Posted by kmo on 6/12/07 9:57am
Msg #194664

Notarize-24-7

I wanted to make this post as I told Dave and Gary I would. I did a signing for them on 04/20/07. I have made several calls and have spoke with both. First Dave said that it was looked over by mistake and it would be mailed out. Second call Dave siad it was mailed out on Wed the 6th of June. Now yesterday Gary said it was prepared on the 6th but mailed on Thursday the 7th. Either way I would have recieved it by now. I e-mailed them this morning letting them know I was posting on both NotaryRotary and Notarybeware of their nonpayment status. This acount is 54 days past due. I can only say that as of now, I had given them the benefit of the doubt, but after being told to many stories, I would myself not work for them again. I will leave you with this and if you do work for them, be on your guard, Maureen.

Reply by Law Office of Brian W. Valanzola - Brian on 6/12/07 10:23am
Msg #194666

Too bad about your posts about this company, I have always thought they were a tad slow paying, but otherwise reliable, expecially the names you had mentioned. Email seems effective way of communication, of that helps.

Reply by cyndi_ca on 6/12/07 1:45pm
Msg #194709

I have done many closings for them and yes, sometimes payment is a bit behind, but they have always been very good about payment. I would continue to work with them. Sorry you are having trouble. If Gary said payment went out, then most likely it did.

Reply by OR on 6/12/07 3:15pm
Msg #194721

I have one with them that has 2 trips on which was due to O/N docs showed up a day late and they cant seam to pay me right either. I have emailed called and faxed several times. grrrrrrr. It is now 68 days late........... talk about slow and confused..........grrrrgrrrrrrrgrrrrrrrr

Reply by kmo on 6/12/07 3:30pm
Msg #194725

I have given them every opportunity and I still have different stories. I have worked with them before, and they did pay , but not timely. This however has been the worst. I did not even call them until after the 45 days, so I was very patient not looking for payment right away. I feel I have been very professional with this, but I also feel Dave and Gary have not at this point. If I do get a payment, I will post that. Also I just did another closing for them last week. That was when they called and I spoke to Dave about the outstanding payment. As I stated in my previous post, I do not like to make these kinds of posts or take action, but when it warrants it then so be it.All the best to all that work for them, Maureen.

Reply by Melodie Rice on 6/12/07 4:28pm
Msg #194739

I have closed many loan for them and have always been paid on time...Never had a problem with them

Reply by kmo on 6/12/07 7:17pm
Msg #194774

Well after I wrote the last post, Louis called me and proceeded to try to say how unprofessional I am because after I told them with 4 different contacts that I would take further action, I did. I called the mortgage lender and spoke with a nice person and explained the situation. He said he would send over an e-mail. Well within 1 or 2 hours Louis called me stating I was unprofessional contacting the lender, as they did not hire me. He also said that Gary had left me a voice mail which he did not. Needless to say I told him I am not unprofessional, and they are the one's that owe me. Further more I should not have to chase after my money. Bottom line, I put the monkey where it belonged, on their shoulders. He insists my check has been mailed, and the check for the other signing I did last week will go out today. Well we will see. I will post when I recieve them. It is a shame I had to go to these lengths just for payment. If they had been upfront I would not have such a bad taste in my mouth, as I said in earlier post, just be aware.

Reply by OR on 6/13/07 1:50pm
Msg #194907

Re: Notarize-24-7/ MY UP DATE

Emailed them this morning and got a phone call with in 20 minutes ( I was at Lows) let me know that they had started looking for my invoice. When I got home had this email. NOTE: This is a trip fee only for gas. I already received my fee for signing.

Email from Notarize 247=
JOANN I FOUND THE INVOICE, THIS PAYMENT IN THE AMOUNT OF $50 WILL BE
PROCESSED AND MAILED OUT BY OR BEFORE THIS FRIDAY 6/15!
I must have been just missed in the confusion.

This had been only time I ever had a proublem with them. They did come through. Like I have in the past and after today I would say that I "would" recomend them to any one who ask me.