Posted by Wyonotary on 1/26/07 2:58pm
Msg #172726

Non-payment of cancellation fee

I am working with a agency who refuses to pay my cancellation fee. My policy is there is a $50 fee for signing cancelled within 2 hours of appt. It's not the money, it's the principal here. I waited a fully 1 1/2 AFTER the appt, contacted the borrower and they were the ones to notify me of the cancellation. I turned down business to fulfill this committment. I know my recourse is minimal - any suggestion? What is Wyoming Statute?

Reply by Roger_OH on 1/26/07 3:11pm
Msg #172729

You'll not find any state statutes anywhere pertaining to cancellation fees for a signing agent.

If you went to the borrower's home and they didn't show, I'd certainly insist on at least a trip fee. If you didn't make a trip, you'll likely not see any payment at all. Just because you have that particular policy, doesn't mean a company has to agree to it unless it's in writing.

Reply by Wyonotary on 1/26/07 3:20pm
Msg #172732

I figured it would be a lost cause. Just frustrating when you are treated poorly! Thanks!

Reply by CaliNotary on 1/27/07 12:38am
Msg #172808

Suck it up

It goes with the territory when you do this job, all part of the cost of doing business.

Reply by Mark/SanJose on 1/27/07 6:37am
Msg #172821

Bingo!

A cancellation fee will never happen, but a no show trip fee will, as Cali says.

I always "over accept" just a little. It always works out in the end, and you make more clients happy.

If you don't get a cancellation, to free up your schedule, you can just go a little faster, or stamp in the morning.

Mark

Reply by PAW on 1/27/07 7:55am
Msg #172832

Re: Bingo!

>>> ... just go a little faster, or stamp in the morning. <<<

Just a heads up for some notaries (Florida, for example). Know your state statutes before postponing the completion of the notarial act. Florida statutes (§117.107(9)), for example, require the notarial act to be completed in the presence of the signer. That means the "stamping" cannot wait until after the signing is completed. It must be done at the table with the borrowers present.

Reply by Sher_AZ on 1/28/07 2:36am
Msg #172942

Re: Bingo!

Mark you were joking right?. I know yesterday was hairy with EOM but can't believe you would offer advise to someone to "stamp in the morning". PAW's response addressed Florida statutes but I believe that pertains to everyone everywhere. Okay, so I'm a day late, but still trying to catch up on some much needed sleep and didn't get to read the board until tonight.