Posted by DeliveryBoy on 3/10/07 9:36am
Msg #179358

1 Touch Closings, FL

Anybody had trouble with double-bookings with 1Touch from Boca Raton, FL? I got another order from them for next week. Had one last month and when I got there, there was another notary already there. They said they didn't do it. Just wondering if I should cancel or not. Anybody else have double-booking or pay problems with them lately?

Reply by MistarellaFL on 3/10/07 9:42am
Msg #179362

DB check your PM n/m

Reply by MistarellaFL on 3/10/07 10:23am
Msg #179371

How to check your PM (private messages);

Click on the home link.
There will be a mailbox icon with the words next to it: You Have New Messages!
Click on that as well, then the message you want to read.
I hope that helps

Reply by DeliveryBoy on 3/15/07 9:40am
Msg #180053

One Touch Closings, 1 Touch

Got it finally, thanks. Called the borrower before going this time and they said they were meeting another notary for the closing, so I didn't go this time.

1T left me a bunch of messges and emails the next morning saying "YOU DIDN'T SHOW UP TO THE CLOSING CALL ME IMMEDIATELY!!!"

I called back and let them know about the double booking again, with a nice rant and said never contact me again.

Hate them. Not sure why this isn't searchable? 1 Touch Closings, One Touch, Boca Raton, FL.

-DB

Reply by Victoria 1 Touch Closings, Corp on 12/6/07 12:59pm
Msg #224676

Re: One Touch Closings, 1 Touch

Hello,
I'm not sure which title company this file was set to go through, but sometimes there is a miscommunication with the title co., loan officers and our office. Double-booking is rarely a trait of our company but unfortunately it has happened. Not with our office double-booking notaries that we hire, but with the loan officer and title double-booking notaries and obviously not making us aware. I apologize for the inconvenience this has caused you.