Posted by Kate/CA on 1/18/07 11:09pm
Msg #171633

Brother 8440 Paper Jam problems

I have a Brother 8440, I had a paper jam and was able to clear it very easily. Yet the machine still thinks there is a paper jam. Anyone had this problem? There weren't any little pieces of paper left in it and I also tried unplugging it and see if that would help, any suggestion would be appreciated. Thanks.

Reply by ZeeCA on 1/18/07 11:18pm
Msg #171637

try opening the door and take out the toner cart, ck for any scrap then replace the cartridge.. helps on my brother....hope it helps u....

Reply by Kate/CA on 1/18/07 11:43pm
Msg #171641

Tried that no such luck, but thanks.

Reply by ZeeCA on 1/18/07 11:44pm
Msg #171643

turn it off and on? unplug usb? try that too... or reboot? n/m

Reply by Kate/CA on 1/18/07 11:46pm
Msg #171644

Re: turn it off and on? unplug usb? try that too... or reboot?

Did that too!

Reply by ZeeCA on 1/18/07 11:59pm
Msg #171647

is print job/s still showing? cancel them all manually at p

rinter control.....
gl

Reply by Kate/CA on 1/19/07 12:47am
Msg #171650

Re: is print job/s still showing? cancel them all manually at p

Did that, printed them on my 8870DW. Not my month! Laptop, got a worm. Haven't even got everything back in it yet. Monday I ran over something on the freeway, need a new oil pan. That's another $325.00.

Reply by Larry/Ca on 1/18/07 11:21pm
Msg #171639

Open front and back access doors, remove and reinsert toner, close both doors. This usually works for me.

Larry

Reply by Kate/CA on 1/18/07 11:44pm
Msg #171642

Done all that, it just laughs at me, and keeps yelling paper jam!

Reply by hp/MD on 1/19/07 12:06am
Msg #171648

I have 2 of these 8440. Keep pressing the stop/exit button. If all fail, call 1-800-284-4329 Brothercustomer service. They help me alot.

Reply by Kate/CA on 1/19/07 12:42am
Msg #171649

Did you ever have this problem?

Reply by hp/MD on 1/19/07 12:51am
Msg #171651

Yes, but somehow I got out that. Call Brother I am sure they take of you.

Reply by Kate/CA on 1/19/07 2:31am
Msg #171653

thanks everyone for the help, N/M n/m

Reply by Kate/CA on 2/5/07 5:35pm
Msg #174153

Problem FIXED

Unplug from AC and unplug USB cord from the computer. Let set for awhile. If this doesn't work, take it for a ride and threaten it! Worked for me! When I got to the location, took it in to have it looked at, worked fine. I had told It if it didn't work when I got there, I was going to leave it there. I had already bought a new one to replace it (just like it). It will now sit in the box unopened until this one acts up again. I've had it 4 years, this is the only time I have had a problem.