, great
Mae West , "A good man is hard to find, and vice versa."
There are probably much easier ways, and certainly less painfull ways to get a guy.
Oh!!!!!!, you mean private message, I will look.

Reply by BrendaTx on 2/24/07 10:33am
Msg #177015

Re: I have enough problems without PMS, or does this.....

**In the words of the late, great Mae West , "A good man is hard to find, and vice versa." **


I was hoping to start a focus group to do a ten week study on this wisdom.

Reply by jojo_MN on 2/24/07 12:34pm
Msg #177040

Hey, can I join? :) n/m

Reply by Dorothy_MI on 2/24/07 3:13pm
Msg #177063

Count me in too!! n/m

Reply by Glenn Strickler on 2/24/07 11:27am
Msg #177025

You muct be usign new math

I have two brother 5150's that I bought reconditioned. Not exactly state of the art, but sufficient. I have less than $500 invested between the two of them. I get paper whenever I see a sale whether I need it or not, so I never pay full retail. I refill my toner myself. Figuring all my costs and figuring that I completed wore out both my printers and had to buy new ones. (which I didn't) my printing costs worked out to 3.2 cents per page in 2006. Real costs were less than that, as I still have the same printers.

Now never mind the security concerns which will come around to bite you (you can bet that the eployees are flipping through the docs), I can't imagine what kind of deal you could have worked out to beat that. And that is not even figuring out the fuel you used to pick up the docs.

You need to revisit your business model.

Reply by Leonard Texas Mobile Notary Services on 2/26/07 7:28am
Msg #177146

Re: You must be usign new math

Well the math I used came out to about double your figures. Accounting for travel to take advantage of the paper sale prices, time in the office standing in front of the printer, making a mess reinking, refeeding missfed sheets, storage of paper and supplies. Yes, I could save a little but $wise is it worth it? I stay at a 9 cents a sheet charge to my customer and my new costs are 6 plus the 1/2 mile run to the office (1 mile total idayvuelta). The last eDoc in was 300 pages (150/150) a commercial package. But I see where you are going and will refigure. The best equipment lease package I could get (with repair service) was just over $400 less cost of paper and ink.

Reply by MelissaCT on 2/26/07 6:53pm
Msg #177260

Why lease when you can buy

I've had the same printer for over 3 1/2 years. It's more than paid for itself. In fact, (knock on wood) if it committed printer suicide today, it wouldn't owe me anything. Never had to be repaired, either. Paper storage?? I have a $30 bookshelf that I stack my paper on. It's in a closet in my office. Even if I didn't have the office, I'm sure I could find a place for it. The bookshelf is 10 years old, easily. It holds 2 cases of legal size paper, 1 case of letter, pens, clips, disks, ink for my MFC, spare toner & a drum.

You don't have to be stylin' & profilin' to be in this business. Just get dependable equipment -- you don't have to impress or keep up with the Jones'.

You're increasing your own costs (shooting yourself in the foot) & making it more profitable for your competition.

Most office supply companies offer free shipping, so you wouldn't have to account for travel time to take advantage of paper sale prices. Instead, you'd rather take an increased risk with your borrower's confidential, non-public information??

I just don't get it!

Reply by Glenn Strickler on 2/27/07 11:01pm
Msg #177450

I think you should expand your thinking beyond the box

Sounds like you are thinking big business rather than small business.

The brother printers I own outright, blow out with compressed air each time I change the toner, the toner cartridge has a big fill hole with a plastic cover that is real easy and clean to refill ( do it outside). I can't remember the last time I had a paper jam. Most of my supplies I get mail order for less than retail delivered to my door (see Quill.com for example). My edoc charge is $35. My motivation is to spend as little as I can to maximize my profit on edocs. I never make special trips out just to get supplies. The trips are combined with other tasks while I am out. I have more than 1000 edoc signings on these printers and they just keep running and running and running. I do my own maintenance and repairs, but the printers were so cheap, if they do break, I probably will just buy another one. Rental, service contracts????? you are spending way to much .....

Reply by Gary_CA on 2/24/07 11:44am
Msg #177027

DAOM Award Nomination

Dumb A$$ of the Month Adward...

Leonard is certainly in the running... though he's got tough competition from the Transgender Driv. Lic. vs. Court Papers question.

I'm just glad that now not all the nominees are from the Golden State.

Reply by Glenn Strickler on 2/24/07 11:56am
Msg #177031

Re: DAOM Award Nomination

Now, be nice.

Besides, the Transgender Driv. Lic is going to be tough to beat.

Reply by Leonard Texas Mobile Notary Services on 2/26/07 7:33am
Msg #177149

Re: DAOM Award Nomination

Try to be nice even if you are from Gary from CA.

Reply by dickb/wi on 2/24/07 12:28pm
Msg #177037

do they have a BC............ n/m