Posted by PJM/MI on 6/27/07 6:01am
Msg #197130

A "No No" for copies

My son re-fi'ed his house, and since I was not able to be the signing agent, I went over to his house after the closing. (Per his request).
The signing agent had printed his set of docs all on LETTER sized paper. YIKES! He informed me the set he signed was on legal.
For the newbies... ALWAYS print the bo's copy on the same set you have them sign. If errors are made, you can always pull the doc from the bo's set to send in.
JMHO.

Reply by Teri_PA on 6/27/07 7:04am
Msg #197131

I see absolutely nothing wrong with printing docs on letter sized paper vs. legal. Borrowers frequently prefer it so they can fit everything in their file drawers easily. I've offered to clients the option of files on CD- (printing only RTC and TIL)- and many accept that option.
We have an obligation to provide copies of the documents to the borrowers (and it is up to us to provide them in the most cost-effective and legal manner).
Just another point of view....

Reply by Gerry_VT on 6/27/07 2:36pm
Msg #197232

"Copies" on CD-ROM

Terry_PA, I suggest you visit http://www.ftc.gov/os/2001/06/esign7.htm and search for the phrase "ESIGN's Consumer Consent Provision" (without the quotes). After reading that, see if you still think there is noting wrong with providing copies on CD-ROM. (Of course, I wouldn't see any problem in providing a CD-ROM in addition to a paper copy, but I'd be very concerned about providing only a CD-ROM.)

Reply by NCLisa on 6/27/07 7:25am
Msg #197134

I see nothing wrong with providing the copies on letter size paper if they are legible and can be seen without a magnifying glass. This morning my borrower is signing legal and letter, and her copies are all on letter.

Reply by Loretta Reed on 6/27/07 7:59am
Msg #197140

I provide the borrowers copies on letter size paper and I print my copies on legal. After 11 years in the business, never had one complaint. I will, if the borrower or lender requests, print on legal but the majority are glad that it is on letter size paper in a manila envelope.

Reply by Loretta Reed on 6/27/07 8:17am
Msg #197147

The reason I replied is I actually had a borrower comment last night that he was glad it was on letter size. I am re-thinking the idea of printing borrowers copies on legal now.

Reply by TRG_wy on 6/27/07 8:06am
Msg #197142

I'm with PJM on this one.

Over the years I have had signers scribble over errors, sign in the wrong places, sign totally incorrectly, and even had their lap kids bump their arm or grab the pen and ruin the document they were signing. If we couldn't swap it out with their copy and resign, the TC and lender would take one look at it and immediately think I was an unprofessional closer, or worse yet, reject the document and require a resign (well within their right).

Don't risk your reputation by being "cheap" when it comes to borrower's copies. CYA and show professionalism all the way. I have never had a borrower say they want it all on letter because it is easier to store.

TC and lender want clean accurate and professional records in their files. Remember some documents become permiment recorded records and are around for decades. Also, when/if they sell the loan it needs to be complete and error free. Think about the big picture of your job and not just cutting corners to save a few cents on paper.

Reply by Dennis D Broadbooks on 6/27/07 9:14am
Msg #197168

There's Another Method for Saving $'s...

...on borrowers' copies & it's not "cheap" either. I have an HP LaserJet 1320 mounted in the rear of my Armada SUV connected to a power inverter. Prior to leaving the office I throw the doc package on a jump drive & from my laptop I can produce on the spot as many "replacement" copies I need if something goes awry during a signing. As a result when I make the borrowers' copies for an e-doc assignment I print them in econo mode to save toner AND they're printed double sided to save paper. To this point I've never printed all letter size, but that doesn't mean I never would.

htttp://www.bnsllc.com

Reply by Teddog/CO on 6/27/07 8:08am
Msg #197143

I have to agree with PJM. Print them out on the same size as the docs the BWR is signing. Unless the Bwr request their copy docs be on letter size. My reason for always doing it is "Time" I rarely have time to fiddle around with printing. Soooo I just filler-up and click on 2-copies and print them out all in one feld swope. People can be a little weird (as we all know) when you tell them they are getting a copy of everything they are signing might as well make the size the same and easier to read in most cases.
Guess it's just that Personal Choice thing. lol

You all have a great day !

