Posted by LaVonnda Cardwell on 7/5/07 3:35pm
Msg #198573

Beware of National Real Estate Information Services

I did a job for them on 4/21/07 and have yet to be paid as of 7/5/07. I have made numerous calls only to have everyone in charge pass me around to another. I was told they would stop pmt in 10 days since they apparently mailed me a check on 5/16/07…. Which was already past the 10 days to stop pmt on the check. As of 7/5/07 after speaking to Dave Love (again), he tells me I need to speck to Jason Gold (whom I have left messages with, without a return call), but he was on vacation till Mon 7/9/07. Dave Love at least knew that they were “still planning” on stopping pmt on the check…. I would think that it is a little late for that if they haven’t done so by 7/5/07 (2 ˝ + months later)! Apparently they are having a “Red Tape Problem”. Another Notary here in town SA, TX, is having the same problem getting paid on 2 jobs & getting the same story as I am. Beware of National Real Estate Information!

Reply by PJM/MI on 7/5/07 3:38pm
Msg #198575

Sorry to hear about this with you, as I have always gotten paid from them.
Good luck.

Reply by sandi42 on 7/5/07 3:50pm
Msg #198577

I have always been paid by them also. No problem at all.

Reply by kathy/ca on 7/5/07 4:06pm
Msg #198579

Never had a problem with NREIS, always pay promptly. n/m

Reply by Allison_MI on 7/5/07 4:06pm
Msg #198580

National Real Estate Information Services

I haven't done one for them in a while but as I remember they did pay promptly. Sorry to hear your having issues. Keep on them!

Reply by snowflake/PA on 7/5/07 4:07pm
Msg #198581

Re: National Real Estate Information Services

Never had a problem receiving payment from them.

Reply by SueW/Tn on 7/5/07 4:09pm
Msg #198584

Re: National Real Estate Information Services

I'm with the majority here, good folks.

Reply by RalphNC on 7/5/07 5:10pm
Msg #198610

Re: National Real Estate Information Services

I do more signings for National than any other company (like tons!) and they are not only great people to work with but always pay promptly!

This is a GOOD company for notaries!!!!

Reply by LC/AZ on 7/5/07 5:31pm
Msg #198617

Re: National Real Estate Information Services

Likewise. Great company!

Reply by JohnnyB on 7/5/07 5:37pm
Msg #198623

Re: National Real Estate Information Services

I would hardly call them a great company. They announced a $90 edoc fee a year ago and don't seem to have budged

Reply by LC/AZ on 7/5/07 5:39pm
Msg #198627

Re: National Real Estate Information Services

They always meet my fee.

Reply by JohnnyB on 7/5/07 5:47pm
Msg #198631

Re: National Real Estate Information Services

Are you in a rural area?

Reply by LC/AZ on 7/5/07 5:49pm
Msg #198635

Re: National Real Estate Information Services

Yes, and now that I think about it, that might be why they meet my fees.

Reply by JohnnyB on 7/5/07 5:48pm
Msg #198632

Re: National Real Estate Information Services

What is your edoc fee with them?

Reply by LC/AZ on 7/5/07 5:51pm
Msg #198636

Re: National Real Estate Information Services

A whole lot more than $90 for e-docs.

Reply by Johna/NY on 7/6/07 1:08am
Msg #198677

Re: National Real Estate Information Services

I work for them at least 4 times a month no problems.

Reply by LaVonnda Cardwell on 7/6/07 6:40pm
Msg #198760

Re: National Real Estate Information Services

I have done many signing NREIS in the past as well with no problems and so has the other notary that is having the same problems and excuses with 2 of her sigings with them in that same month. We are in San Antonio, TX, not rural. This was a 80/20 loan, E-docs, closed 4/21, (the loan has long since closed and funded), and I did have to drive extra miles but, they "offered" a decent fee and received confirmation.... but with all the hassles and "tons" of phone calls to get it resolved... I am in the "red"! Hopefully none of you will have problems in the future with them... but I have decided I do not want to work with them any longer because of the evasive responses and passing me around to so many in their company and "promised" return phone calls without so much as a "courtesy call" from any of them. I am very aware that things happen and delays occur and I can deal with it, but... this has went over the top for me. If they haven't even received their canceled checks by now... 7/5/07 + still planning on canceling the check on 7/5/07.... and another notary here in SA is having problems with payment on 2 signings.... I still say "Beware"........

Reply by HawaiiNotary on 7/5/07 5:41pm
Msg #198628

I don't accept edoc assignments from them since they can't meet my fee. I do accept modification signings that can be scheduled at my convenience when the borrower receives documents. I've never had a problem collecting payment from them.

Reply by DebbieT on 7/5/07 5:44pm
Msg #198629

I have never had a problem with them. I hope that everything works out for you though.

Reply by Sharon Taylor on 7/5/07 5:59pm
Msg #198639

No problems, pays my fee, pays as agreed and on time

You've gotten caught in a "pass the buck" loop, it seems, and that can be a real hassle. Normally NREIS is great to work for. Unfortunately your problem is one that happens with other companies too. Once payment falls outside their "standard" and automatic procedure, it's a PITA to get to the right person with the necessary authority to step outside the "accepted and approved" assembly-line procedure to get it taken care of. Good luck!

Reply by Joan Bergstrom on 7/5/07 11:29pm
Msg #198666

Great company

Stick with it and you will get paid.

Reply by TXNotary on 7/6/07 9:39pm
Msg #198776

Never had a problem with payment. Jason Gold is a supervisor and he is very prompt with making sure payments are posted in the system. You might try contacting the settlement agent as well. NREIS pays faithfully on the 15th and 30th of each month.