Posted by MikeC/NY on 6/3/07 11:08am
Msg #193429

Shipping question

I received o/n docs, and in the package was a return shipping label - one of the computer generated jobs with the barcodes. Something made me look closer at it - it has my name and address as the "from" address, and on the side of the label it says "Bill Sender". ??

They don't have my FedEx account #; I thought you needed an account # in order to generate an online label. if I use this label, will FedEx attempt to bill me? Maybe I should just toss the label and generate a new one using their account# (included in the instructions)...

Reply by Lee/AR on 6/3/07 11:14am
Msg #193431

Uh-oh...new bad thing to watch out for... n/m

Reply by Bob_Chicago on 6/3/07 11:15am
Msg #193432

I would not worry. I get these all of the time. The....

billing info is in the fedex system automatically.
Go to fedex.ccm and do a serach unter the TK #

Reply by MikeC/NY on 6/3/07 2:23pm
Msg #193448

Re: I would not worry. I get these all of the time. The....

OK, the number is in the system, which means they had to use a valid FedEx billing account to create the label.

I don't know if this is common or not - first time I've ever seen it done that way.

Reply by Linda_H/FL on 6/3/07 11:28am
Msg #193434

Re: As an example see thread below "UPS bit me..."

Because of these types of incidents, I for one do not allow my name to show up anywhere on any airbill - shipping and billing are all on recipient/title/ss...

Reply by NCLisa on 6/3/07 11:49am
Msg #193437

I never use their pre printed airbill

I always print my own using their fed ex account number as the bill too. I've never had a problem with Fed Ex. I absolutely HATE the UPS system.

Reply by thnotary_NY on 6/3/07 11:54am
Msg #193438

Who was that from.?? Somebody else to watch out for.

Reply by Brenda/CA on 6/3/07 1:14pm
Msg #193446

I have been billed by Fed Ex in the past, they do not need your account number to bill you; they can simply look it up by your name and address. The air bill was clearly marked bill "Receiver", and had the account number written in the appropriate place. However, the company had given me an old number they no longer used. I sent the TC an invoice, and they reimbursed me.

Reply by Philip Johnson on 6/3/07 12:31pm
Msg #193443

They did a ship and receive label and billed it to them.

No big deal.

Reply by Ndwa on 6/3/07 3:43pm
Msg #193456

Here's what happened

Instead of creating two separate labels, TC or the sender just check the box "Return Shipping Request" which means that the sender is expected to get the package or something ship back to them (notice there is an RMA #).

Reply by MikeC/NY on 6/3/07 7:50pm
Msg #193473

Re: Here's what happened

Thanks, Andy - there's no RMA number, but it does say "Fedex Returns" (geez, there's a lot on these labels I never saw before...) so I guess that's the same thing. The tracking # is in the FedEx system, so whatever they did they had to use a valid billing number to do it.

By the way, thanks for mentioning a while back about the free stick-on labels that FedEx provides - I wasn't aware of them until I saw your post, and now I don't have to keep a supply of those silly plastic pouches anymore....