Reply by Bob_Chicago on 6/27/07 8:12am
Msg #197144

I'm with Pam and Tim on this one, and print bwr copies...

same size as execution copies.
Comes in handy in the event of a slip up.
I can, however, see the point of letter for bwr copies with
legal paper about $14 a case more than letter at SAMS.
Sav ings is NOT worth a second trip or running around looking for
a copyier to fix a boo-boo

Reply by Teddog/CO on 6/27/07 8:16am
Msg #197146

You got that one right Bob. n/m

Reply by citrusagent on 6/27/07 8:44am
Msg #197156

Letter size copies

At every title company I have worked for we are trained to provide the borrowers copies on letter size paper and placed in a binder. However the signings I provide on my owm I have chose to use legal size paper.

Reply by LJ on 6/27/07 8:59am
Msg #197161

Re: Letter size copies

How does everyone secure the borrowers copies? I just use a binder clip. I see here that someone puts them in a manilla envelope. I secure the pkg sent back with a binder clip also. What does everyone else do?

Reply by spnotaryplus on 6/27/07 9:03am
Msg #197166

Re: Letter size copies

I use either Binder Clips or Rubber bands and then place them in a manila folder. I was going to start placing them in a nice fancy legal folder with my business card in the card slot but the lenders mostly throw away a good expensive folder or take them home.

Steve

Reply by Marlene/USNA on 6/27/07 10:40am
Msg #197179

Re: Letter size copies

Do a search on this forum, there was a great discussion on this topic a while back that brought out many wonderful ideas.

Reply by spnotaryplus on 6/27/07 11:08am
Msg #197188

This Msg #175133 can be found

using the search feature and there is some good information there too.

Reply by Marlene/USNA on 6/27/07 11:19am
Msg #197193

Thanks, I should have taken the time to find it for 'em. n/m

Reply by spnotaryplus on 6/27/07 5:51pm
Msg #197253

Re: No Prom......call it teamwork n/m

Reply by NCLisa on 6/27/07 11:03am
Msg #197184

Re: Letter size copies

I keep the docs the borrower is signing in a manilla file folder with the borrowers docs in a legal size envelope. When I have several closings, I write the borrowers last name and their city on the side of the envelope that sticks out of the folder, makes it easy to grab the correct docs to shove in my briefcase and go into the borrowers home. I also staple my business card to the envelope.

Reply by spnotaryplus on 6/27/07 8:59am
Msg #197162

Re: Legal/Letter size copies

Over the years when I worked as a closer for the lenders I would see many errors made on documents. On calling the NSA I would ask for a correction to be made and found some made copies on letter size paper. To some it may not be a big deal but to the lender and funder it is. If it's a note or deed than no big deal. However, if it was the T.I.L then it could become an issue. Deed, Note and NRTC normally are on letter size anyway.

Sometimes it depends on who reviews the documents at time of funding. I prefer to print all on legal since my NSA experience has been that the borrowers I have dealt with thus far seem to have a common problem with making mistakes. Perhaps ask the borrower on the initial call what they prefer.

Again this is from my experience.

Reply by Joe Ewing on 6/27/07 12:27pm
Msg #197209

Too Techno

How about downloading them to a CD? You could write "Borrowers Copy" on it with a Sharpee. Oops... what if you make a mistake! In my experience the RTC is the one document (and we get 3) that can get signed in the wrong place and cannot be corrected.

Reply by Hattie on 6/27/07 2:12pm
Msg #197226

Re:I print borrowers' copies double sided

I print borrowers' copies in toner saver mode to save toner and double sided to save paper. Sometimes extra RTC...

Reply by Joan Bergstrom on 6/27/07 6:22pm
Msg #197260

Re: Re:I print borrowers' copies double sided

I have 2 printers and I print the borrower's copies like Hattie on both sides and toner saver. I think it saves a bunch of money and now I am going to print their copies on letter and save even more.